This unit may apply to individuals coordinating events in any industry context, but is particularly relevant to event specialists who operate in the cultural, community, hospitality, sporting and tourism sectors.

A complex event comprising multiple components must involve:

need for a comprehensive and multifaceted event plan

need for a formal internal or external communications strategy

dedicated and diverse event budget

multiple administrative and operational components

a wide range of stakeholders

an event operations team.

A senior event coordinator or event manager would undertake this role.

Nil

ELEMENT

PERFORMANCE CRITERIA

1

Analyse regulatory issues that impact on event management.

1.1

Analyse event information to determine the scope and nature of regulatory issues to be considered.

1.2

Research and assess the impact of specific event regulatory issues on event planning and operation.

1.3

Analyse specific risk management issues for identified regulatory requirements and incorporate into overall risk management planning.

1.4

Establish and assess the role of different stakeholders in relation to regulatory issues.

1.5

Assess the need for specialist planning and operational advice or assistance to address regulatory requirements.

2

Establish strategies for working with regulatory authorities.

2.1

Determine the scope and complexity of required or desirable liaison with regulatory authorities.

2.2

Identify key organisations and individuals and establish effective consultation and communication processes.

2.3

Include representatives from appropriate agencies in event management structures and consultation processes.

3

Develop plans and procedures to address regulatory requirements.

3.1

Integrate approach to plans and procedures addressing regulatory issues, into broader event management structures, processes and constraints.

3.2

Develop and document specific procedures that address event regulatory requirements.

3.3

Develop and monitor the production of any required compliancedocumentation.

3.4

Identify critical tasks and allocate responsibilities and timelines.

3.5

Develop and articulate contingency and critical incident procedures in relation to all regulatory requirements.

3.6

Provide briefings and relevant information to colleagues regarding regulatory requirements and procedures.

4

Evaluate event for regulatory compliance.

4.1

Assess different event elements in regard to compliance with regulatory requirements.

4.2

Incorporate outcomes of evaluation into future event planning.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

planning and organisational skills to develop practical plans and procedures

communication and negotiation skills to liaise with people with varying responsibilities working in different contexts (e.g. operational staff and government officials)

research skills to source information on event regulatory requirements

literacy skills to interpret regulatory documentation and develop complex plans, procedures and other documentation.

The following knowledge must be assessed as part of this unit:

range of regulatory issues that impact on different types of event

the primary components of state, territory and local council laws that impact on event delivery and actions that must be adhered to by event operators during event set-up, operation and break-down, in particular laws that cover:

occupational health and safety (this would include requirements that must be met for providing a safe workplace, hazard identification and assessment and control of associated risks)

workers' compensation (this would include insurance requirements, injury reporting and occupational rehabilitation requirements)

workplace relations

legal liability and duty of care of customers

environmental protection (this would include requirements that must be met for environmental hazard identification, use of minimal impact practices and reporting of incidents)

local community protection (this would include land ownership, management and access requirements that must be met and requirements to maintain the lifestyle of neighboring residents)

consumer protection (this would include refund requirements that must be met, terms and conditions of quotations and cancellation fees)

responsible service of alcohol

food safety

sources of detailed information on specific regulatory issues including plain English documentation that explains the operational requirements of legislation

ways in which regulatory issues need to be addressed, including policies procedures, systems and typical reporting and documentation requirements

structures and general operating procedures of regulatory authorities

insurance issues relevant to regulatory requirements

different formats for and contents of typical procedures to manage regulatory requirements during the set-up, operation and break-down of events.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to analyse, assess and respond to the range of regulatory issues affecting an event to ensure event compliance

sound knowledge of the range of regulatory issues that affect different aspects of event staging, relevant networks and information sources

practical demonstration of skills through development of plans and procedures to address the regulatory requirements of a specific complex event.

Context of and specific resources for assessment

Assessment must ensure:

access to a complex event for which regulatory requirements must be addressed

interaction with others to reflect the communication and negotiation aspects of the unit

use of the appropriate state or territory legislation and plain English documents issued by regulatory authorities

access to current organisation policies and procedures, and plans used to manage regulatory issues.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

evaluation of strategies and operational plans prepared by the candidate to address regulatory issues

case studies to assess candidate's ability to develop approaches for a range of different events

questions to assess detailed knowledge of different regulatory requirements and issues

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Event information may include:

general nature of event

event management structures

level of government involvement

location

dates and times

duration

number of activities, sports or individual events

numbers attending

scope of physical staging requirements.

Specific event regulatory issues may relate to:

food safety

security

responsible service of alcohol

use of licensed personnel, such as trades and pyrotechnicians

crowd control

legal liability and duty of care of customers

local community protection

consumer protection

environmental impacts and minimal impact practices

OHS and workers' compensation.

Specific risk management issues may include:

implications of non-compliance

accountability, e.g. event organiser versus specific contractors

safety issues

need for clear communication and reporting protocols

minimisation of environmental impacts.

Stakeholders may include:

industry bodies

professional associations

state, territory & local government management and regulatory authorities, including:

sport and recreation

facilities

parks and public places

transport

licensing

traffic

land management

environmental protection

waste management

utilities

information services

police

emergency services

convention and event sections

fair trading

occupational health and safety

tourism authorities and organisations

unions.

Specialist planning and operational advice or assistance may include:

technical experts

local government management and regulatory authorities.

Scope and complexity of required or desirable liaison may be impacted by:

scope of the event

nature of the event in terms of complexity and number of associated regulatory issues

current focus or requirements of relevant authority

level of safety risk

level of environmental risk

impact of the event on the physical environment.

Appropriate agencies may include:

WorkCover authorities

licensing authorities

local councils

federal, state and territory government departments.

Broader event management structures, processes and constraints may include:

overall management structure for the event

specific event objectives

budget

human resources

other operational requirements

promotional requirements

factors external to the event.

Specific procedures that address event regulatory requirements may relate to:

transport, handling and storage of food

documentation of roles and responsibilities, including restrictions for non-licensed personnel

lines of communication

reporting procedures

emergency procedures

hazard identification, reporting and assessment of associated risks

minimal impact practices to reduce the negative environmental impacts of resource, water and energy use at event sites

waste management.

Compliance documentation may include:

pre-event reports and requests to authorities

details of licensed personnel

activity logs

incident reports.

Briefings and relevant information may include:

information on regulatory requirements

specific procedures to follow in different situations

contacts and procedures for emergency situations

roles and responsibilities charts

blank copies of documentation to be completed.

Sector

Cross-Sector

Event Management

The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.