Application
This unit describes the performance outcomes, skills and knowledge required to retrieve and analyse gaming machine data and prepare reports for management.
The unit applies to all gaming venues and to senior gaming attendants and supervisors.
In many states and territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This is covered in SITHGAM001 Provide responsible gambling services.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Obtain gaming machine data. | 1.1.Retrieve data from gaming machine and system using retrieval system according to legislative requirements and organisational procedures. 1.2.Record data using correct methods and terminology according to legislative requirements and organisational procedures. |
2. Analyse gaming machine data. | 2.1.Analyse data according to legislative requirements and organisational procedures. 2.2.Perform cash flow analysis according to the correct mathematical equation, including analysis of metered information and cash data. 2.3.Identify variances in data and determine possible causes. |
3. Prepare reports. | 3.1.Prepare reports and present them to the appropriate person. 3.2.Minimise waste in preparing reports. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
demonstrate ability to retrieve data from three different gaming machines or systems listed in the knowledge evidence, according to organisational procedures and legislative and licensing requirements
analyse data and produce at least six different types of data reports listed in the knowledge evidence, according to organisational procedures and legislative and licensing requirements.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
requirements of relevant state and territory gaming legislation, related to:
record keeping, analysing and reporting on the operation of gaming machines and subsidiary equipment
licensing requirements for venues
licensing requirements for repairers, service consultants and machine managers
general accounting requirements
fees, taxes and levies applicable to the operation of gaming machines
types of gaming machines and systems:
linked progressive systems:
bonus (random) link systems
combination dependent systems
Hyperlink
progressive and stand-alone jackpot systems where appropriate
inter-venue progressive jackpot link systems
multi-terminal machines
player loyalty systems
stand-alone gaming machines
stand-alone progressive jackpot machines
types of data reports and their relevance to the business:
cash flow analysis, machine specifications and linked progressive jackpot configurations
duty calculations and returns
gross results of a gaming machine’s operation
meter readings and their increments
history reports:
net revenue analysis
profit variance
operational data of a gaming machine
machine clearances, payouts and hopper weigh amounts
meter comparison report
paper-based or electronically transmitted materials
profit reports and declarations
reports to organisation management
stand-alone progressive and link-progressive jackpot system reconciliations
mathematical design and reconciliation of all linked systems as it impacts on day-to-day machine operations
mathematical and analytical concepts relevant to gambling at an operational level
key features of computerised gaming machine programs.
Assessment Conditions
Skills must be demonstrated in an operational gaming environment. This can be:
an industry workplace
a simulated industry environment set up for the purposes of assessment.
Assessment must ensure access to:
operational gaming venue with machines and equipment
applicable header systems according to organisational requirements
data retrieval system
gaming machine reporting software and data.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Reading skills to: | read and interpret data against key performance indicators and identify variances. |
Numeracy skills to: | prepare reports on gaming machines that reflect different analyses of numerical data. |
Problem-solving skills to: | identify variances in data analysis, determine reasons and rectify the problem. |
Technology skills to: | use: gaming machine reporting software gaming machine data retrieval systems. |
Sectors
Hospitality
Competency Field
Gaming