- TDMME207B - COMMUNICATE USING STANDARD MARINE VOCABULARY
TDMME207B
COMMUNICATE USING STANDARD MARINE VOCABULARY
Application
The unit has application in the qualifications for a Master (Unlimited), Master (Less than 500 |
Prerequisites
Not applicable.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||||
1 | Read, interpret and apply information in nautical charts and publications | a | Charts required for watchkeeping and navigational duties are read and correctly interpreted and required information is extracted and appropriately applied to work activities in accordance with established practice | ||
b | Information in nautical publications used in day-to-day work is correctly accessed, read and interpreted, and applied to work activities | ||||
2 | Receive, interpret and apply meteorological information and messages | a | Published and radio transmitted meteorological information is obtained, interpreted and applied to work activities | ||
b | Messages concerning vessel safety and operations involving written or verbal communication are read or received, clarified, correctly interpreted and applied to work activities |
ELEMENT | PERFORMANCE CRITERIA | ||||
3 | Communicate with other vessels and coast stations | a | Communication with other vessels and coast stations is correctly carried out with the aid of radio communication equipment using standard nautical vocabulary and following established protocols and regulatory requirements | ||
b | Information given during communication with other vessels and coast stations is accurately and clearly provided, including confirmation that it has been correctly received and understood | ||||
c | Information received during communication with other vessels and coast stations is clarified if necessary, correctly interpreted and acted upon | ||||
d | Where required, received information is recorded or relayed to others in accordance with established procedures and regulatory requirements | ||||
e | Records of communication with other vessels and coast stations are completed as per established procedures and regulatory requirements | ||||
4 | Communicate with officers, crew and others in performing duties | a | Written and verbal communication with others in the performance of officer's duties is clear and precise, uses the standard nautical vocabulary and follows established communication practice | ||
b | Misunderstandings in communication are avoided using appropriate confirmation techniques and established communication practice | ||||
c | Appropriate techniques are used when communicating with multilingual crew to ensure that communication is effective and messages are clearly understood | ||||
d | Various forms of non-verbal communication are appropriately used when working and communicating with others |
Required Skills
REQUIRED KNOWLEDGE | ||
This describes the knowledge required for this unit. | ||
1 | Relevant sections of applicable maritime regulations | |
2 | Relevant OH&S legislation and policies | |
3 | Maritime communication techniques, including barriers to effective communication and how to overcome them | |
4 | Established written, verbal and non-verbal communication practices | |
5 | Relevant industrial award requirements as they relate to shipboard personnel responsibilities, obligations and entitlements | |
6 | Principles of effective communication | |
7 | Standard nautical vocabulary as described in IMO Standard Marine Communication Phrases | |
8 | Protocols and procedures for communicating with others on board a vessel and with other vessels and coast stations | |
9 | Techniques for reading and interpreting charts and other graphical information as per role and responsibility | |
10 | Techniques for communicating effectively with a multilingual crew | |
11 | Typical communication problems and appropriate action and solutions |
REQUIRED SKILLS | |
This describes the basic skills required for this unit. | |
1 | Listen to and interpret verbal orders, instructions, and information as per role and responsibility |
2 | Read and interpret written orders, regulations, instructions, charts and other information as per role and responsibility |
3 | Communicate both verbally and in writing as per role and responsibility |
4 | Recognise and interpret non-verbal communication |
5 | Follow correct protocols and standard operating procedures for communicating with others on board a vessel and with other vessels and coast stations |
6 | Interpret and apply established communication practices, including standard marine terms and phrases |
7 | Identify and solve problems that may arise during communication and take appropriate action based on available information |
8 | Communicate with multilingual crew where applicable using established techniques |
9 | Adapt to differences in vessel, communication equipment and standard operating procedures |
10 | Select and use internal and external communication equipment as per role and responsibility |
Evidence Required
TDMME207B COMMUNICATE USING STANDARD MARINE VOCABULARY | ||||||
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, | ||||||
1 | Critical aspects of evidence required to demonstrate competency in this unit | Assessment must confirm appropriate knowledge and skills to: | ||||
a | Communicate with others effectively using written, verbal and non-verbal methods when performing duties | |||||
b | Use the standard nautical vocabulary when communicating with others on board a vessel and with other vessels and coast stations | |||||
c | Read and interpret charts, signs and symbols relevant to duties | |||||
d | Identify typical communication problems and take appropriate action | |||||
2 | Evidence required for demonstration of consistent performance | a | Performance is demonstrated consistently over a period of time and in a suitable range of contexts | |||
b | Consistently applies underpinning knowledge and skills when: | |||||
1 | communicating on board a vessel | |||||
2 | identifying communication problems and taking appropriate action | |||||
3 | identifying and implementing improvements to communication methods | |||||
4 | assessing the effectiveness of communication | |||||
c | Shows evidence of application of relevant workplace procedures, including: | |||||
1 | relevant sections of applicable maritime regulations | |||||
2 | vessel's safety management system and procedures | |||||
3 | standard operating procedures and work instructions | |||||
d | Action is taken promptly to report and/or rectify communication problems in accordance with statutory requirements and company procedures | |||||
e | Work is completed systematically with required attention to detail | |||||
f | Recognises and adapts appropriately to cultural differences in the workplace, including modes of behaviour and interactions and communication with others | |||||
3 | Context of assessment | a | Assessment of competency must comply with the assessment requirements of the relevant maritime regulations | |||
b | Assessment of this unit must be undertaken within relevant marine authority approved and audited arrangements by a registered training organisation: |
TDMME207B COMMUNICATE USING STANDARD MARINE VOCABULARY | |||||||
3 | Context of assessment (continued) | 1 | As a minimum, assessment of knowledge must be conducted through appropriate written/oral examinations | ||||
2 | Appropriate practical assessment must occur: | ||||||
i | at the registered training organisation; and/or | ||||||
ii | on an appropriate working or training vessel | ||||||
4Specific resources required for assessment | Access is required to opportunities to: | ||||||
a | demonstrate performance in a range of suitably simulated communication exercises and case studies covering communication situations that are typically experienced on a vessel; and/or | ||||||
b | demonstrate communication skills and knowledge in an appropriate range of operational situations on board an operational commercial or training vessel |
Range Statement
TDMME207B COMMUNICATE USING STANDARD MARINE VOCABULARY | ||||||||
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. | ||||||||
VARIABLE | SCOPE | |||||||
1. GENERAL CONTEXT | ||||||||
a. | Work must be carried out: | 1 | in compliance with relevant maritime regulations | |||||
b. | Work is performed: | 1 | relatively independently under broad operational requirements, with limited accountability and responsibility for self and others in achieving the prescribed outcomes | |||||
c. | Work involves: | 1 | the application of established communication principles and practice and the standard nautical vocabulary in written, electronic, verbal and non-verbal communication with others in the course of officer duties. Limited accountability and responsibility for self and others in achieving the outcomes is involved | |||||
d. | Work requires: | 1 | the judgement and ability to communicate effectively with others in the course of maritime duties | |||||
2. WORKSITE ENVIRONMENT | ||||||||
a | Vessel may include: | 1 | any Australian or international commercial vessel | |||||
b | Communication may include: | 1 | reading and interpretation of nautical charts and publications | |||||
2 | reading and interpretation of signs and symbols used on board vessels | |||||||
3 | communication with other vessels and coast stations using appropriate equipment | |||||||
4 | electronic communication, including email | |||||||
5 | written, verbal and non-verbal communication with crew, officers and others in the course of normal duties |
TDMME207B COMMUNICATE USING STANDARD MARINE VOCABULARY | |||||||
VARIABLE | SCOPE | ||||||
c | Communication may be with: | 1 | English speaking persons | ||||
2 | multilingual crew | ||||||
3 | persons with limited ability to communicate in English | ||||||
d | Communication problems may include: | 1 | misunderstanding | ||||
2 | limited ability of others to communicate in English | ||||||
3 | noisy environments or communication channels | ||||||
4 | illegible writing or print | ||||||
5 | use of non-standard vocabulary | ||||||
6 | incorrect assumption that message has been received and/or correctly understood | ||||||
7 | faulty communication equipment | ||||||
e | Documentation and records may include: | 1 | ISM Code safety management system plans, procedures, checklists and instructions | ||||
2 | IMO Standard Marine Communication Phrases | ||||||
3 | operational orders | ||||||
4 | navigational charts | ||||||
5 | navigational warning records | ||||||
6 | annual and weekly notices to mariners | ||||||
7 | protocols for vessel-to-vessel and vessel-to-shore communication | ||||||
8 | company communication procedures | ||||||
9 | vessel's log | ||||||
10 | industrial award requirements | ||||||
11 | instructions of relevant maritime authorities | ||||||
f | Applicable legislation, regulations and codes may include: | 1 | IMO STCW 95 Convention and Code | ||||
2 | relevant sections of AMSA Marine Orders | ||||||
3 | relevant sections of State/Territory maritime regulations, NSCV and USL Code | ||||||
4 | relevant international, Commonwealth, State and Territory OH&S legislation | ||||||
5 | Australian equal employment legislation and related policies |
Sectors
Not applicable.
Employability Skills
Not applicable.
Licensing Information
Licensing/legislative requirements | The unit is consistent with the relevant sections of STCW 95 and Marine Orders under the Australian Navigation Act 1912, describing the roles and responsibilities of a Master (Unlimited), Master (Limited) and Watchkeeper (Deck). |