Application
This unit describes the performance outcomes, skills and knowledge required to establish exhibition floor plans and allocate exhibitor and service space. It requires the ability to liaise closely with exhibition stakeholders to determine operational requirements, and meet exhibitor and consumer expectations.
Exhibitions are events that bring sellers and buyers together. They could be trade or consumer-focused, and may be stand-alone exhibitions or a component of other events such as fairs, expositions, conferences and festivals. This unit is relevant to exhibitions that are diverse in nature and are coordinated in any industry context, including the tourism, hospitality, sport, cultural and community sectors.
It applies to exhibition managers who operate with significant autonomy and who are responsible for making strategic exhibition management decisions. They may work in exhibition management companies, in event venues or for organisations such as industry bodies that stage exhibitions.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify purpose and scope of the exhibition. | 1.1.Consult with stakeholders to clarify exhibition purpose and objectives. 1.2.Liaise with stakeholders to determine specific operational requirements for exhibition. 1.3.Develop overall format for exhibition. |
2. Establish exhibition floor plans. | 2.1.Assess physical characteristics of exhibition space and capacity to meet requirements. 2.2.Assess safety, security and environmental risks for impacts on exhibition floor plan. 2.3.Plan exhibition layout to maximise exhibitor space and profitability. 2.4.Incorporate a range of exhibitor formats and sizes to meet different exhibitor requirements. 2.5.Allocate space for ancillary services and resolve conflicting demands for exhibition space. 2.6.Organise development of accurate and complete floor plans. |
3. Allocate exhibitor space. | 3.1.Consult with stakeholders and establish and document criteria for the allocation of space according to exhibition objectives. 3.2.Liaise with stakeholders to allocate space according to agreed criteria. 3.3.Analyse buyer and seller interaction requirements and allocate space accordingly. 3.4.Resolve conflicting demands for exhibitor space according to profile of exhibitor. |
4. Evaluate operational success of exhibition. | 4.1.Obtain feedback from exhibitors and stakeholders according to predetermined evaluation criteria. 4.2.Seek input from personnel and contractors on exhibition operations. 4.3.Analyse and evaluate operational problems. 4.4.Use all information to enhance future exhibition planning activities. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
consult with stakeholders to develop exhibition operational requirements for at least one type of exhibition from the list in the knowledge evidence
document the following details of the operational requirements for the above exhibition:
entertainment
crowd control
food and beverage outlets
format, style and duration of exhibition
infrastructure
exhibition program
minimum and maximum numbers of exhibitors
on-site registration of attendees
security
size and set-up of:
client displays and livery
exhibitor stands
merchandising stands
sponsor stands
seating
tables
technical equipment and services
venue styling
develop floor plan for the above exhibition with pre-allocated space for the ancillary services listed in the knowledge evidence
demonstrate analysis of the following in developing the above floor plan:
access limitations
food safety requirements
noise
spacing of exhibition stands and customer traffic areas to avoid overcrowding
protection from weather
access to safe cabling and power sources
theft prevention measures
develop evaluation criteria and seek feedback on the exhibition, covering:
exhibitor, buyer and sponsor success
number of attending buyers
operational efficiency
success in meeting exhibition objectives
profitability of the exhibition
venue service levels.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
characteristics of different types of exhibitions; their purpose and objectives:
trade or industry
consumer
commercial
non-commercial
roles, responsibilities and hierarchy of control of different stakeholders in the exhibition planning process
spatial design techniques for maximising exhibitor space and profitability
safety, security and environmental risks associated with events, and methods of managing them when designing exhibition floor plans
induction requirements applicable to venue or event
buyer and seller interaction formats and methods to incorporate requirements into exhibition floor plans, covering:
free flow
prearranged appointments
scheduled presentations and promotions
formats for and inclusions in exhibition floor plans
criteria for allocating space to exhibitions:
anticipated consumer demand for exhibitor products and services
exhibition themes
exhibitor or sponsor participation level
proximity of:
equipment required by different exhibitors
exhibitors in direct competition
required balance and variety of exhibitors
size of products to be exhibited
for specific industry sector:
overall exhibition layout themes and schemas
exhibitor formats and sizes to meet different exhibitor requirements
key features and functions of ancillary exhibition services at exhibition venues:
attendee seating for consumption of food and beverage
business and communication hubs
entertainment stages
food and beverage outlets
food storage and preparation areas
media areas
meeting rooms
on-site registration or ticketing area
staff facilities
storage
toilet facilities
waste disposal and recycling
profiles for exhibitors involved in the specific exhibition
key environmental and social impacts of exhibition delivery, and minimal impact procedures to reduce them:
reducing the impact on lifestyle of neighbouring residents
maintaining natural and cultural integrity
recycling and disposing of waste, especially hazardous substances
safety for crowds and the movement of large numbers of attendees
use of energy, water and other resources during event set-up, operation and break-down.
Assessment Conditions
Skills must be demonstrated in an operational events context where exhibition planning and space allocation is required. This can be:
a live exhibition
a simulated exhibition set up for the purpose of skills assessment.
Assessment must ensure access to:
venues and sites where exhibitions are staged
dedicated exhibition budgets
exhibition objectives
exhibitor profiles
current and comprehensive exhibition venue information:
site specifications, floor plans, operational and capacity information
technical production and staging specifications
formal communication plans
an exhibition operations team
exhibition stakeholders with whom the individual consults; these can be:
those in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Reading skills to: | interpret complex exhibition planning documents. |
Writing skills to: | document criteria for the allocation of exhibitor space. |
Oral communication skills to: | consult, liaise and negotiate with stakeholders on complex planning and operational issues. |
Numeracy skills to: | calculate complex spatial designs for exhibitor formats and sizes. |
Problem-solving skills to: | evaluate operational requirements for exhibitions. |
Initiative and enterprise skills to: | identify exhibition profit expectations and establish floor plans that maximise profitability. |
Teamwork skills to: | integrate the needs of all stakeholders when establishing floor plans. |
Planning and organising skills to: | access and collate all information required to establish floor plans and to allocate space within designated deadlines. |
Sectors
Events
Competency Field
Events