This unit involves the skills and knowledge required to administer computer networks.

It includes working safely; planning server installations and upgrades; planning for infrastructure services roles; determining and maintaining user and group permissions, delegated administration, network security and shared resource management; monitoring and maintaining servers for performance evaluation and optimisation, terminal server infrastructure and application deployment; planning for business continuity and high availability; and documenting all administration activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to install, upgrade and maintain network operations

1.1

Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for a given work area are identified, obtained and applied

1.2

Scope of the network is determined from network specifications and in consultation with relevant person/s

1.3

Activities are planned in accordance with workplace procedures for timelines and in consultation with others involved

1.4

Network operating system versions and updates required to maintain the network are obtained in accordance with workplace procedures and network requirements

2

Administer network operations and document activities

2.1

Server operating systems are installed, upgraded and configured in accordance with developer instructions and network requirements

2.2

Devices and drivers, desktop environment, network protocols, and services and system security are implemented in accordance with requirements

2.3

Access to resources is configured within the limitations specified for each user

2.4

Network malfunctions are identified and rectified using logical techniques and knowledge of devices and driver storage network protocols, connections and services and system security configuration processes

2.5

Network performance and reliability is monitored and optimised in accordance with established procedures

2.6

Methods for dealing with unexpected situations are selected on the basis of safety and specified work outcomes

2.7

Network administration is carried out efficiently without waste of materials and energy or damage to apparatus, the surrounding environment or other services

2.8

Written justification is produced for network maintenance and upgrade and appropriate person/s notified in accordance with established procedures

2.9

Network administration and documentation are maintained in accordance with established procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least two separate occasions and include:

applying relevant work health and safety /occupational health and safety (WHS/OHS) requirements, including using risk control measures

carrying out network administration without waste of materials and energy or damage to apparatus, the surrounding environment or other services

dealing with unplanned events

determining network requirements and operating system versions and updates

documenting network administration activities

identifying and rectifying network malfunctions

implementing devices and drivers, desktop environment, network protocols, services and system security

installing, upgrading and maintaining network operations

installing, upgrading and configuring server operating system in accordance with network requirements

monitoring and maintaining server performance evaluation and optimisation, and monitoring and maintaining security and policies

obtaining network operating system versions and updates required to maintain the network

preparing to install, upgrade and maintain network operations

optimising network performance, including implementing a patch management strategy, monitoring servers for performance evaluation and optimisation, removing redundant components and maintaining storage capacity, and monitoring and maintaining security and policies

installing and configuring domain name system (DNS) servers, creating and configuring DNS zones and records

installing and configuring dynamic host configuration protocol (DHCP) and managing and maintaining DHCP

implementing network connectivity solutions, implementing network address translation (NAT), configuring routing and implementing virtual private network (VPN)

implementing network policy server; configuring a RADIUS server, including RADIUS proxy; and configuring RADIUS clients

implementing IPv4 and IPv6 addressing

implementing high performance network solutions.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

application and data provisioning

business continuity and high availability

network operating system versions and updates

new deployment, complete version upgrade, incremental updates, and security and bug patches

problem-solving techniques

relevant devices and drivers, desktop environment, network protocols, services and system security

relevant industry standards

relevant manufacturer specifications and installation instructions

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

server deployment

server management.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in suitable workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated suitable workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, facilities and equipment currently used in industry

resources that reflect current industry practices in relation to administering user networks

applicable documentation, including workplace procedures, equipment specifications, regulations, codes of practice and operation manuals.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Electrotechnology

Computer Systems