SITHGAM301
Analyse and report on gaming machine data

This unit describes the performance outcomes, skills and knowledge required to retrieve and analyse gaming machine data and prepare reports for management.

Application

This unit applies to all gaming venues and to senior gaming attendants and supervisors.


Prerequisites

This unit must be assessed after the following prerequisite unit:

SITHGAM201

Provide responsible gambling services


Elements and Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Obtain gaming machine data.

1.1 Retrieve data from gaming machine and system using retrieval system according to legislative requirements and organisational procedures.

1.2 Record data using correct methods and terminology according to legislative requirements and organisational procedures.

2. Analyse data.

2.1 Analyse data according to legislative requirements and organisational procedures.

2.2 Perform cash flow analysis according to the correct mathematical equation, including analysis of metered information and cash data.

2.3 Identify variances and determine possible causes.

3. Prepare reports.

3.1 Prepare reports and present them to the appropriate person.

3.2 Minimise waste in preparing reports.

Required Skills

Required skills

literacy skills to:

read and interpret data against key performance indicators and identify variances

complete reports on gaming machine data or outcomes

problemsolving skills to identify variances in data analysis, determine reasons and rectify problem

numeracy skills to check and analyse data.

Required knowledge

requirements of relevant state and territory gaming legislation, including those related to:

record keeping, analysing and reporting on the operation of gaming machines and subsidiary equipment

responsible provision of gambling services, including procedures for selfexclusion of problem gamblers

licence requirements

licensing of repairers, service consultants and machine managers

general accounting requirements

fees, taxes and levies

mathematical design and reconciliation of all linked systems as it impacts on day-to-day machine operations

mathematical and analytical concepts relevant to gambling at an operational level

key features of computerised gaming machine programs.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

analyse and report on gaming machine data accurately for a range of different games and machines on multiple occasions

comply with legislative and licensing requirements

integrate knowledge of security issues and compliance requirements.

Context of and specific resources for assessment

Assessment must ensure use of:

operational gaming venue with machines and equipment such as poker machines, approved amusement devices, slot machines, multi-terminal gaming machines, progressive or stand-alone machines, stand-alone games, linked machines and linked progressive jackpot systems

the venue may be a real industry workplace or simulated industry environment

applicable header systems

data retrieval system

gaming machine reporting software.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

evaluation of reports and gaming data analysis completed by the individual

oral or written questioning to assess knowledge of gaming legislation and organisational procedures

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

SITHGAM202 Attend gaming machines.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Gaming machine and system includes:

data retrieval systems

linked progressive systems, including:

bonus (random) link systems

combination dependent systems

Hyperlink

progressive and stand-alone jackpot systems where appropriate

intervenue progressive jackpot link systems

multiterminal machines

player loyalty systems

standalone gaming machines

standalone progressive jackpot machines.

Retrieval system may be:

accounting, including header and venue-specific

electronic

manual

promotional.

Data includes:

cash flow, including machine specifications and linked progressive jackpot configurations

gross results of a gaming machine’s operation, including meter readings and their increments

operational data of a gaming machine, including clearances, payouts and hopper weigh amounts.

Reports include:

cash flow analysis

duty calculations and returns

history reports:

net revenue analysis

profit variance

meter comparison report

paper-based or electronically transmitted materials

profit reports and declarations

reports to organisation management

stand-alone progressive and link-progressive jackpot system reconciliations.


Sectors

Hospitality


Employability Skills

This unit contains employability skills.


Licensing Information

In many States and Territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This content is addressed in SITHGAM201 Provide responsible gambling services.