UEECS0022
Install and configure a client computer operating system and software


Application

This unit involves the skills and knowledge required to install and configure a client computer operating system and software.

It includes working safely, installing and testing the operating system and application software, testing functionality, rectifying operating anomalies, following work instructions and completing documentation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to install and configure a computer operating system and software

1.1

Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for a given work area are identified, obtained and applied

1.2

Scope of work is determined from documentation and/or discussions with work supervisor

1.3

Operating system and application software versions required for the installation are obtained in accordance with workplace procedures and job requirements

2

Upgrade computer and peripheral software

2.1

Operating system, application and network software components are installed in accordance with installation instructions and relevant industry standards

2.2

Operating system, software applications and network device drivers are tested in preparation for return to service/customer in accordance with workplace procedures

2.3

Operating system network and software malfunctions are identified using logical techniques in accordance with operating system configuration and workplace procedures

2.4

Malfunctions are rectified using relevant software in accordance with workplace procedures and relevant industry standards

2.5

Methods for dealing with unplanned situations are in accordance with WHS/OHS and workplace procedures

2.6

Installation and configuration are carried out efficiently without waste of materials and energy or damage to apparatus, the surrounding environment or relevant services

3

Complete and report upgrading and maintenance activities

3.1

Work area is cleaned and made safe in accordance with workplace procedures

3.2

Operating system network and software installation is documented in accordance with workplace procedures and relevant person/s notified

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying relevant work health and safety (WHS)/occupational health and safety (WHS/OHS) requirements, including the use of risk control measures

carrying out installation and configuration without waste of materials and energy or damage to apparatus, the surrounding environment or relevant services

completing and reporting upgrading and maintenance activities

dealing with unplanned situation

documenting installation activities

identifying and rectifying operating systems and application malfunctions

installing and configuring operating system

installing and configuring software for an application

installing operating system, application and network software

obtaining relevant operating and software versions

preparing to install and configure a computer operating system and software

testing operating system, software applications and network device drivers

upgrading computer and software.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

file structure and management

function, components and concepts

operating system components and structure

operating systems available

operating systems malfunctions and solutions

problem-solving techniques

relevant job safety assessments or risk mitigation processes

relevant manufacturer specifications and operating instructions

relevant materials, energy, surrounding environment and relevant services

relevant operating system, application and network software

relevant software

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace instructions, policies and procedures

system installation and configuration

system tools.


Assessment Conditions

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in suitable workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated suitable workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, facilities and equipment used in industry

resources that reflect current industry practices in relation to installing and configuring a computer operating system and software

applicable documentation, including workplace procedures, equipment specifications, regulations, codes of practice and operation manuals.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Installing and configuring operating system, including device drivers and network software, must include at least one of the following:

software application for a client computing device


Sectors

Electrotechnology


Competency Field

Computer Systems