Application
This unit was developed for configuration management specialists working within materiel logistics but is applicable to any individual in this field of work. Typically these individuals must demonstrate the ability to work independently or as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their outputs. All activities are carried out in accordance with relevant organisational policy and procedures. |
Prerequisites
Not Applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1Identify and analyse issue/s | 1.1 Circumstances that require the provision of advice relating to configuration management are observed, received and clarified 1.2 Issue/s are identified and confirmed, if necessary, through consultation with relevant personnel 1.3 Circumstances are analysed and issue/s are interpreted and clearly defined 1.4 Research related to issue/s is conducted and advice of relevant personnel is sought to clarify findings that are unclear |
2Formulate options for configuration management advice | 2.1 Options related to the provision of advice are identified and evaluated 2.2 Options are prioritised and the preferred option/s is chosen |
3Provide specialist configuration management advice | 3.1 Advice is formulated and discussed with stakeholders 3.2 Stakeholder requirements are negotiated, documented and incorporated within proposed advice 3.3 Concluding advice is provided in accordance with ethical and practical guidelines and within specified resource constraints |
Required Skills
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge: |
Analysis process |
Duty of care |
Information sources |
Organisational guidelines and standards |
Organisational policy and procedures |
Product knowledge related to systems and/or equipment in service in the organisation |
Professional codes of practice |
Research techniques |
Specialist knowledge in configuration management |
Technical regulatory framework |
Verbal communication techniques |
Written communication to a level required in the preparation of letters and reports |
Required skills: |
Approach negotiations with a clear understanding of key issues and persuasively negotiate to ensure that configuration management considerations are addressed |
Display an insight into how industry operates and the drivers that influence their dealings |
Display resilience by continuing to move forward despite criticism or setbacks |
Focus on clear communication of configuration management advice, present information confidently and select the appropriate medium for communication to a range of audiences |
Identify, review and analyse information that may impact on the configuration management program, or may be impacted by the configuration management program, including environmental, sustainability issues |
Liaise with stakeholders to harness information and opportunities that may impact on the configuration management program |
Prepare and present reports that may be complex, to inform and/or to succinctly present an argument to enable results to be achieved |
Use appropriate information technology and software |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Assessment must confirm the ability to: demonstrate clear communication of configuration management information demonstrate understanding of personal role in relation to wider organisational or project context Competency should be demonstrated over time and should be observed in a range of actual or simulated work contexts |
Context of and specific resources for assessment | Competency should be assessed in the workplace or in a simulated workplace environment Access is required to: computer and relevant software legislation, guidelines, procedures and protocols relating to configuration management plans workplace documentation |
Method of assessment | Assessment of this unit must be undertaken by a registered training organisation Where possible, assessment should be supported by questions to assess required knowledge. Questioning techniques should suit the language and literacy levels of the candidate Assessment methods should reflect workplace demands such as literacy and the needs of particular groups Assessment methods suitable for valid and reliable assessment of this unit of competency may include a combination of methods such as: authenticated evidence from the workplace and/or training programs case studies demonstration feedback from supervisors and peers regarding the candidate's ability observation portfolios projects questioning reviews or reports prepared by the candidate scenarios simulation or role plays |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. | |
Advice may be: | ad hoc by request formal or informal verbal or written and may include advice relating to: acquisitions disposal environmental, sustainability issues in-service support inspections policy implementation staff processes technical manual development trials and interoperability transitional planning transport |
Ethical and practical guidelines must: | comply with professional codes of practice (as applicable) |
Resources may include: | financial information technology applications and tools infrastructure personnel time |
Sectors
Not Applicable
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor