ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan efficient logistics operations

1.1

Relevant Australian and international regulations, codes and workplace policies for logistics operations are identified

1.2

Specifications and/or requirements for task outcomes are obtained, interpreted, clarified as required and applied to the development of a work plan

1.3

Preliminary schedules are matched against operational capacity and capability of available transport systems, equipment and staff

1.4

Strategies to address identified deficiencies in operational capability and availability are undertaken in accordance with workplace procedures

2

Develop contingency management strategy

2.1

Sequence of required activities is identified in accordance with company requirements

2.2

Typical problems that may arise with logistics operations are identified and strategies for dealing with them are determined

2.3

Contingency management strategies for identified issues/incidents are established and evaluated including reference to previous scenarios of similar nature

3

Produce operation schedules for logistics

3.1

Resources are arranged in association with relevant Australian and overseas personnel to meet the operational schedules, policy and procedures

3.2

Australian and international regulatory requirements, codes of practice and workplace procedures are identified and accounted for in operational schedule

3.3

Records are stored in accordance with workplace procedures

4

Monitor and coordinate systems for logistics operations

4.1

Outcomes are checked and compared with planned objectives, task instructions and specifications to ensure all requirements are met

4.2

Non-compliance with quality standards, planned processes or regulatory requirements is identified and appropriate action is initiated to report and rectify identified problems

4.3

Customer concerns and suggestions for service improvements are acted on in accordance with workplace procedures

4.4

Changes in Australian and international regulations and codes of practice relevant to export logistics are monitored, identified and appropriate action is initiated to ensure ongoing compliance of export logistics processes and systems

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

completing relevant documentation

developing and documenting contingency plans as part of the planning process

identifying and solving problems

leading others

modifying activities depending on operational contingencies, risk situations and environments

planning and organising logistics operations

reading, interpreting and following local and international transport schedules, regulatory requirements, customer instructions, and workplace procedures and manuals

selecting and applying appropriate technology, information and communications systems and procedures

working collaboratively with others.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and international regulatory, permit and licence requirements relevant to logistics

broad principles of supply chain management

business policies and plans including procedures for outsourcing components of operations and engaging additional resources

coaching and mentoring approaches to support team members to share knowledge and skills

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

relevant sections of national and state/territory regulatory requirements and codes of practice as they relate to the level and type of logistics operations undertaken by the enterprise

workplace policies including issue resolution and grievance procedures.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.