Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Research general information on Australian Indigenous cultures.

1.1 Identify key information sources about Australian Indigenous cultures.

1.2 Select and use formal and informal research techniques to access current, accurate and relevant information about Australian Indigenous cultures.

1.3 Obtain information in a culturally appropriate way.

1.4 Enhance cultural awareness and understanding by sharing information with others.

2. Share general information on Australian Indigenous cultures.

2.1 Identify and use Indigenous interpreters where possible.

2.2 Provide people with guidance on appropriate behaviour when interacting with Indigenous people.

2.3 Share clear and accurate information on Australian Indigenous cultures ensuring acknowledgment of the diversity of cultures.

2.4 Share information in a manner respectful of local community values and customs.

2.5 Answer questions according to community wishes about what information can be shared.

2.6 Respond to culturally inappropriate customer behaviour in a manner that minimises the likelihood of offence being taken.

Required skills

communication skills to:

use cultural awareness when communicating with people from other cultures

share information clearly

literacy skills to:

source information about Australian Indigenous cultures

interpret varied information on Australian Indigenous cultures.

Required knowledge

protocols for researching and sharing information about Australian Indigenous cultures

fundamental Indigenous intellectual property issues, including:

strong links between intellectual property and cultural heritage

issues associated with the reproduction and sale of Indigenous cultural works

Australian Indigenous cultures and their place in historical and contemporary Australia

aspects of Australian Indigenous cultures relevant to the regional context.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

follow protocols for researching and sharing information generally available about Australian Indigenous cultures

demonstrate knowledge of Australian Indigenous cultures

source different types of information covering multiple topics to ensure a breadth of knowledge.

Context of and specific resources for assessment

Assessment must ensure use of:

people accepted by the local community in the assessment process (where information is specific to a community)

information sources verified or supported by Indigenous communities.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the individual sharing information about Australian Indigenous cultures

questioning of group members about the individual’s breadth of knowledge and ability to answer customer questions

review of a portfolio of information prepared by the individual

written or oral questioning to evaluate the process undertaken by the individual to source information

written or oral questioning or to assess general knowledge of Australian and Indigenous cultures appropriate to the region

use of case studies to assess ability to apply correct protocols to particular situations

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

SITTGDE304 Prepare and present tour commentaries or activities.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Sources may include:

artworks

events

exhibitions

experiences (of self or others)

films

images

Internet

music

other people:

Indigenous people

traditional owners

performances

presentations

professional associations

printed texts (books, journals, magazines, newspapers)

technical information.

Information may cover:

Australian Indigenous cultures and countries in general

specific topics:

art and music

bushcraft, bush food and bush medicine

contemporary Indigenous life and culture

cultural sites:

cultural centres

galleries

natural sites

occupation sites like middens

dance

history, pre and post-European contact

land ownership

tools and implements

traditional life and culture.