Application
This unit describes the performance outcomes, skills and knowledge required to share information about a specific local Australian Indigenous culture. It is this localised focus that distinguishes this unit from SITTGDE007 Research and share information on Australian Indigenous cultures.
The unit recognises that there is no single Australian Indigenous culture and emphasises the importance of local cultural knowledge, appropriate behaviour and local community consultation.
This unit applies to those people who are able to share local Australian Indigenous cultural knowledge with others. They may work at many different levels, as cultural knowledge has no direct relationship with organisational levels of responsibility.
The local Australian Indigenous cultural knowledge necessary to achieve competency in this unit may only be accessible to those individuals who identify as elders or who are authorised by local elders on behalf of their communities.
There are many different Indigenous language groups in Australia, therefore the focus of cultural interpretation will vary and should ultimately be decided in consultation with elders on behalf of the local community.
Tour guides, residing anywhere in Australia, are required to undertake training and assessment prescribed by Parks Australia to guide within Kakadu and Uluru–Kata Tjuta National Parks in the Northern Territory.
When working in Queensland, all guides, regardless of their place of residence, are subject to the Queensland Tourism Services Act 2003.
No other occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Consult with local Australian Indigenous community. | 1.1.Liaise with community members regarding tourism activities, and ways in which cultural information can be used to make these activities authentic to the local area. 1.2.Prepare for and conduct activities according to the needs and wishes of the local Australian Indigenous community. 1.3.Identify potential conflicts with the local Australian Indigenous community and seek solutions. |
2. Share information about local Australian Indigenous culture. | 2.1.Share an appropriate level of information about aspects of Australian Indigenous culture with customers. 2.2.Advise customers about culturally appropriate behaviour. 2.3.Show respect for Australian Indigenous cultures and values through appropriate behaviour during activities. 2.4.Show customers traditional and contemporary practices when appropriate. 2.5.Use local language and share with customers when appropriate. 2.6.Invite customers to actively participate and share in the Australian Indigenous cultural experience when appropriate. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
liaise with local Australian Indigenous community elders or persons approved by relevant local Indigenous community elders on at least three occasions and in a culturally appropriate manner to identify acceptable protocols for sharing aspects of local Indigenous culture with others
share information on aspects of local Australian Indigenous culture with customers on at least three different occasions and at three different sites.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
culturally acceptable practices and protocols within a specific local Australian Indigenous community that address:
the type of information that can be shared
who can give information
who can receive the information
what activities are appropriate
who should be involved in activities
aspects of a specific local Australian Indigenous culture as appropriate to specific community:
art
bush foods and medicine
dance
music
storytelling
tools and implements
copyright and intellectual property issues associated with providing information about local Australian Indigenous cultures.
Assessment Conditions
Skills must be demonstrated in an Australian Indigenous tourism environment. This can be:
an industry workplace where research is conducted and shared on Australian Indigenous cultures
a simulated activity involving the researching and sharing of information on Australian Indigenous cultures.
Assessment must ensure access to:
sites where Indigenous cultural experiences take place:
cultural centre
gallery
natural setting
involvement of relevant local Indigenous community elders or persons approved by relevant local Indigenous community elders in the assessment process
customers with whom the individual can interact; these can be:
customers in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in the tourism industry for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Writing skills to: | make notes about Australian Indigenous culture, to share with others. |
Learning skills to: | develop own knowledge and understanding of Australian Indigenous cultures. |
Teamwork skills to: | work effectively with the local Australian Indigenous community or with those who are authorised by elders on behalf of the community with regard to the preparation of appropriate information and activities. |
Sectors
Tourism
Competency Field
Guiding