ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Source and apply general information on the structure and operation of the sport, fitness and recreation industry.

1.1 Identify credible sources of information.

1.2 Access and comprehend specific industry information of relevance to the sport, fitness and recreation industry.

1.3 Identify the economic and social significance of sport, fitness and recreation and its impact on individuals and the community.

1.4 Identify the role of volunteers.

1.5 Apply industry information in day-to-day work activities.

2. Source and apply information on legal and ethical issues that impact on the sport, fitness and recreation industry.

2.1 Obtain information on legal issues that impact on own work role.

2.2 Carry out work tasks according to legal obligations and industry standards of ethical practice.

2.3 Apply knowledge of a client-focused approach according to community development philosophies and principles.

3. Source and apply information on sport, fitness and recreation industry technology.

3.1 Source and access information on current and emerging technologies that impact on the sport, fitness and recreation industry.

3.2 Identify the potential effects of different technologies.

3.3 Apply knowledge of current and emerging technology in day-to-day work activities.

4. Update knowledge of the sport, fitness and recreation industry.

4.1 Identify and use a range of opportunities to update knowledge of the sport, fitness and recreation industry.

4.2 Share updated information with colleagues, according to organisation procedures, and incorporate into day-to-day work activities.

Required skills

research skills to identify, interpret and sort relevant information

communication skills including active listening and questioning to obtain information and to provide a verbal summary of information

literacy skills to read and comprehend the content of plain English information documents about legal issues, industry accreditation and registration schemes, working with children checks and codes of conduct or behaviour

writing skills to note take, summarise and record information in basic documents such as information sheets, portfolios and files.

Required knowledge

sources of general information on the sport, fitness and recreation industry

structure of the sport, fitness and recreation industry; the functions, key characteristics and interrelationships of the different sectors of the industry including the roles of the following sectors:

community recreation

fitness

sport

outdoor recreation

the existence and primary functions of the sector-specific industry associations and associated industry accreditation and registration schemes

the existence and primary functions of local, regional, state and national bodies and their roles

the existence and primary functions of trade unions in the industry

the existence and key characteristics of codes of conduct or ethics in the sport, fitness and recreation industry, the impacts of compliance and non-compliance and the roles and responsibilities of individual workers in these quality assurance processes

the existence and basic aspects of state, territory and local council laws that impact on sport, fitness and recreation organisations and actions that must be adhered to by sport, fitness and recreation organisations, in particular laws that cover:

Equal Employment Opportunity (EEO)

anti-discrimination

work health and safety and workers compensation

workplace relations

child protection

legal liability and duty of care

volunteers

drugs

environmental protection

local community protection (this would include land ownership, management and access requirements that must be met when delivering services)

consumer protection (this would include refund requirements that must be met by sport, fitness and recreation organisations, terms and conditions of memberships and cancellation fees)

current and emerging technology used in the sport, fitness and recreation industry

principles of a client-focused approach, and philosophies and principles of community development to enable the application of inclusive practices.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

source initial and updated information on the sport, fitness and recreation industry and apply this knowledge of industry to the performance of own work role

comprehend general knowledge of the sport, fitness and recreation industry, including main roles, functions and interrelationships of different sectors, with a more detailed knowledge of issues that relate to a specific sector

identify the key environmental, community, legal and ethical issues for the sport, fitness and recreation industry

identify peak industry bodies and their role in registration and accreditation and the requirements for work in chosen sector.

Context of and specific resources for assessment

Assessment must also ensure access to:

communication technology, information programs and publications to facilitate the processes involved in sourcing industry information

information sources in order to conduct research and collect sufficient information

industry association membership information, codes of conduct and registration and accreditation schemes information

plain English documents that describe key sport, fitness and recreation and general workplace legislation.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

projects to research differing aspects of the sport, fitness and recreation industry and delivery of the sourced information in a brief written or oral presentation

case studies and problem-solving exercises to assess application of knowledge to different situations and contexts

written and oral questioning or interview to test knowledge of different sectors of the sport, fitness and recreation industry and their interrelationships, the key content of legislation and industry codes of conduct

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the individual.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SISXWHS101 Follow work health and safety policies.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included

Sources of information may include:

formal and informal research

media

reference books

legislation or plain English publications describing the law and responsibilities to comply

libraries

unions

industry associations and organisations

industry journals

computer data, including internet

personal observations and experience

informal discussions and networking with colleagues

industry seminars

training courses

familiarisation tours of sport, fitness and recreation facilities

participation or membership in professional industry associations

participation in industry accreditation schemes

use of industry codes of conduct or ethics.

Industry information may include:

peak bodies

professional or industry organisations

unions and industrial relations

industry registration and accreditation schemes

international agencies

types of employment opportunities, including part-time and casual

working hours

role of volunteers

economic and social significance of the sport, fitness and recreation industry

relationships between sport, fitness and recreation and other industries, including:

events

hospitality

entertainment

arts

tourism

nationally recognised qualifications

different sport, fitness and recreation services and their relevance to industry sectors

specific features of the local or regional industry

roles and responsibilities of individual staff.

Economic and social significance may include:

impact on volunteers

effect on local amenities or facilities

community role in recreation

positive and negative impacts on health

impact on employment

national pride.

Ethical practice may include:

professional relationships

client relationships

agreed compliance with codes of conduct, practice or ethics

truth and honesty regarding all information given to customers

professional standards of customer service

information collection, storage and dissemination

inclusive and non–discriminatory practices.

Community development philosophies and principles may include:

social justice

human rights

individual and social empowerment.

Technologies may relate to:

current and emerging industry technology, including e-business

social media

event management systems

client relationship management

performance enhancement.