Application
This unit describes the performance outcomes, skills and knowledge required to
This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.
It applies to event managers who operate with significant autonomy and who are responsible for making strategic event management decisions. They may work in event management companies, or in organisations that organise their own events.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Conduct multi-venue selection process. | 1.1.Identify parameters for venue selection based on customer and event requirements. 1.2.Incorporate multi-venue considerations into the venue or site selection process. 1.3.Determine best combination of venues to meet event needs. |
2. Analyse multi-venue planning and management implications. | 2.1.Determine potential impact of multi-venue operations through analysis of event requirements. 2.2.Analyse risks associated with multi-venue events. 2.3.Assess and respond to geographical factors arising from multi-venue operations. 2.4.Assess inter-venue communication needs and determine most appropriate forms of communication. 2.5.Evaluate need for consistency across venues and develop guidelines in consultation with venue personnel. 2.6.Integrate multi-venue considerations into broader event management structures and processes. |
3. Develop operational plan to address multi-venue issues. | 3.1.Develop and document multi-venue operational procedures and contingency procedures. 3.2.Identify critical tasks and allocate responsibilities and timelines. 3.3.Obtain approval for plan from relevant stakeholders. 3.4.Provide operational information to staff, venues and other stakeholders. |
4. Evaluate success of multi-venue operations. | 4.1.Obtain feedback from stakeholders according to predetermined evaluation criteria. 4.2.Evaluate multi-venue operations in terms of operational efficiency and service quality. 4.3.Use information to enhance future event planning. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
determine requirements and select venues for at least two different multi-venue events with multiple operational components from the event types listed in the knowledge evidence
demonstrate planning and risk analysis for each of the above events, giving consideration to:
risks associated with using multiple venues for events
geographical factors
communication requirements between venues
develop and document details of the following operational procedures and information for one of the above multi-venue events:
communication protocols
key personnel in each venue
management structures
transport scheduling
contingency procedures
emergency information
event rosters, running sheets and schedules across venues
event uniformity requirements
route maps between venues and sites
information on venues, sites and local area
evaluate stakeholder feedback on the success of the above multi-venue event operations against the following criteria:
communication
contingency management
operational efficiency
profitability
resource efficiency
success in meeting event objectives.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
types of events:
celebrations and ceremonies
community
conferences
entertainment and leisure
exhibitions, expositions and fairs
festivals
fundraising
government and civic
marketing
sports
types of events that require the use of multiple venues
implications of multi
communication
management structures
operational complexities
resources:
financial
human
physical
safety
geographical factors:
distance between venues
pick-up and drop-off points
terrain
traffic routes
transport requirements
inter-venue communication options and relevant technologies to suit particular event requirements:
computer networks
telephone systems or teleconferencing
two-way radios
video links or videoconferencing
risk management issues associated with the use of multiple venues for an event:
communication issues
contractor management
consistency of presentation and standards
crowd control
delays
emergency services access
security complications
additional resource and staging requirements of a multi-venue event.
Assessment Conditions
Skills must be demonstrated in an operational events context where multi-venue event planning is required. This can be:
a live event
a simulated industry event set up for the purpose of skills assessment.
Assessment must ensure access to:
multiple venues and sites where events are operated
dedicated event budgets
comprehensive event plans
current industry documentation and publications relating to venues and sites
formal communications plans
operational information for multi-venue events:
contingency procedures
emergency information
event rosters
event running sheets
event schedules across venues
maps and other geographical information:
route maps between venues and sites
information for venues, sites and local area
an event operations team and event stakeholders with whom the individual consults
venue personnel with whom operational and communication strategies and procedures can be established; these can be:
those in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Reading skills to: | interpret complex event documentation. |
Oral communication skills to: | consult with stakeholders on complex management and operational requirements manage relationships and negotiations with venue stakeholders. |
Numeracy skills to: | calculate budgetary impacts of multi-venue operations. |
Problem-solving skills to: | anticipate and address management and operational issues across multiple venues. |
Planning and organising skills to: | manage information from multiple sources. |
Sectors
Events
Competency Field
Events