Application
This unit describes the performance outcomes, skills and knowledge required to establish and facilitate the effective functioning of a group of people participating in an activity.
This unit applies to individuals who work autonomously in a range of roles and settings in the sport, fitness or recreation industries. This includes program staff working in after-school or holiday-care programs, those assisting with coaching activities, or undertaking a support role in fitness activities, indoor and outdoor recreation activities such as camps and other guided activities.
These individuals undertake work according to relevant legislation and organisational policies and procedures.
No licensing, legislative or certificate requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan for group establishment. | 1.1 Establish activity goals of individuals and group. 1.2 Identify group dynamics and potential barriers to group development and performance. 1.3 Establish and document group performance plan to meet needs and activity outcomes. |
2. Develop group commitment and cooperation. | 2.1 Develop group effectiveness through active participation of all group members. 2.2 Establish systems to monitor and review group development and performance. 2.3 Develop and implement strategies to reduce and eliminate barriers. 2.4 Establish trust, confidence and ownership in group decision-making, feedback and problem-solving processes. |
3. Facilitate group processes and performance. | 3.1 Collaborate with group to develop effective working relationships. 3.2 Facilitate individual and collective engagement while maintaining group cohesion. 3.3 Devolve responsibility and accountability to group members, where appropriate. 3.4 Implement effective conflict-resolution strategies when required. 3.5 Communicate with group using appropriate mediums. 3.6 Monitor, adjust and record the performance of group members using established review systems. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
facilitate the effective functioning of at least three groups, and develop strategies to resolve problems:
group and individual goals that the individual has identified and clarified
group members who have diverse styles, aspirations, cultures and perspectives
use the following techniques to assist each group to facilitate optimum outcomes:
task allocation
mentoring
provide opportunities to encourage groups to openly propose, discuss and resolve issues through:
group management skills
group decision making
listening skills
negotiation techniques
defining roles and responsibilities.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
factors that contribute to optimal performance:
mentoring
task allocation
group dynamics and interactions that influence the attitudes and behaviours of others
stages of group development to enable effective and constructive group support:
forming
norming
storming
performing
adjourning
leadership styles, categories and types, appropriate to a range of group situations
collaborative approaches to develop effective working relationships:
group management skills
group decision making
listening skills
negotiation techniques
defining roles and responsibilities
barriers to effective group development and performance:
conflict of interest
conflict between individuals and group goals
personality clashes
poor communication skills
lack of group cohesion and commitment to goals
poorly defined roles and responsibilities
facilitation techniques to assist the group to obtain the best outcomes.
Assessment Conditions
Skills must be demonstrated in:
a sport, fitness or recreation environment with access to participants. This can be a workplace or simulated environment.
Assessment activities that allow the individual to:
plan and facilitate effective group functioning for a diverse group of clients
apply effective conflict-resolution techniques.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Writing skills to: | create written plans and performance records. |
Problem-solving skills to: | address activity-specific problems and client interaction issues or conflict to enable smooth functioning of the group. |
Sectors
Cross-Sector
Competency Field
Coaching and Instruction