TLIC3032
Operate and monitor a passenger electric tram


Application

This unit involves the skills and knowledge required to operate and monitor a passenger electric tram in accordance with relevant workplace practices, tramway regulations and codes of practice.

It includes planning and preparing a tram for passenger service, operating a passenger electric tram, operating a revenue collection system, monitoring passenger electric tram performance during service, and communicating effectively with other personnel.

People achieving competence in this unit will need to fulfil the applicable state/territory legislated rail safety requirements and to comply with relevant codes of practice and/or guidelines, as well as relevant state/territory road rules and tramway regulatory requirements.

Work is performed under minimal supervision, generally within a team environment. It involves the application of routine operational principles and procedures when operating and monitoring a passenger electric tram across a variety of operational contexts.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare passenger electric tram for operations

1.1

Driving requirement is identified and confirmed from roster, shift card or other authorised documentation

1.2

Signon/logon procedures at the depot are completed and tram to be driven is correctly identified and located

1.3

Resources are identified and obtained, including documentation

1.4

Hazards are identified, risks are assessed and risk control measures are implemented

1.5

Procedures for reporting incidents and the cancellation and nonoperation of services are identified and followed

2

Operate passenger electric tram

2.1

Tram is operated within specifications and organisational requirements to meet required schedules, routes, timetables and special services

2.2

Onboard equipment is confirmed as being serviceable, and is operated in accordance with specifications and organisational requirements

2.3

Warning devices and gauges are monitored and responded to in accordance with organisational requirements

2.4

Operational restrictions established by the organisation and relevant legislation are observed

2.5

Tram is stopped in designated and approved locations and within limitations, to permit safe embarkation and alighting of all kinds of passengers

2.6

Destination signs are adjusted in accordance with work schedules

2.7

Wheelchair equipment where provided is operated when required in accordance with workplace procedures

3

Respond effectively to external operating factors

3.1

Instructions are verified as required, interpreted and followed, in accordance with relevant regulatory requirements and organisational policies and procedures, to ensure actions taken are appropriate and safe

3.2

Fixed traffic and hand signals and verbal movement commands are interpreted and followed, in accordance with regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe

3.3

Hazardous situations are recognised and appropriate action is taken to minimise risk to personnel and equipment

3.4

Defensive driving practices are employed at all times

4

Operate revenue collection systems

4.1

Startup check is completed in accordance with workplace procedures

4.2

Ticketing system is activated, operated and updated in accordance with workplace procedures

4.3

Ticketing system defects are reported in accordance with workplace procedures

4.4

Ticketing system is closed down, in accordance with authorised organisation procedures

5

Operate and monitor onboard equipment

5.1

Electric tram equipment is monitored and operated to maintain optimum running conditions and to identify faults, defects and deficiencies

5.2

Appropriate action is taken in response to identified faults, defects and deficiencies to ensure safe operation of tram, including communications with operations controller as required

5.3

Faults, defects and deficiencies are assessed to determine risk of damage to equipment or injury to personnel

5.4

Defects are reported and/or recorded

6

Work collaboratively

6.1

Safe operation and monitoring of tram is maintained in collaboration with tram crew, tram controllers and other relevant personnel in accordance with workplace requirements

6.2

Potential or actual conflicts or grievances with tram crew, tram controllers and other relevant personnel when operating a tram, are recognised and resolved in accordance with workplace procedures

6.3

Regular communication is maintained with tram crew, drivers of other passenger electric trams and other relevant personnel when operating a tram, in accordance with workplace procedures and regulatory requirements

6.4

Tram crew, tram controllers, drivers of other passenger electric trams and other relevant personnel are advised of operational problems, delays, safety incidents and emergency situations

6.5

Relevant information provided by tram crew, drivers of other passenger electric trams and other relevant personnel is interpreted and applied to driving activities in accordance with workplace procedures and applicable regulatory requirements

7

Follow all applicable tramway regulatory requirements

7.1

Tramway regulatory requirements applicable to the operation of the tram and the track or road concerned are accessed, clarified as required and interpreted

7.2

Relevant tramway regulatory requirements are applied and followed when operating a tram

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in passenger electric trams and associated equipment and procedures

checking and refilling sand boxes and carrying out sand system testing processes as required on a passenger electric tram

communicating effectively with others

completing relevant documentation

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

implementing contingency plans

interpreting and following instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring devices, braking and drive equipment, ancillary systems and signalling systems

monitoring journey schedule

reading and interpreting relevant instructions, procedures, information and signs

recognising problems that may arise when operating and monitoring a passenger electric tram and taking appropriate action

working collaboratively with others.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable state/territory legislated rail safety requirements, relevant codes of practice and/or guidelines

emergency procedures

passenger electric tram controls, instruments and indicators and their purpose, location and use including controls to start, accelerate, decelerate and stop a passenger electric tram

passenger electric tram operating characteristics, capabilities and limitations

principles of defensive driving

procedures and required protocol for operating electronic communications equipment

procedures for adjusting controls to maximise efficient and safe running

procedures for identifying equipment defects and assessing for appropriate action

procedures for managing safety incidents and hazardous situations that may arise when operating and monitoring a passenger electric tram

procedures for operating and monitoring a passenger electric tram

procedures for operating and monitoring ancillary equipment on the tram

relevant Australian road rules and traffic authority

relevant state/territory road and traffic authority and tramway operating procedures

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

speed and load limits for a tram

track, road and route

typical defects that can occur on a passenger electric tram and related action that should be taken

workplace operational instructions.


Assessment Conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Practical assessment must occur in an appropriate range of situations in the workplace.

A simulator assessment is not suitable for the final assessment of this unit of competency

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in the tram industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.


Sectors

Not applicable.


Competency Field

C – Vehicle Operation