SITTVAF201
Load and unload a ride

This unit describes the performance outcomes, skills and knowledge required to load and unload passengers safely onto and from a ride, and to observe the operation of the ride.

Application

This unit applies to the attractions and theme parks sector, and to individuals often called ride loaders, who undertake the specific function of loading or unloading a ride and work under supervision. Rides are sometimes operated as part of a travelling show or temporary attraction.


Prerequisites

Not applicable.


Elements and Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Load the ride.

1.1 Perform loading procedures according to safety and organisational requirements.

1.2 Load ride to the maximum number of persons approved to ride.

1.3 Check that all riders are secured according to ride requirements.

1.4 Advise riders to secure articles that may come loose while riding.

1.5 Treat customers in a courteous and friendly manner.

1.6 Check load requirements prior to the start of the ride.

2. Observe the ride.

2.1 Continuously observe ride according to safety procedures.

2.2 Identify quality control issues or problems during ride and advise appropriate supervisor immediately.

2.3 Follow emergency procedures as required.

3. Unload the ride.

3.1 Ensure ride is fully completed before unloading.

3.2 Follow unloading procedures according to safety and organisational requirements.

3.3 Unload customers in a courteous and friendly manner.

Required Skills

Required skills

communication skills to interact in a friendly and courteous way with customers

literacy skills to read and interpret basic procedural documentation

problemsolving skills to identify problems within a defined range and report appropriately

numeracy skills to count and compare numbers of riders against capacity.

Required knowledge

health and safety procedures for loading and unloading rides

emergency procedures for specific rides

specific ride instructions.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

follow ride loading and unloading procedures across multiple operations of one or more rides (as required by job role)

perform safety and emergency procedures

demonstrate knowledge of the health, safety and emergency issues and procedures for ride operations.

Context of and specific resources for assessment

Assessment must ensure use of:

operational rides and associated safety equipment

ride loading documentation or procedures

commercially realistic numbers of customers.

Method of assessment

Assessment methods must be chosen to ensure that the skills required to load and unload a ride can be practically demonstrated. Methods must include assessment of knowledge as well as assessment of practical skills. The following examples are appropriate for this unit:

direct observation of the individual safely loading and unloading a ride

direct observation of the individual performing actual or simulated emergency procedures

written or oral questioning to assess knowledge of work health and safety issues, equipment features and capacity limitations

use of problemsolving activities to assess ability to respond to various situations during the loading and unloading of a ride location, especially emergency aspects

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

SITVAF301 Operate a ride location.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Loading procedures may relate to:

height of riders

number of riders

physical capacity of riders

placement of riders on the ride (e.g. balance of weight).

Ride may be:

computerised

manual

mechanical

part of a show

waterbased.

Quality control issues or problemsmay relate to:

equipment malfunction

climatic impacts

inappropriate customer behaviour

rider discomfort.


Sectors

Tourism


Employability Skills

This unit contains employability skills.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.