Work may be undertaken in various contexts within the transport and logistics industry.

Individuals must demonstrate the ability to work independently or as part of a team under direct and/or indirect supervision, use discretion and judgment, and take responsibility for the quality of their outputs. All activities are carried out in accordance with relevant organisational policy and procedures.

ELEMENT

PERFORMANCE CRITERIA

1Determine transport mode requirements for freight

1.1 Transport modes and their features are investigated

1.2 The infrastructure required to support transport modes is determined

1.3 Impact of current and emerging technologies relevant to transport modes is evaluated

1.4 Regulatory requirements that may impact on the operation of the transport services are identified

2Determine the operational environment of the business

2.1 Major forms and purposes of warehousing and distribution systems are identified

2.2 Links and relationships between transportation systems and distribution and warehousing systems are evaluated

2.3 Regulatory requirements that may impact on the operation of the warehouse are identified

2.4 Factors that impact on the growth areas for the sector are identified

2.5 Future challenges and projections for the business are researched

3Determine external services required by the business

3.1 The range of services offered by service providers connected to the business is confirmed

3.2 Relevant regulatory requirements that may impact on the operation of the service providers are identified

3.3 The importance of service providers and their impact on the supplier, operation of the business and its customers is evaluated

4Review role and responsibilities

4.1 The organisational structure and own role in the organisation are identified

4.2 Area of responsibility is established according to own job role and standard operating procedures

4.3 Own performance standards are determined according to job role and standard operating procedures

4.4 Work processes are adapted to meet unplanned occurrences according to standard operating procedures

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of national and state or territory legislation, regulatory requirements, and codes of practice/or guidelines as they relate to the level and type of transport and logistics industry operations within own areas of responsibility

Relevant OH&S and environmental procedures and guidelines

Organisational policies and procedures, including those pertaining own area of responsibility and performance standards

Local and national trends in the transport and logistics industry, including focus on emerging industry practices and needs

Current and emerging issues impacting on the transport and logistics industry, including infrastructure needs, technological changes, and future challenges

Required skills:

Communicate effectively with others when working in the transport and logistics industry

Read and interpret relevant work requirements, policies, procedures and other information relevant to working in the transport and logistics industry

Complete documentation related to transport and logistics industry operations

Work collaboratively with others, and adapt appropriately to cultural differences in the workplace

Promptly report and/or rectify any identified problems that may occur when working in the transport and logistics industry in accordance with applicable regulatory requirements and workplace procedures

Identify and anticipate operational problems, hazards and risks, and take appropriate action

Modify activities dependent on differing workplace contingencies, situations and environments

Monitor work activities in terms of planned schedule

Interpret and apply relevant regulations and instructions

Adapt own competence in response to any changes in activities, and legislative and organisational requirements when working in the transport and logistics industry

Identify and correctly use equipment required when working in the transport and logistics industry

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit

Context of and specific resources for assessment

Competency should be demonstrated on at least one occasion covering the scope of the unit of competence

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Transport modes may include:

road

rail

air

sea

Current and emerging technologies may include:

global tracking systems

on-board computers

speed limiting technology

communication systems

Warehouse Management System

Enterprise Resource Planning

Electronic Data Interchange

Distribution and warehousing systems may include:

facility layout and support systems

inventory systems

layout techniques - process/flow charts, flow diagrams

work design, cost efficiencies

storage, location, despatch, transportation

productive/non-productive facilities

product/process layouts

coding systems, including bar codes

human/machine systems

technology, robotics, computers

OH&S considerations/impact

supply and demand

Applicable legislation and regulations may include:

licensing

OH&S

environmental sustainability

transport configuration

load limitations

signage

permits/documentation

time/day constraints

Future challenges may include:

ageing workforce

retraining

globalisation/trade agreements

environmental impacts

climate change

technical

fuel costs/availability

client demands and expectations

quality assurance

infrastructure

Service providers may include:

logistic service provider

information technology

cleaning

recruitment/HR functions

pallets and unit loading devices

shipping

transport

security

legal

Standard operating procedures may include:

punctuality

personal presentation

communication protocols

reporting procedures

standard operating procedres (SOPs)

key performance indicators (KPIs)

safe work procedures

Unplanned occurrences may include:

staff shortages

equipment failure

climatic impacts

changes in supply and demand

This unit contains employability skills.