SITHGAM309
Conduct Roulette games

This unit describes the performance outcomes, skills and knowledge required to operate the Roulette wheel, accept wagers and pay out winnings according with a focus on specific game rules. General table operations covering set up and close down, chip management and game monitoring is covered in the separate unit SITHGAM302 Operate table games.Those developing training to support this unit must consult the relevant state or territory gaming regulatory authority to determine accreditation arrangements for training organisations, courses and trainers and assessors.

Application

This unit applies to dealers who work in licensed casinos. Dealers work with some supervision and guidance from others within predefined procedures and rules. This unit could also apply to casino personnel who supervise the operation of table games, such as the pit boss and pit manager.


Prerequisites

This unit must be assessed after the following prerequisite unit:

SITHGAM201

Provide responsible gambling services


Elements and Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Conduct Roulette games.

1.1 Check positioning of approved equipment.

1.2 Make Roulette announcements and hand signals.

1.3 Spin wheel according to game rules and variations.

1.4 Operate Roulette equipment according to design functions and manufacturer instructions.

1.5 Conduct game at appropriate pace according to organisational standards.

2. Accept wagers and pay winnings.

2.1 Accept or refuse permitted wagers according to organisational procedures and variations.

2.2 Determine winning and losing wagers.

2.3 Pay and witness winnings according to organisational procedures.

2.4 Conduct financial transactions according to organisational procedures.

Required Skills

Required skills

communication skills to make clear gaming announcements

literacy skills to:

read and interpret organisational procedures, approved rules and permitted variations

read game signage

complete documents associated with financial transactions

numeracy skills to:

count cards

calculate sometimes complex wagers

process winnings and other financial transactions.

Required knowledge

Roulette terminology

Roulette equipment and techniques

standard approved Roulette rules

permitted variations to Roulette rules

organisational procedures and approved rules for Roulette:

operating the game, including pace and accuracy

accepting wagers

refusing wagers

paying winnings

conducting financial transactions.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

operate the Roulette wheel, accept wagers and pay out winnings according to organisational procedures and approved rules

integrate knowledge of Roulette rules, permitted variations and organisation-specific procedures across multiple games

accurately process a variety of wagers

integrate multiple transactions and activities within typical workplace time constraints.

Context of and specific resources for assessment

Assessment must ensure use of:

a fully equipped gaming environment including relevant game equipment, cash and chips; this may be a:

real industry workplace

simulated industry environment such as a casino training room

financial transaction documentation or systems

current organisational procedures, approved rules and permitted variations

groups of players with whom the individual can interact during games.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the individual dealing the game, accepting wagers, paying winnings and processing financial transactions

oral or written questioning to assess ability to process a variety of wagers consistently and accurately

evaluation of financial documentation completed by the individual

use of roleplays to assess ability to make verbal announcements and use hand signals

written or oral questioning to assess knowledge of organisational procedures, approved rules and permitted variations

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

SITHGAM302 Operate table games.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Equipment may include:

change block or diving board

chip tree

chipping machine

dolly

marker buttons

signage:

advice to players

limits

notification of table closure.

Variations may involve:

variations as approved by the state or territory regulatory authority:

name of the game

rules

wagers.

Financial transactions may involve:

cash changes

chip purchase vouchers

colour changes

credits

fills

promotional tokens

wagers:

jackpot

losing

winning.


Sectors

Hospitality


Employability Skills

This unit contains employability skills.


Licensing Information

In many States and Territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This content is addressed in SITHGAM201 Provide responsible gambling services.

Under some state or territory legislation, personnel who conduct table games within a licensed casino must also hold an individual or occupational gaming licence and achieve competence in units which cover the conduct of the particular table games they operate. This is one of a suite of units that may have to be achieved to comply with their occupational licence.