Apply workplace statistics

This unit involves the skills and knowledge required to apply statistical data in the workplace including identifying situations where statistics are used in the workplace, collecting numerical data, processing and presenting data, and interpreting trends and patterns from numerical data.


The application of workplace statistics is carried out as an integral part of work operations in the context of the workplace concerned.

Work is performed under general guidance on progress and outcomes of work. It involves discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes within organisational policy and procedures. This includes the application of established statistical principle

A range of opportunities may be used to develop the work area and to support the development of work systems and innovative strategies to deal with contingencies and to encourage the achievement of the organisations goals and key performance objectives by the work area and the individuals and teams within it.

The unit generally applies to those with responsibility for resource coordination and allocation and provides leadership of others individually or in teams.


Not applicable.

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Identify situations where statistics are used in the workplace


Types of statistical representations of data are identified


Users of statistical data in the workplace are identified


Statistical data representations are matched for appropriate workplace applications


Collect numerical data


Purpose of data collection is identified


Sources of information are established


Data collection methods are used


Mathematical processes are used to arrange data


Data collected is checked for accuracy


Potential for inaccurate results arising from variables is estimated and described


Process and present data


Data collected is represented in graphs, tables, averages and percentages as required


Spreadsheets and flowcharts are used to present data


Interpret trends and patterns from numerical data


Non-conforming results outside of the predicted outcome are noted and reasons identified


Trends or patterns in data are noted


Possible reasons for trends or patterns are generated


Potential solutions are identified


Appropriate techniques are used to encourage participation of team/group members to interpret and use statistical data


Apply outcomes of statistical analysis to workplace operations


Interpreted data is used to identify possible improvements in work processes and organisation


Appropriate action is initiated to implement identified strategies for the improvement of processes or work organisation in accordance with workplace procedures


Improvements are statistically monitored and evaluated in accordance with workplace procedures

Required Skills


This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant procedures and duty of care requirements

Relevant OH&S responsibilities

Workplace protocols and procedures for applying workplace statistics within work activities

Focus of operation of recording, reporting and statistical analysis systems and resources

Resource availability including the processing capacity of equipment and software systems for statistical analysis of data

Coaching and mentoring approaches to support team members to develop knowledge and skills in statistical collection, collation and analysis

Workplace business policies and plans including procedures for reporting performance

Required skills:

Communicate effectively with others when applying workplace statistics

Read and interpret instructions, procedures, and technical data relevant to the application of workplace statistics

Interpret and follow operational instructions and prioritise work

Complete documentation related to workplace statistics

Work collaboratively with others when applying workplace statistics

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems related to the application of workplace statistics in accordance with workplace procedures

Select and appropriately apply technology, information systems and procedures to workplace tasks

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

The workplace environment may involve twenty-four hour operation and may include:

single and multi-site location

large, medium and/or small companies

Services, products, risks, work systems and requirements may potentially:

vary across different sections of the workplace

Customer and supplier contact and coordination is:

a requirement of these operations

The key requirement of this unit is to:

interpret the data and provide appropriate, timely information on the outcomes of data analysis to appropriate personnel

Workplace applications of statistical data representations may include (examples only):

monitoring work flow

inventory and stock levels

customer surveys

supplier and market analysis

fleet control

Statistics may be generated from

raw data

machine generated information

complex, dedicated computerised facilities

Personnel in work area may include:

other employees and supervisors

customers and suppliers

external authorities and agencies

management and union representatives

industrial relations, Occupational Health and Safety specialists

other professional or technical staff, contractors and maintenance personnel

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documentation may include:

workplace procedures, policies and instructions

guidelines relating to minimising risks to the environment and occupational health and safety requirements

relevant agreements, codes of practice including the national standards for manual handling and the industry safety code

legislation, regulations and related documentation

reports of accidents and incidents within regulatory requirements and enterprise procedures

workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information

quality assurance procedures

Applicable regulations and legislation may include:

relevant regulations, standards and codes of practice

relevant Australian and state/territory OH&S legislation

equal employment legislation and related policies

environmental protection regulations


Not applicable.

Employability Skills

The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.

Licensing Information

Not applicable.