ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify record management databases, storage types and technologies

1.1

Requirements for records operations are identified and defined

1.2

Types of record systems that might meet workplace requirements are identified and reviewed

1.3

Advantages and disadvantages of identified systems are evaluated and noted

1.4

Record management systems are selected in accordance with workplace requirements

1.5

Appropriate action is taken to establish the selected record system in accordance with workplace procedures and operational requirements

2

Store warehouse records

2.1

Warehouse records are collected and consolidated in accordance with workplace procedures

2.2

Records are stored manually and/or electronically as required in accordance with system developer instructions and workplace procedures

2.3

Records are maintained in accordance with workplace procedures

3

Use record management systems to retrieve information

3.1

Responses to requests for information are processed promptly

3.2

Required records are accessed and retrieved in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

reading, interpreting and following relevant instructions, procedures and label advice

selecting and using relevant communications, computing and office equipment when organising warehouse management system.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian codes and regulations relevant for organising warehouse records operations

computer records and documentation requirements for organising warehouse records operations

housekeeping standards and procedures

operational records systems, equipment, management and site operating systems for organising warehouse records

principles of operation and functions of warehouse management systems

problems that may occur when organising warehouse records operations and appropriate action that can be taken

requirements for accessibility, security and confidentiality of records

site layout

workplace procedures and policies for organising warehouse records operations.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.