This unit involves the skills and knowledge required to apply local incident response procedures in accordance with relevant regulations and workplace procedures.

It involves applying basic emergency response principles when dealing with incidents within a defined local area. It also includes responding to an incident, carrying out incident response activities and completing follow-up actions.

Work must be carried out in compliance with relevant regulations and emergency workplace procedures concerning action to be taken in an emergency.

Work is performed under minimal supervision.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Respond to incident

1.1

Details of incident are received, assessed and confirmed

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

Immediate response requirements are identified and actioned in accordance with organisational procedures

1.4

Communication is established with network control personnel and instructions are followed in accordance with organisational policies and procedures

2

Perform incident response activities

2.1

Incident response activities are carried out in accordance with organisational policies and procedures

2.2

Assistance is provided in accordance with worker duty of care responsibilities and organisational requirements

2.3

Assistance is provided to relevant authorities in accordance with organisational policy and legislative requirements

2.4

Information is collected and passed on to relevant personnel in accordance with organisational procedures

3

Complete follow-up actions

3.1

Details of incident are collected, recorded and managed in accordance with organisational procedures

3.2

Contribution is made to debrief process and recommendations are prepared and submitted, as required

3.3

Documentation relating to the implementation and coordination of incident responses is completed in accordance with organisational procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying incident response procedures

applying relevant legislation and workplace procedures

carrying out incident response activities

collaborating with others

communicating clearly and effectively with others

completing follow-up actions

completing relevant documentation

interpreting and following operational instructions and prioritising work

operating electronic communications equipment to required protocol

reading and interpreting relevant instructions, procedures and information

responding to an incident.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

emergency management plan

layout of area under control and potential obstacles for responding parties

organisational procedures and policies for responding to incidents, including procedures for responding to and providing practical assistance where required

procedures for contacting emergency services personnel and other relevant stakeholders

relevant legislation, regulations, codes of practice, procedures and guidelines concerning incident response

relevant work health and safety (WHS)/occupational health and safety (OHS) legislation, regulations, codes of practice, procedures and guidelines

risks, hazards and related precautions to control risk

types of incidents that can occur and appropriate action to be taken in each case.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including emergency management plan, workplace procedures, regulations, codes of practice and operation manuals.