This unit involves the skills and knowledge required to provide specialist advice related to configuration management in accordance with relevant organisational policy and procedures.

It includes identifying issues, providing advice, formulating options and selecting preferred option/s to address identified issues.

This unit of competency specifically addresses advice relevant to configuration management activity; it is not intended to cover technical advice provided in a broader context of the organisational endeavour or a professional discipline.

This unit was developed for configuration management specialists working within materiel logistics but is applicable to individuals in broader logistics roles.

Typically these individuals work independently or as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their outputs.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and analyse issue/s

1.1

Circumstances that require providing advice relating to configuration management are observed, received and clarified

1.2

Issue/s are identified and confirmed, as required, through consultation with relevant personnel

1.3

Circumstances are analysed and issue/s are interpreted and clearly defined

1.4

Research related to issue/s is conducted and advice of relevant personnel is sought to clarify unclear findings

2

Formulate options for configuration management advice

2.1

Options related to providing advice are identified and evaluated

2.2

Options are prioritised and preferred option/s is chosen

3

Provide specialist configuration management advice

3.1

Advice is formulated and discussed with stakeholders

3.2

Stakeholder requirements are negotiated, documented and incorporated in proposed advice

3.3

Concluding advice is provided in accordance with ethical and practical guidelines and in specified resource constraints

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

approaching negotiations with a clear understanding of key issues and persuasively negotiating to ensure configuration management considerations are addressed

communicating configuration management information clearly

displaying an insight into how industry operates and drivers that influence industry dealings

displaying resilience by continuing to move forward despite criticism or setbacks

focusing on clearly communicating configuration management advice, presenting information confidently and selecting appropriate medium for communication to a range of audiences

identifying, reviewing and analysing information that may impact on configuration management program, or may be impacted by configuration management program, including environmental and sustainability issues

liaising with stakeholders to harness information and opportunities that may impact on configuration management program

preparing and presenting reports that may be complex, to inform and/or to succinctly present an argument to enable results to be achieved

using appropriate information technology and software.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

analysis process

configuration management

duty of care

information sources

level of written communication required to prepare letters and reports

organisational guidelines and standards

organisational policy and procedures

own role in relation to wider organisational or project context

product knowledge related to systems and/or equipment in service in the organisation

professional codes of practice

research techniques

technical regulatory framework

verbal communication techniques.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

computer and relevant software

legislation, guidelines, procedures and protocols relating to configuration management

specialist configuration management plans.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.