Work must be carried out in compliance with the relevant Customs and related legislation and workplace requirements concerning the completion and checking of import/export documentation.

Work is performed under some supervision generally within a team environment. Work is undertaken in a range of environments including small to large worksites in the customs broking and freight forwarding industries.

This unit is normally packaged at AQF II or above.

ELEMENT

PERFORMANCE CRITERIA

1Identify procedures required for documentation for import/export of goods

1.1 Documents required for import/export of goods are identified

1.2 Required documents are sourced

1.3 Content requirements for each section of the documentation are applied

1.4 Timelines for completion of documents are identified and noted

1.5 Requirements for permits and other documentation (e.g. Quarantine) are identified and implications noted

1.6 Procedures for obtaining clearances including AUTHORITY TO DEAL, Delivered into Home Consumption authorisation and Export Declaration Numbers (EDN) are identified and followed in accordance with the requirements of Customs and related legislation and workplace procedures

1.7 Letters of credit are identified and implications of each noted

1.8 Assistance is sought as required in identifying required documents and to commence process of assessing or completing these documents

1.9 Lodge all documentation if required by legislation (e.g. CITES)

2Complete documentation to meet legislative and workplace requirements

2.1 Content requirements for each section of the documentation are identified and applied in accordance with the requirements of Customs and related legislation and workplace procedures

2.2 Workplace procedures for authorisations are followed

2.3 Data entry for documents are completed

2.4 Problems arising in completing required documents are identified and assistance sought to resolve these in accordance with the requirements of Customs and related legislation and workplace procedures

2.5 Actions are taken to meet deadlines

2.6 Assistance is sought as required in completing required documents

3Check documentation to ensure it meets legislative requirements

3.1 Documents are collated and checked before forwarding to supervisor, manager or more senior personnel for checking within designated timelines in accordance with the requirements of Customs and related legislation and workplace procedures

3.2 Declarations are checked to ensure they meet the requirements of Customs and related legislation and workplace procedures

3.3 Letters of credit are checked to ensure they meet commercial, transport and overseas requirements

3.4 Dangerous goods documentation is checked in accordance with the requirements of Customs and related legislation and workplace procedures

3.5 Any revisions to documents are finalised and rechecked by self and supervisor, manager or more senior personnel prior to lodgement

4Lodge documentation for processing

4.1 Documents are forwarded to relevant personnel in accordance with the requirements of Customs and related legislation and workplace procedures

4.2 Documents are filed, stored and retained in accordance with the requirements of Customs and related legislation and workplace procedures

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Australian and international standards, codes and regulations relevant to the import and export of cargo and freight

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the completion of import and export documentation

Focus of operation of work systems, equipment, management and site operating systems for completing import/export cargo and freight documentation

Problems that may occur when completing import and export documentation and appropriate action that can be taken to resolve the problems

The Customs Act 1901and related legislation

Documentation requirements for the import and export of cargo and freight

Required skills:

Communicate effectively with others when completing import and export documentation

Read and comprehend simple statements in English

Read and interpret instructions, procedures and labels relevant to the import and export of cargo and freight

Complete and/or assess accuracy of import and export documentation

Work collaboratively with others when completing import and export documentation

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems when completing and/ or assessing import and export documentation in accordance with regulatory requirements and workplace procedures

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use relevant communications, computing and office equipment when completing import and export documentation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of:

identifying procedures required for documentation for import/export of goods

completing and checking documentation and records to meet relevant Customs legislation and related legislation and workplace requirements

providing customer/client service and work effectively with others

selecting and using appropriate workplace colloquial and technical language and communication technologies in the workplace context

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted in:

a range of work environments

by day or night

Customers may be:

internal or external

Workplaces may comprise:

large, medium or small worksites

Work may be conducted in:

limited or restricted spaces

exposed conditions

controlled or open environments

Cargo may include:

goods with specialist requirements, including temperature controlled goods and dangerous goods

personal effects

consignments imported/exported by parcels post

consignments imported/exported by air freight

consignments imported/exported by sea freight

wildlife or wildlife products (living or non-living)

goods with specialist requirements, including temperature controlled goods and dangerous goods

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

movements of equipment, goods and materials

Consultative processes may involve:

other employees and supervisors

suppliers, customers and clients

relevant authorities and institutions

management and union representatives

industrial relations and OH&S specialists

other maintenance, professional or technical staff

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

radio

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

goods identification numbers and codes

manifests, barcodes, and container identification/serial number

relevant Customs legislation, related legislation including quarantine legislation, environment and conservation legislation and Australian and international codes of practice and regulations relevant to import/export of cargo

Australian and international standards, regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances

dangerous goods declarations and material safety data sheets (MSDSs) (where applicable)

packing declaration

timber treatment certificates

cleanliness certificate

handling instructions for cargo (especially for dangerous goods or temperature controlled goods)

commercial invoices

packing lists

air waybill (AWB)

certificates of origin

bills of lading (B/L) or sea waybills

certificates of marine insurance, other insurance certificates

quarantine treatment certificate

transportation and warehousing instructions

permits from regulatory bodies (Australian and international)

financial documentation

other documents specific to goods, country of origin/destination

operations manuals, job specifications and induction documentation

manufacturers specifications for equipment

workplace procedures and policies

supplier and/or client instructions

award, enterprise bargaining agreement, other industrial arrangements

relevant Australian Standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant Customs and related legislation, including taxation legislation

relevant standards and codes for the import/export of cargo

quarantine legislation

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:

Australian and International Dangerous Goods Codes

Australian Marine Orders and the International Maritime Dangerous Goods Code

IATA Dangerous Goods by Air regulations

Australian and International Explosives Codes

workplace relations regulations

equal opportunity legislation

equal employment opportunity and affirmative action legislation

This unit contains employability skills.