Application
This unit describes the performance outcomes, skills and knowledge required to research and critically analyse specialised information on cultural and heritage environments to develop interpretive themes and messages. It highlights the need for ongoing research to update and expand knowledge.
This unit applies across many industry sectors and has particular application to guides who work in cultural centres, museums, galleries or historic sites, or who conduct tours in regions with strong cultural and heritage significance. In this context, guides work independently to research and prepare interpretive content.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Research specialised information on cultural and heritage environments. | 1.1.Identify key sources of specialised information about cultural and heritage environments. 1.2.Evaluate credibility and reliability of information sources. 1.3.Use formal and informal research techniques to access current and relevant information. 1.4.Determine potential subjects of customer interest and make focus of research activities. |
2. Prepare specialised information on cultural and heritage environments. | 2.1.Analyse information and develop interpretive themes and messages to meet customer needs. 2.2.Organise information to support the ways in which it will be used and presented. |
3. Update knowledge of specialised information on cultural and heritage environments. | 3.1.Identify and use opportunities to maintain currency of knowledge about specialised topics. 3.2.Proactively seek opportunities to enhance and expand own knowledge base. 3.3.Incorporate updated and expanded knowledge into work activities. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
prepare three different presentations, with each presentation:
using at least four credible and reliable sources of information
demonstrating knowledge of cultural and heritage environments as listed in the knowledge evidence
using appropriate ecological terminology and concepts
incorporating interpretive themes and messages
organising information in a logical and suitable manner for presentation.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
the role of interpretation in creating a powerful customer experience
sources of information on cultural and heritage environments
cultural and heritage environments, natural and built:
art galleries
cultural centres
heritage trails
historic localities or regions
historic theme parks
Indigenous art or occupation sites
museums
prehistoric and fossil sites
nature and significance of each cultural or heritage environment:
how the environment developed and evolved
historically and culturally significant features, details of any exhibits, displays or performances
individuals associated with the environment, their roles and impacts
role of the environment in the local community, both past and present
relationship of the environment to past and current Australian culture and history
information sources frequently used by guides:
artworks
events
exhibitions
experiences and observations (of self or others)
films
images
internet
music
objects
local experts
traditional owners
performances
presentations
professional associations
printed texts, books, journals, magazines, newspapers
technical information.
Assessment Conditions
Skills must be demonstrated in an operational guiding environment. This can be:
an industry workplace where specialised interpretive content is developed for guiding activities
a simulated activity involving the development of specialised interpretive content for guiding activities.
Assessment must ensure access to:
current sources of information as listed in the knowledge evidence
current interpretive resources
equipment used to source, record and store information:
computer and software
internet
data storage equipment.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Reading skills to: | interpret potentially complex and detailed information on cultural and heritage environments. |
Writing skills to: | make notes on cultural and heritage environments. |
Initiative and enterprise skills to: | establish an interpretive framework evaluate and adapt information for practical workplace purposes create key messages, themes and storylines for customers. |
Technology skills to: | use the internet as a research tool. |
Sectors
Tourism
Competency Field
Guiding