Elements and Performance Criteria

Element

Performance Criteria

1

Identify required documentation

1.1

Relevant documentation is collated and checked to ensure all appropriate information has been entered

1.2

Omissions/discrepancies are noted and reported in accordance with workplace procedures

1.3

Identification codes, manifest codes, details of dangerous goods declarations and pertinent data are entered into record system in accordance with workplace procedures and, where required, statutory requirements

1.4

Relevant clearances for the movement of goods/freight are checked and, where appropriate, actions to rectify deficiencies are followed in accordance with workplace procedures

2

Process documentation

2.1

Files/system are amended including the appending of all relevant data/information

2.2

Tracking/monitoring processes are completed and documentation is forwarded in accordance with workplace procedures and, where required, statutory requirements

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant codes of practice and legislative requirements including Australian Dangerous Goods Code and relevant freight regulations

Relevant OH&S and environmental procedures and regulations

Workplace procedures to be followed in the consolidation of manifests

Operational procedures for document control

Sources of information/documentation needed when consolidating manifests

Customer service policies and procedures

Required skills:

Communicate effectively with others when consolidating manifest documentation

Read and interpret instructions, procedures, information and labels relevant to the consolidation of manifest documentation

Interpret and follow operational instructions and prioritise work

Complete documentation related to the consolidation process

Work collaboratively with others when consolidating manifest documentation

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when consolidating manifest documentation in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may occur when consolidating manifest documentation

Plan own work including predicting consequences and identifying improvements

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Consolidation of manifest documentation may be undertaken in:

the bulk handling, dangerous goods and freight forwarding sectors of the transport and distribution industry

Requirements for work may include:

freight forwarding protocols and procedures

communications equipment

workplace operations

authorities and permits

hours of operation

relevant regulations

Documentation may include:

type, capacity and compatibility of cargo

weigh bridge tickets

loading dockets

orders

invoices

Consultative processes may involve:

other employees and supervisors

agents, suppliers, clients

relevant authorities and institutions

management

OH&S specialists

other professional or technical staff

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Documentation/records may include:

operations manuals, job specifications and procedures and induction documentation

competency standards and training materials

manufacturers/client specifications, instructions

workplace operating procedures and policies

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances

supplier and/or client instructions

relevant Australian standards, criteria and certification requirements

communications technology equipment, oral, aural or signed communications

quality assurance procedures

emergency procedures

Applicable procedures and codes may include:

regulations relevant to the transport of freight

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:

Australian and International Dangerous Goods Codes

Australian Marine Orders and the International Maritime Dangerous Goods Code

IATA Dangerous Goods by Air regulations

Australian and International Explosives Codes

Australian and international standards and certification requirements

relevant state/territory OH&S legislation

relevant state/territory fatigue management regulations

relevant state/territory environmental protection legislation