Application
This unit describes the performance outcomes, skills and knowledge required to load and unload passengers safely onto and from a ride, and to observe the operation of the ride.
The unit applies to the attractions and theme parks sector, and to those often called ‘ride loaders’, who undertake the specific function of loading and unloading a ride and work under supervision. Rides are sometimes operated as part of a travelling show or temporary attraction.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Load the ride. | 1.1.Perform loading procedures according to safety and organisational requirements. 1.2.Load ride to the maximum number of persons approved to ride. 1.3.Check that all riders are secured according to ride requirements. 1.4.Ensure riders secure articles that may come loose while riding. 1.5.Check that load requirements have been met prior to the start of the ride. |
2. Observe the ride. | 2.1.Continuously observe ride according to safety procedures. 2.2.Identify quality control issues or problems during ride and advise appropriate supervisor immediately. 2.3.Follow emergency procedures as required. |
3. Unload the ride. | 3.1.Ensure ride is fully completed before unloading. 3.2.Follow unloading procedures according to safety and organisational requirements. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
follow ride loading and unloading procedures for rides on at least ten occasions
follow safety and emergency procedures during each of the above ride operations
complete above activities within commercial time constraints and deadlines determined by the customer or organisation.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
types of rides:
computerised rides
manual rides
mechanical rides
water-based rides
factors impacting loading procedures:
height of riders
number of riders
physical capacity of riders
placement of riders on the ride, and balance of weight
health and safety procedures for loading and unloading rides
emergency procedures for specific rides:
calling for emergency assistance
closing down ride
specific ride instructions, and loading and unloading procedures
quality control issues and problems:
equipment malfunction
climatic impacts
inappropriate customer behaviour
rider discomfort.
Assessment Conditions
Skills must be demonstrated in an operational theme park or attraction. This can be:
an industry workplace
a simulated industry environment set up for the purposes of assessment.
Assessment must ensure access to:
operational rides and associated safety equipment
organisational policies and procedures:
ride loading documentation or procedures
safety procedures
emergency procedures
commercially realistic numbers of customers
customers with whom the individual can interact; these can be:
customers in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Reading skills to: | interpret basic procedural documentation. |
Oral communication skills to: | interact with customers during ride loading and unloading in a professional and courteous manner. |
Numeracy skills to: | count and compare numbers of riders against capacity estimate individual riders’ weight in order to balance ride weight distribution. |
Problem-solving skills to: | identify problems within a defined range and report appropriately. |
Sectors
Tourism
Competency Field
Venue and Facility Operations