Work must be carried out in compliance with the relevant Australian regulations, standards and codes of practice, including the ADG Code.

Work is under general guidance on progress and outcomes of work. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes within workplace policy and procedures.

A range of opportunities may be used to develop the work area and to support the development of work systems, innovative strategies to deal with contingencies and to encourage the achievement of the workplace's goals and key performance objectives by the work area and the individuals and teams within it.

The unit generally applies to those with responsibility for resource co-ordination and allocation and provides leadership of others individually or in teams.

ELEMENT

PERFORMANCE CRITERIA

1Establish maintenance requirements

1.1 Equipment specifications, service requirements and workplace procedures are checked for recommended maintenance intervals and processes

1.2 Special requirements for maintenance of storage zones are identified

1.3 Comparisons with previous experience, future equipment use, work requirements and standard operating procedures are made to inform the planning process

1.4 Work plan and work schedule are developed

1.5 Contractors and/or maintenance providers (internal/external) are identified

1.6 Costings for process are identified based on work schedule (equipment/staff off-line), equipment manufacturers recommendations, charges for materials, equipment and consumables and external/internal labour charges

1.7 Required interruptions, processes and procedures are documented and recorded

1.8 Clearances for any required costs for maintenance are obtained

2Organise maintenance activities

2.1 Work schedules and staff rosters are checked to identify times when the maintenance process may be scheduled including optimum timing for any shut down

2.2 Permission from supervisory personnel is obtained for timing of maintenance to optimise the maintenance process and work

2.3 Detailed work plans are developed to accord with work schedules, availability of expertise and the resource availability

2.4 Employees with the required competencies are identified and where necessary appropriate training and assessment is facilitated

2.5 Approvals for work schedule, employee work pattern and maintenance schedule adjustments are obtained and work plan is refined to ensure the maintenance program will maintain workplace outputs in terms of workplace policy

3Organise resources

3.1 Required equipment, personnel and consumables are allocated in accordance with workplace procedures

3.2 Consumables, equipment and expertise are located and coordinated to meet maintenance work schedule

3.3 Externally sourced equipment, consumables and expertise are identified and appropriate arrangements made for procurement

4Complete maintenance procedures

4.1 Completed work is checked against the maintenance schedule and the work plan

4.2 Records of work are completed and forwarded to appropriate personnel noting areas where additional maintenance is required to maintain optimum work output and equipment life

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant Australian and international regulations, codes of practice and legislative requirements including local and international freight regulations

Relevant OH&S and environmental procedures and regulations

Procedures for identification and interpretation of maintenance requirements

Procedures for identification and evaluation of information needed to plan and implement maintenance schedules

Procedures for reviewing system options for maintenance operations including appropriate risk analysis

Procedures for liaising with manufacturers and suppliers

Procedures establishing and/or monitoring suitable maintenance systems

Focus of operation of maintenance systems, resources, management and workplace operating systems

Characteristics and capabilities of equipment, materials and processes used

Relative features and risks of various maintenance systems, their applications and processes, and issues involved in their use

Quality and customer service standards, policies and procedures

Application of relevant Australian and international standards and associated certification requirements

Resource availability including the competencies of individuals in the team/group

The application of current competencies within functional activity

Coaching and mentoring approaches to support team members to share knowledge and skills

Relevant workplace documentation procedures

Contacts and sources of information/documentation needed when planning and implementing maintenance systems

Procedures for operating electronic communications equipment

Required skills:

Communicate effectively with others when planning and implementing maintenance schedules

Read and interpret instructions, procedures, information and signs relevant to the planning and implementing of maintenance schedules

Interpret and follow operational instructions and prioritise work

Complete documentation related to the planning and implementing of maintenance schedules

Work collaboratively with others in the planning and implementing of maintenance schedules

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unexpected events

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Adapt to differences in equipment in accordance with standard operating procedures

Ensure the servicing of equipment in terms of maintenance schedule and standard operating procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be undertaken in:

various work environments in the warehousing, storage, transport and distribution industries

Customers may be:

internal or external

Operations may be conducted:

by day or night

The workplace environment may involve:

twenty-four hour operation

single- and multi-site location

large, medium and small workplaces

Work systems may include:

preventative and remedial maintenance schedules, protocols and procedures

faulty equipment tagging and repair/replacement systems

equipment inventory and identification systems

communications equipment

workplace operations

authorities and permits

hours of operation

relevant regulations

Consultative processes may involve:

employees, supervisors and managers

equipment manufacturers and suppliers

contractors

industrial relations and OH&S specialists

other professional or technical staff

Communications systems may involve:

telephone

fax

email

electronic data transfer of information

mail

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Documentation/records may include:

Australian and international codes of practice and regulations relevant to equipment maintenance

Australian and international regulations and codes of practice for the handling, storage and transport of dangerous goods and hazardous substances, including the ADG Code

workplace operating procedures, maintenance schedules and policies

operations manuals, job specifications and procedures and induction documentation

Safe Working Limits (SWL) and Working Load Limits (WLL) of transport options

supplier and/or client instructions

statistical information on equipment malfunctions, maintenance and repairs

relevant Australian standards, criteria and certification requirements

communications technology equipment and oral, aural or signed communications

quality assurance and customer service standards and procedures

emergency procedures

relevant competency standards and training materials

QA plans, data and document control

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable regulations and legislation may include:

regulations and codes of practice related to equipment maintenance

Australian and international regulations and codes of practice for the handling, storage and transfer of dangerous goods and hazardous substances

relevant Australian and international standards and certification requirements

relevant state/territory OH&S legislation

relevant state/territory environmental protection legislation

licence, patent or copyright arrangements

relevant workplace relations legislation

relevant workers compensation legislation

equal opportunity, equal employment opportunity and affirmative action legislation

This unit contains employability skills.