This unit involves the skills and knowledge required to develop computer network services.

It includes applying safe working practices, planning network services, installing and configuring network infrastructure components update services, monitoring performance and documenting development activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to develop network services

1.1

Work health and safety (WHS)/occupational health and safety (OHS) processes and workplace procedures for a given work area are identified, obtained and applied

1.2

WHS/OHS risk control measures and workplace procedures are followed in preparation for the work

1.3

Scope of network services for development is determined from network performance specifications and in consultation with relevant person/s

1.4

Activities are planned in accordance with workplace procedures for timelines and in consultation with others involved

1.5

Development tools and software are selected based on specified requirements and performance standards

1.6

Strategies are implemented to ensure network development is carried out efficiently

2

Install, configure and manage network services

2.1

WHS/OHS risk control measures and workplace procedures for carrying out the work are followed

2.2

Complexities of network infrastructure are applied to developing network services

2.3

Network infrastructure components in use and installed are configured and variants specified for the network in accordance with relevant industry standards

2.4

Management components of network services are configured and requirements specified for the network are in accordance with relevant industry standards

2.5

Security components of network services are created and requirements specified for the network are in accordance with relevant industry standards

2.6

Network malfunctions are identified and rectified using techniques in accordance with relevant industry standards

2.7

Network is monitored and solutions developed to optimise network performance and reliability in accordance with workplace procedures

2.8

Approaches to issues/problems are analysed to provide effective solutions

2.9

Quality of work is monitored in accordance with workplace procedures and relevant industry standards

3

Report network administration activities

3.1

Written justification is produced for network services development activities and relevant person/s notified in accordance with workplace procedures

3.2

Network service development records are maintained in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least two separate occasions and include:

analysing approaches to issues/problems to provide effective solutions

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including

using risk control measures

configuring management components of network services

consulting with relevant person/s and planning activities to meet scheduled timelines

creating security components of network services

determining the scope of network services for development

developing solutions to optimise network performance

documenting justification and network services development activities

identifying and rectifying network malfunctions

implementing strategies to ensure network development is carried out effectively

installing and configuring network infrastructure components

monitoring quality of work

preparing to develop network services

selecting development tools and software based on specified requirements and performance standards.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

remote access

file and print services

configure routing and firewalls

domain name service (DNS) encompassing

dynamic host configuration protocol (DHCP)

internet protocol (IP) version 4 (IPv4) and IP version 6 (IPv6) addresses

monitoring and maintaining of network services

problem-solving techniques

relevant components, development tools and software

relevant industry standards

relevant job safety assessments or risk mitigation processes

relevant manufacturer specifications and installation instructions

relevant network services and infrastructure

relevant rectifying malfunctions techniques

relevant WHS/OHS legislated requirements

relevant workplace documentation, including

network service development records

relevant workplace instructions, quality, policies and procedures.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in suitable workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated suitable workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, facilities and equipment currently used in industry

resources that reflect current industry practices in relation to developing network services

applicable documentation, including workplace procedures, equipment specifications, regulations, codes of practice and operation manuals.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Electrotechnology

Computer Systems