TLIF5020
Manage emergencies


Application

This unit involves the skills and knowledge required to manage emergencies as part of work activities undertaken in the transport and logistics industry, in accordance with regulatory requirements, relevant codes of practice and workplace procedures.

It includes identifying and responding to emergency situations, taking required action during an emergency, arranging follow-on support and assistance, and communicating with staff.

Work is performed under some supervision generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and respond to emergency situations

1.1

Emergency and potential emergency situations are promptly identified and assessed, and needs are prioritised in accordance with workplace emergency response plan/procedures

1.2

Emergency situations are handled appropriately

1.3

Incident reports are completed accurately in accordance with regulatory and workplace procedures

2

Take required action during an emergency

2.1

Responsibilities are fulfilled in accordance with the workplace emergency response plan and code/regulatory requirements

2.2

Assistance is provided to other staff in conducting an initial assessment of the emergency scene

2.3

Assistance is provided in controlling the site prior to and following, the arrival of emergency services

2.4

Directions of the controlling emergency authority are followed and all possible assistance is provided in response to those directions

3

Arrange follow-on support and assistance

3.1

Medical assistance and support is arranged as required in accordance with workplace procedures

3.2

First aid is provided pending the arrival of medical assistance within limits of responsibility and competence in accordance with workplace procedures

4

Communicate with staff

4.1

Staff and customers are provided with relevant, appropriate and timely advice on emergency situations and instructions to be followed, on an ongoing basis

4.2

Evacuation procedures for staff/customers are outlined in accordance with workplace procedures

4.3

Customer service and safety needs arising from emergency situations are identified and acted upon in accordance with regulatory and workplace requirements

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist during emergency situations

applying relevant legislation and workplace procedures

communicating effectively with others when managing emergency situations

completing documentation related to managing emergency situations

conducting interviews and taking statements

following emergency response plan and procedures

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with standard operating procedures

operating electronic communications equipment to required protocol

preparing reports and recommendations

reading and interpreting instructions, procedures, information and signs relevant to managing emergency situations

selecting and using relevant computer/communication/office equipment required for managing emergency situations

working collaboratively with others when managing emergency situations

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian codes of practice, regulations and safeworking systems relevant to managing emergencies, including the Australian Dangerous Goods (ADG) Code

data collection and analysis techniques required when managing emergency situations

documentation and reporting requirements for managing emergency situations

operational work systems, equipment, management and site operating systems for managing emergency situations

hazards that may occur in transport and allied industries that can lead to emergency situations, and related hazard control strategies, including:

handling hot food and equipment

sudden and unexpected movement

infectious and contagious diseases

self-closing doors

sharp objects

syringes and drugs

contact with human and biological waste

fire and explosion

collision

derailment of trains

handling, storage and carriage of dangerous goods and other hazardous substances

handling, storage and carriage of explosives

problems that may occur when managing emergencies and appropriate action that can be taken to resolve these problems

relevant state/territory rail safety legislation, from each applicable state/territory together with any codes of practice, rail industry standards and/or guidelines

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines

workplace procedures and policies for managing emergency situations, including the elements of an emergency response plan and first aid procedures where applicable.


Assessment Conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.


Sectors

Not applicable.


Competency Field

F ‒ Safety Management