This unit involves the skills and knowledge required to complete workplace induction procedures when commencing work in the transport and logistics industry, in accordance with regulatory requirements, and operational policies and procedures.

The unit enables a driver to enter and participate in typical workplace activities. It includes identifying major areas of the industry in terms of functions, organisational structures and occupations; applying legislation, regulations and codes of practice; and identifying key industrial relations elements.

This unit applies to all employees wishing to enter the transport and logistics industry; however it is predominantly aimed at taxi to multi-combination drivers. It can also be used within the warehousing and logistics sectors of the industry.

Work is performed with limited or no supervision, and with full accountability and responsibility for self and others in achieving the prescribed outcomes.

This unit meets part of the certification requirements for obtaining taxi driver accreditation. As requirements may vary between states and territories, people seeking taxi accreditation should contact their state/territory taxi regulator.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify major organisational areas of the transport industry

1.1

Organisational structure of the industry and the structural relationship between occupations, functions and classification grouping is outlined

1.2

Equipment and technology used in the workplace, and their features and functions are identified

2

Apply legislation, regulations and codes of practice governing the transport industry

2.1

Individual driver responsibilities under current legislation are identified and acted on in the conduct of duties

2.2

Individual responsibilities under workplace policies and procedures are identified and acted on in the conduct of duties

2.3

Individual responsibilities under licence conditions applicable to the operation of vehicles, and conditions attached to vehicle drivers, are identified and acted on in the conduct of duties

3

Identify key elements of industrial relations environment in which the driver works

3.1

Key elements of industrial relations environment in which the driver works are identified

3.2

Rights and responsibilities of drivers under contracts are identified

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant guidelines for using equipment as it applies to the driver job role

applying relevant legislation as it applies to driver job role

explaining contract arrangements for different job roles

explaining workplace policies and procedures, regulations, products and services relating to the driver job role

identifying and correctly using equipment, processes and procedures

reading and interpreting instructions, procedures, information and signs relevant to the driver job role.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

customer service standards and procedures

depot/company locations

emergency procedures

key elements of industrial relations relevant to the transport industry

personal protective equipment and instructions for its use

relevant legislation for driving role

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

requirements of customers with specific needs

routine workplace documentation and record keeping procedures and requirements

sources of information and documentation for the transport industry

workplace hazards and related hazard minimisation procedures

workplace procedures, codes of practice, standards and duty of care requirements as they apply to the transport industry

workplace products and services, and their features

workplace structures including roles and responsibilities.

workplace structures, roles and responsibilities of authority system and contacts

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.