Elements and Performance Criteria

Element

Performance Criteria

1

Identify and establish document purpose and information sources

1.1

Purpose of task is identified and appropriate document template(s) accessed

1.2

Manual and computerised sources of data are accessed in accordance with the requirements of the task

1.3

Existing files and data required to be updated are identified

1.4

Stored data regarding applicable regulations, client instructions, protocols and procedures are selected and combined correctly for the task

2

Compile data files

2.1

Files are created/updated according to required format and layout

2.2

Data are accurately entered following regulatory and workplace requirements and are consistent with required purpose

2.3

All relevant sections of the documentation are checked for accuracy and completeness

2.4

Discrepancies in documentation are identified and action undertaken in accordance with workplace procedures

2.5

Files created or updated are saved and stored in accordance with workplace and regulatory requirements

3

Transmit documentation

3.1

Document destination(s) are correctly identified and selected

3.2

Destinations are checked for readiness to receive transmission

3.3

Security arrangements for data exchange are undertaken in accordance with workplace procedures

3.4

Documents are transmitted ensuring componentry is used according to workplace procedures and that all information is correctly downloaded

3.5

Action is undertaken within scope of authority to rectify transmission faults

3.6

Print out of documents are made and filed/stored/forwarded in accordance with workplace procedures

4

Receive documentation

4.1

Infotechnology devices are checked for readiness to receive downloaded documentation

4.2

Received documentation is printed and/or checked for accuracy and legibility

4.3

Action is undertaken within scope of authority to rectify transmission faults

4.4

Print-out of documents is made and filed/stored/forwarded in accordance with workplace procedures

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant agreements, codes of practice or other legislative requirements including local and international freight regulations

Relevant OH&S procedures and guidelines concerning the use of computer equipment in the workplace

OH&S risks and hazards when using computer equipment for work tasks, and ways of controlling the risks/hazards

Workplace procedures for the transfer and storage of electronic data and the use of related computer equipment and application software

Equipment applications, capacities, configurations, safety hazards and control mechanisms

Typical problems that can occur when performing electronic data interchange (EDI) to transmit shipping documentation and related action that can be taken to prevent or solve them

Housekeeping standards and procedures required in the workplace

Workplace or site layout

Required skills:

Communicate effectively with others when performing electronic data interchange (EDI) to transmit shipping documentation

Read and interpret instructions, procedures, information and manuals relevant to the use of electronic data interchange (EDI) to transmit shipping documentation

Interpret and follow operational instructions and prioritise work

Complete documentation related to work activities

Use electronic data interchange (EDI) to transmit shipping documentation to required protocol

Work collaboratively with when performing electronic data interchange (EDI) to transmit shipping documentation

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur when performing electronic data interchange (EDI) to transmit shipping documentation in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Identify and use computer equipment, software, processes and procedures relevant to the context of the job

Adapt to differences in EDI equipment in accordance with standard operating procedures

Maintain eye-hand coordination

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

The operations may be conducted:

in a range of work environments

by day or night

in a range of typical weather conditions

Customers may be:

internal or external

Work environment may include movement of:

equipment

goods

materials

vehicular traffic

The electronic transfer medium may include:

email,

bulletin boards

computer faxes

Security procedures may include:

encryption of data

controlled access

regulated transmission times

Transfer of data may include:

interfaces between agents

authorities

brokers

clients

outposts

Requirements for work may include:

data protocols and procedures

communications equipment

security clearances

incident/accident breakdown procedures

authorities and permits

hours of operations

relevant regulations

Consultative processes may involve:

other employees and supervisors

international and domestic agents, suppliers, potential customers and existing clients

relevant authorities and institutions

management

OH&S specialists,

other maintenance, professional or technical staff

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

radio

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

workplace procedures and policies for the use of computer equipment and software required for electronic data interchange (EDI)

manufacturers instructions concerning the use required computing equipment and software

goods identification numbers and codes

manifests, bar codes, goods and container identification/serial numbers

supplier and/or client instructions

material safety data sheets

relevant codes of practice

relevant legislation, regulations and related documentation

award, enterprise bargaining agreement, other industrial arrangements

relevant standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

local and international freight regulations

relevant Australian standards and certification requirements

relevant state/territory OH&S legislation

relevant state/territory environmental protection legislation

workplace relations regulations

workers compensation regulations

Dangerous Goods Code and regulations