Application
Determining the scope of training and/or assessment services is a critical strategic, business and organisational function that establishes the focus, breadth and type of training and/or assessment services provided/to be provided by a training and/or assessment organisation (refer to the Range Statement for a definition).
This competency requires investigating current and potential scope of training and/or assessment services, recommending appropriate approaches, coordinating legal/organisational requirements, and monitoring the focus and approach.
Where applied in a Registered Training Organisation (RTO) environment this unit includes coordinating the registration process to deliver and/or assess recognised training and/or assessments services in accordance with the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs).
The competency specified in this unit is typically required by trainers/facilitators, training coordinators and managers, human resource and quality personnel.
Prerequisites
Not applicable.
Elements and Performance Criteria
Elements and Performance Criteria | |||
Element | Performance Criteria | ||
1 | Investigate scope of training and/or assessment services | 1.1 | Scope of existing training and/or assessment services provided by the training/assessment organisation is researched, analysed and evaluated, where relevant |
1.2 | The purpose/s of providing/obtaining training and/or assessment services are clarified with senior personnel and other relevant stakeholders | ||
1.3 | Research and analysis is carried out to determine internal/external market demand for training and/or assessment services | ||
1.4 | Existing sources of provision and preferred source of provision that reflect purpose/s and market demand are investigated | ||
2 | Identify organisational capacity and appropriateness of providing training and/or assessment services | 2.1 | Costs and benefits of directly providing training and/or assessment services are estimated and documented |
2.2 | Costs and benefits of outsourcing/partnering training and/or assessment services are estimated | ||
2.3 | Funding sources to support services are identified | ||
2.4 | Recommendations relating to scope including operational parameters, operational status and modus operandi are made to relevant personnel, where required | ||
3 | Coordinate legal/ organisational requirements | 3.1 | Legal/organisational requirements to maintain/ modify scope of training and/or assessment services are identified and interpreted |
3.2 | Relevant documentation is finalised and submitted to the appropriate authority | ||
3.3 | Communication and interactions with appropriate authority are coordinated and maintained | ||
3.4 | Issues/irregularities identified by self and/or others are addressed and managed in an appropriate timeframe and manner | ||
4 | Monitor scope of training and/or assessment services | 4.1 | Legal/organisational requirements relating to scope are monitored and maintained |
4.2 | The environment is monitored for changes that may impact on scope and advice is provided to relevant persons, as required | ||
4.3 | Information relating to scope is disseminated to relevant persons and organisations |
Required Skills
Not applicable.
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of Assessment | |
To demonstrates competency against this unit candidates must be able to provide evidence that they have investigated and determined the scope of training and/or assessment services in an organisation and have coordinated and monitored legal/organisational processes and requirements relevant to the effective scope. | |
Evidence Requirements | |
Required knowledge includes: | purposes/needs for training and/or assessment services relevant legal and organisational requirements and where to access them, for example: the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs) relevant STA system for registration relevant Training Package/s the industrial relations system, industry/workplace relations, and industrial awards/enterprise agreements anti-discrimination requirements including equal opportunity, racial vilification and disability discrimination quality systems authoritative responsibilities and parameters within the training and/or assessment organisation types of scope including implications and benefits to the training and/or assessment organisation types of and how to access potential funding strategic directions of the training and/or assessment organisation existing training and/or assessment services provided by the organisation research methodologies OHS relating to scope including: risks that should be addressed by a training and/or assessment organisation legislative requirements for OHS record keeping and reporting requirements OHS obligations of the training and/or assessment organisation, the trainer/facilitator, assessor and learner requirements for consultation under OHS legislation |
Required skills and attributes include: | literacy skills to: read and interpret state/territory and organisational policies and procedures read and interpret legal requirements and training and/or assessment organisation standards analyse information |
language skills to: communicate information conduct consultations liaise with appropriate authorities problem solving skills to: identify/recognise issues/irregularities effectively address issues/irregularities commitment to quality and improvement research and analysis skills to determine new business opportunities and recognise industry trends and directions cost-benefit analysis skills to determine capability and viability to extend scope of training and/or assessment services and evaluate operational effectiveness interpersonal skills, including: maintaining appropriate relationships internally and with clients/stakeholders being open to the opinion of others communicating effectively listening actively negotiating computer/technical skills, for example: using a range of software programs using the internet for research using organisation's information management system | |
Products that could be used as evidence include: | analysis of the current scope of the training and/or assessment organisation in terms of focus and scope analysis of trends and market demand for existing and potential training and/or assessment services examples of consultation processes used completed and signed registration documentation cost-benefit analysis of potential change to scope documentation of processes used to maintain scope of training and/or assessment services |
Processes that could be used as evidence include: | what consultation processes were used to obtain feedback from personnel, current/potential clients and stakeholders, and why how costs and benefits of proposed services were analysed and calculated |
how personnel, material and physical operational requirements were calculated to determine the organisation's capability how evidence to support the registration documentation was identified and accessed/ developed how internal changes were identified and reported to authorities how changes to the vocational education and training industry were sourced and disseminated to personnel, if relevant how potential funding was sourced | |
Resource implications for assessment include: | access to legal and organisational documentation time in liaising with a range of relevant personnel |
The collection of quality evidence requires that: | assessment must address the scope of this unit and reflect all components of the unit i.e. the Elements, Performance Criteria, Range Statement, Evidence Guide, Employability Skills a range of appropriate assessment methods/evidence gathering techniques is used to determine competency evidence must be gathered in the workplace whenever possible. Where no workplace is available, a simulated workplace must be provided the evidence collected must relate to a number of performances assessed at different points in time and in a learning and assessment pathway these must be separated by further learning and practice assessment meets the rules of evidence a judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated |
Specific evidence requirements must include: | investigation and evaluation of current scope of training and/or assessment services completed analysis to identify market trends consultation processes and outcomes with personnel, clients and stakeholders |
research outcomes and recommendations on the organisation's capacity and requirements to support existing and/or proposed training and/or assessment services management of legal and organisational documentation processes/systems for monitoring the scope of training and/or assessment services and dissemination of relevant information | |
Integrated assessment means that: | this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA04 Training and Assessment Training Package. Suggested units include but are not limited to: TAACMQ501B Develop training and/or assessment organisational policies and procedures TAATAS501B Undertake organisational training needs analysis TAATAS503B Manage contracted work. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Training and/or assessment organisationrefers to: | a Registered Training Organisation (RTO), i.e. an organisation registered to provide recognised training and assessment services; includes TAFE institutes, private commercial colleges/companies, enterprises, community organisations, group training companies and schools an organisation working in a partnership arrangement with an RTO to provide recognised training and assessment services an organisation that provides non-recognised training and assessment services |
Scoperefers to: | operational parameters, for example: single training site across a number of sites national/across states/territories international operational status, for example: recognised training and/or assessment services through registration in accordance with the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs) unrecognised/internal/organisational in partnership arrangement operational modus operandi, including: using Training Packages using accredited courses using internal benchmarks and programs using internal/external learning resources product-based training a mix of the above |
Purpose/smay relate to: | developing work skills and competency meeting industry skill needs improving productivity building organisational capacity providing internal certification/recognition |
providing external certification/recognition supporting workplace restructuring and change management meeting licensing requirements implementing performance-based systems developing integrated training/human resources/ industrial relations systems/arrangements | |
Research and analysismay include: | qualitative research quantitative research strengths, weaknesses, opportunities and trends (SWOT) analysis market trend analysis consultations with clients/potential clients using outcomes of organisational training needs analysis |
Sources of provisionmay include: | own training and/or assessment organisation other training and/or assessment organisations able to provide training and/or assessment services in areas addressed by purpose/s consultants product suppliers competitors/potential competitors |
Costsmay include: | direct/indirect costs of providing training and/or assessment services 'in house' direct costs of outsourcing/using external provider additional personnel/material/equipment/ infrastructure required 'organisational culture' costs associated with using internal/external provision |
Benefitsmay include: | direct/indirect benefits of providing training and/or assessment services 'in house' direct benefits of 'outsourcing'/using external provider 'organisational culture' benefits associated with using internal/external provision |
Outsourcingmay include: | the contracting of a training and/or assessment organisation to provide the training and/or assessment service |
Partneringmeans: | are collaborative arrangements between a Registered Training Organisation (RTO) and other organisations including other RTOs which enable the partners to share for mutual benefit their resources, effort, time, costs, responsibility and expertise in the provision of training and/or assessment services. These arrangements are regulated by the AQTF Standards for Registered Training Organisations which requires a written agreement between the RTO and each organisation that provides training and/or assessment services on behalf of the RTO. |
Funding sourcesmay include: | available organisational funding/budget for training and/or assessment government funding through RTO's profile government funding through User Choice fee-for-service funding internal/external project funding industry funding through industry levies |
Legal/organisational requirementsmay include: | registration requirement as defined in the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs) state/territory legislation and regulations governing registration and accreditation requirements of Training Packages requirements set by Commonwealth and state/ territory legislation relating to occupational health and safety (OHS); anti-discrimination; workplace/ industrial relations; workers' compensation; apprenticeships/traineeships requirements set by awards/enterprise bargaining agreements requirements set by professional associations requirements set by quality systems licensing requirements organisational requirements defined resource parameters |
Relevant documentationmay include: | documentation relating to AQTF and state/territory Training Authority (STA) registration requirements documentation relating to funding under User Choice documentation relating to Training Contracts |
documentation required by other external authorities relevant to provision of training and/or assessment services internal organisational documentation/records | |
Appropriate authoritymay refer to: | registration/accreditation branch of STA apprenticeships/traineeships branch of STA internal organisational authority, e.g. appropriate line manager |
Issues/irregularitiesmay include: | registration requirements not being met documentation not completed accurately issues with personnel responsible for completing documentation ongoing compliance issues evaluation irregularities |
Changes that may impact on scopemay include: | changes to AQTF/registration requirements and processes changes to policy and operating environment of vocational education and training changes to personnel/organisational structure changes to current training and/or assessment services changes to policies, procedures and guidelines changes to legal requirements |
Sectors
Not applicable.
Competency Field
Coordination, Management and Quality
Employability Skills
This unit contains employability skills.
Licensing Information
Not applicable.