Work must be carried out in compliance with the regulations/permit requirements of the relevant state/territory roads and traffic authority pertaining to the riding of a motorcycle on public roads.

Work is generally performed with indirect supervision, and with limited accountability and responsibility for self in achieving the prescribed outcomes.

Driving involves the application of routine procedures to pick up and deliver products, documents and materials from and to customers across a variety of operational contexts.

ELEMENT

PERFORMANCE CRITERIA

1Ride the courier motorcycle

1.1 Motorcycle is started, steered, manoeuvred, positioned and stopped in accordance with traffic regulations, manufacturers instructions and workplace policy

1.2 Engine power is managed to ensure efficiency and performance and to minimise engine and gear damage

1.3 Driving hazards are identified and/or anticipated and avoided or controlled through defensive driving

1.4 The motorcycle is parked, shut down and secured in accordance with manufacturers specifications, traffic regulations and workplace procedures

1.5 Motorcycles carrying dangerous goods are driven along designated routes in accordance with the AE or ADG codes, relevant government regulations and workplace policies

1.6 Load is checked to confirm compliance with the load limit of the motorcycle

1.7 The load is secured, transported and the motorcycle is manoeuvred with due consideration to any required precautions related to characteristics of the load and/or relevant government regulations pertaining to special loads

1.8 Any required signs or indicators are fixed to the motorcycle

1.9 Personal protective equipment and clothing is identified, worn and adjusted to meet legislative, regulatory or policy requirements

2Monitor traffic and road conditions

2.1 The most efficient route of travel is taken through monitoring and anticipation of traffic flows and conditions, road standards and other factors likely to cause delays or route deviations

2.2 Traffic and road conditions are constantly monitored and acted upon to enable safe operation and to ensure no injury to people or damage to property, equipment, loads and facilities

3Monitor and maintain motorcycle performance

3.1 Motorcycle performance is maintained through pre-operational inspections and checks of the motorcycle

3.2 Performance and efficiency of motorcycle operation is monitored during use

3.3 Defective or irregular performance or malfunctions are reported to the appropriate authority

3.4 Motorcycle records are maintained/updated and information is processed in accordance with workplace procedures

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant road rules, regulations, permit and licence requirements of the relevant state/territory road traffic authority

Relevant OH&S and environmental procedures and regulations

Motorcycle handling procedures

Workplace operational instructions

Procedures to be followed in the event of an emergency

Pre-operational checks carried out on motorcycle and related action

Map reading and road navigation techniques

Motorcycling hazards and related defensive riding techniques

Factors which may cause traffic delays and diversions and related action that can be taken by a courier motorcyclist

Requirements of courier work systems/operations and relevant equipment

Procedures and policies concerning the identification, acceptance and carrying of dangerous/hazardous goods

Required skills:

Communicate effectively with others when riding a commercial courier or delivery motorcycle

Read and interpret instructions, procedures, information and signs relevant to the riding of a commercial courier or delivery motorcycle

Interpret and follow operational instructions and prioritise work

Complete documentation related to the riding of a commercial courier or delivery motorcycle

Operate electronic communication equipment to required protocol

Work collaboratively with others when riding a commercial courier or delivery motorcycle

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unexpected events when riding a commercial courier or delivery motorcycle

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Apply fatigue management knowledge and techniques

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Monitor performance of motorcycle and take appropriate action

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be carried out in typical road transport situations, including:

operations conducted day or night

typical weather conditions

on the open road

on a private road

while at a depot or base

while at a customer's workplace or premises

Customers may be:

internal or external

Motorcycle handling procedures may include:

starting a motorcycle

steering and manoeuvring a motorcycle

accelerating and braking

stopping and parking

using defensive riding techniques

Pre-operational checks may include:

visual check of motorcycle for operational capability

checking and topping up fluid levels

checks of tyre pressures

checks of operation of lights

checks of gearing, steering and brakes

check of seat adjustment

Minor routine repairs may include:

replacement of blown globes in motorcycle lights

changing of tyres

repair of tyre punctures

Hazards may include:

vehicular traffic and pedestrians

uneven ground, steps, road surfaces

dust and vapours

hazardous or dangerous materials

humidity, air temperature and radiant heat

light including UV

noise

wet and iced roads

oil on road

animals and objects on road

Personal protective equipment may include:

helmet

sunglasses

sun cream

Hazardous or dangerous goods may include:

medical samples or supplies

explosives

acids, alkalines or solvents

Consultative processes may involve:

customers

other employees and supervisors

management

union representatives

industrial relations, Occupational Health and Safety specialists

other professional or technical staff

local government authorities

Factors that can cause traffic delays and diversions may include:

traffic accidents

flooded sections of road

road damage

bridge/tunnel damage

road works

building construction

road closures for special events such as marches, sporting events, etc.

holiday traffic

road closures for utility works such as electricity, water, sewerage, telecommunications, gas, etc.

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information and documentation may include:

state/territory licence requirements relevant to courier motorcyclists

state/territory road rules

workplace instructions and procedures for courier motorcyclists including emergency procedures

motorcycle manufacturers instructions, specifications and recommended riding and servicing procedures including preoperational checks of motorcycle

operations manuals including quality assurance procedures

induction documentation

competency standards and training materials

HAZCHEM codes and dangerous/hazardous goods codes and procedures

supplier and/or client instructions

material safety data sheets

communications technology equipment, oral, aural or signed communications

conditions of service, legislation and industrial agreements

OH&S procedures

Applicable procedures and codes may include:

relevant state/territory roads and traffic authority regulations and licence requirements pertaining to the courier motorcyclists

relevant state/territory road rules

relevant state/territory OH&S legislation

relevant state/territory fatigue management regulations

relevant state/territory environmental protection legislation

applicable dangerous/hazardous goods codes and legislation

This unit contains employability skills.