Coordinate emergency response

This unit has been developed for the Community Recreation, Fitness, Outdoor Recreation and Sport Industry Training Packages.This unit covers the knowledge and skills to coordinate a response to an emergency situation, in accordance with an organisations policies and procedures. This unit has been developed for the Community Recreation, Fitness, Outdoor Recreation and Sport Industry Training Packages.This unit covers the knowledge and skills to coordinate a response to an emergency situation, in accordance with an organisations policies and procedures.


Not applicable.


Not applicable.

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Coordinate response to emergency reports or signals


Identify and action emergency reports and signals


Attend, where appropriate, emergency stations and operate according to procedures


Assess emergency situations and report details according to procedures


Coordinate emergency response actions according to procedure


Anticipate the behaviour and characteristics of typical emergencies


Conduct an examination of the situation


Establish emergency action plan based on current situation and possible development


Prioritise needs promptly and accurately


Coordinate and apply operating instructions


Implement organisational emergency procedures and policies


Apply occupational health and safety requirements and safe working practices


Coordinate the rescue procedure


Determine and coordinate the safe use of emergency equipment


Supervise equipment selection to match the type of emergency


Supervise selection of rescue technique to ensure safety and effectiveness


Improvise where necessary, equipment and technique


Coordinate, initiate and control evacuation


Refer situations beyond the capability of the emergency teampromptly to the appropriate authorities for assistance


Provide information and assistance to relevant authorities


Control and coordinate, if necessary, emergency evacuation to organisational procedures or directions from relevant authorities


Arrange and coordinate the welfare of non-evacuated persons


Coordinate operational procedures


Maintain an operational log throughout the rescue activity or complete immediately thereafter


Advise emergency team members to refer media inquiries to the nominated spokesperson

Required Skills

Not applicable.

Evidence Required

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered

Assessment must confirm sufficient knowledge of the organisation's procedures and relevant Occupational Health and Safety (OH&S) legislation to assess emergency situations and coordinate a response to emergency situations within the community recreation, fitness, outdoor recreation or sport industry

Assessment of performance should be over a sufficient period of time covering all categories of each Range Statements that are applicable to coordinating a response to a range of emergency situations in the learner's work/industry environment and should simulate realistic situations

Assessment must confirm the ability to apply this knowledge and appropriate techniques to

emergency procedures applicable to the coordination of general and sport or recreation activity-specific emergencies

classify the emergency and recognise situations that must not be attacked because of risk of life

recognise hazards and precautions to be taken during emergency response and actions to take in response to developing situations

anticipate the escalation/development of the emergency situation

correctly apply operating procedures, occupational health and safety requirements and legislation to the coordination of a response

supervise the correct use of rescue techniques and equipment

recognise equipment operation characteristics, limitations and procedures

identify damaged, faulty or unserviceable equipment and recognise the hazards involved with the use of emergency equipment

assess the need, type and level of evacuation and apply correct emergency evacuation procedures

understand and/or use emergency evacuation signals or alarms

maintain an operational log of the emergency actions

deal with media inquiries in accordance with the organisation's procedures

Interdependent assessment of units

This unit must be assessed after attainment of competency in the following unit(s)


This unit must be assessed in conjunction with the following unit(s)

Activity specific or community recreation/fitness/outdoor recreation/sport specific emergency response or rescue units

For the purpose of integrated assessment, this unit may be assessed in conjunction with the following unit(s)

SRXOHS002B Implement and monitor the organisation's Occupational Health and Safety policies, procedures and programs

Required knowledge and skills

Required knowledge

First aid knowledge and procedures

Use and location of emergency equipment

Organisational and legal policies and procedures in the event of an accident/incident

Activity specific rescue techniques relevant to the situation

Legal requirements in the event of a death

Relevant emergency response agencies within the activity area/location and the process to contact them

Organisation's emergency plan, contingency plan and evacuation plan

Factors that impact on an emergency situation

Required skills

First aid procedures appropriate to the activity location

Activity specific rescue techniques

Problem solving to assess emergency situation and develop action plan

Contingency management

Adaptability and resourcefulness to improvise equipment/techniques

Communication strategies according to emergency procedures

Resource implications

Physical resources - assessment of this competency requires access to

emergency response procedural documents

equipment appropriate to the learner's work environment, ie, within the community recreation, fitness, outdoor recreation or sport industry

information on Occupational Health and Safety requirements

Human resources - assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines. That is, assessors (or persons within the assessment team) must

be competent in this unit

be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area

have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework (AQTF) as specified in Standard 7.3 of the Standards for Registered Training Organisations

Consistency in performance

Due to issues such as variations in emergency situations, this unit of competency must be assessed over a period of time sufficient to ensure consistency of performance over the Range Statements, contexts and types of emergency situations applicable to a particular work environment within the sport and recreation industry

Context for assessment

For valid and reliable assessment this unit of competency must be assessed in a real work environment using realistic simulated emergency situations. The environment should be safe, with conditions normally experienced in a sport and recreation workplace

This unit of competency should be assessed through the observation of processes and procedures, oral and/or written questioning on required knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a "period of time" and/or in a "number of locations", any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons


Collect, Analyse&Organise Information

Communicate Ideas&Information

Plan&Organise Activities

Work with Others&in Teams

Use Mathematical Ideas&Techniques

Solve Problems

Use Technology








These levels do not relate to the Australian Qualifications Framework. They relate to the seven areas of generic competency that underpin effective workplace practices.

The three levels of performance (1, 2 and 3) denote the level of competency required to perform the task:

Use routine approaches

Select from routine approaches

Establish new approaches

Collecting, analysing and organising information - Collecting and analysing information in a particular emergency situation and organising the information in order to coordinate a response

Communicating ideas and information - Communicating an action plan in accordance with organisational procedures to all relevant stakeholders as well as contingency plans if the need arises

Planning and organising activities - Planning emergency equipmentneeds and organising appropriate human resource needs to implement an emergency response

Working with teams and others - Planning and communicating with peers/colleagues and other emergency personnel according to organisational procedures

Using mathematical ideas and techniques - Calculating rescue equipment requirements

Solving problems - Problems are solved that may arise during the implementation of emergency procedures such as improvising rescue equipment

Using technology - Technology for sourcing appropriate information and communicating during an emergency

Please refer to the Assessment Guidelines for advice on how to use the Key Competencies.

Range Statement

Range Statements

The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition, the following variables may be present for this particular unit of competency



[all categories]

potential incidents

spread of fire

threat to adjoining areas

danger of explosion

loss of communications and involvement of additional persons

possible causes

environmental conditions

human intervention

Emergency equipment

[all relevant categories]

according to local policy

hoses, hose reels


foam equipment and extinguishers


spill kits

personal protective clothing/equipment


salvage gear

rescue equipment

first aid and evacuation equipment/resources

Emergency evacuation

[all categories]



to an external refuge

to an internal refuge

Emergency situations

[three categories]


hazardous releases and uncontrollable processes

smoke spread

bomb threats or civil disorder

environmental, eg, severe storms, earthquakes, floods

other natural or man-made disasters

specific emergencies occurring during participation in/conduct of sport and recreation activities

Emergency stations

[all relevant categories]

emergency warning and control points

assembly points

fire points

appropriate locations specific to the sport or recreation activity

locations on the field, court, etc

in the outdoor environment, eg, in the bush, in snow, on water, in caves, positions along the edge of the water, at the top or base of a pitch

locations in the gymnasium or fitness centre

sites specified in a recreation centre

Occupational health and safety requirements

[all categories]

State/Territory legislation

Australian Standards

Occupational Health and Safety (OH&S)legislation

industry codes of practice

organisation's procedures


[all categories]

practices (may be written or verbal)

instructions outlining the organisation's fire and/or emergency procedures

practices and/or operating instructions and/or procedures for emergency control equipment

Reports and signals

[three categories]



emergency warning system

emergency alarm system

hand signals

verbal reports

telephone communications

radio communications



[all categories]

relocating evacuated person to other areas

advising relatives

arranging transport and collecting personal items


Not applicable.

Employability Skills

Not applicable.

Licensing Information

Not applicable.