UEPOPS202A
Apply Quality Systems to Work

1) This unit deals with the skills and knowledge required to apply the desired standards to work as specified within the quality system.

Application

3)

This unit is intended to augment formally acquired competencies. It is suitable for employment-based programs under an approved contract of training.

License to practise

3.1)

The skills and knowledge described in this unit do not require a licence to practise in the workplace. However, practice in this unit is subject to regulations directly related to Occupational Health and Safety and where applicable contracts of training such as apprenticeships and the like.


Prerequisites

Prerequisite Unit(s)

2)

Competencies

2.1)

There are no prerequisite units.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Plan and prepare for quality systems

1.1

Appropriate quality systems/procedures are identified from enterprise and/or site quality systems requirements

1.2

Performance objectives are identified and agreed with the team leader in accordance with work plan

1.3

Work plan is structured to ensure quality standards are achieved in accordance with site requirements

1.4

Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training

2

Apply quality systems and practices

2.1

Quality assurance systems and practices are implemented by the individual in accordance with manufacturer's/site requirements

2.2

Work is monitored against agreed standards, sustainable energy principles and clarified with appropriate personnel in accordance with site requirements

2.3

Allocated jobs or tasks are completed in accordance with team/enterprise quality requirements

3

Initiate changes to quality systems

3.1

Improvements and changes to quality procedures are identified by analysis of systems outcomes in accordance with site requirements

3.2

Extent and nature of proposed changes to quality procedures are identified following investigation of enterprise/technical requirements in accordance with site requirements

3.3

Proposed changes are negotiated and agreed with appropriate parties in accordance with site requirements

Required Skills

6) This describes the essential skills and knowledge and their level, required for this unit.

Evidence shall show that knowledge has been acquired of the application quality systems to work.

The extent of the Essential Knowledge and Associated Skills required follows:

Evidence shall show that knowledge has been acquired for safe working practices of:

Australian and/or International standards related to quality

Quality management theory

Divisional and team quality systems and procedures including: responsibilities and prerogatives

documentation system including quality manual and quality plan, quality records processes, performance and achievement audits

Elementary quality systems design processes

Communication procedures

principles of sustainable energy practice

Specific skills needed to achieve the Performance Criteria:

Access, interpret and apply enterprise quality systems procedures and practices

Read manuals

Apply Occupational Health and Safety

Monitor outcomes

Compile documentation

Keep records

Suggest alternative/improvements to existing systems and procedures

Communicate effectively

Apply data analysis techniques and tools

Evidence Required

8) This provides essential advice for assessment of the competency standard unit and must be read in conjunction with the Performance Criteria and the Range Statement of the competency standard unit and the Training Package Assessment Guidelines.

The Evidence Guide forms an integral part of this competency standard unit and shall be used in conjunction with all components parts of this unit and, performed in accordance with the Assessment Guidelines of this Training Package.

Overview of Assessment

8.1)

Longitudinal competency development approaches to assessment, such as Profiling, require data to be reliably gathered in a form that can be consistently interpreted over time. This approach is best utilised in Apprenticeship programs and reduces assessment intervention. It is the Industry's preferred model for apprenticeships. However, where summative (or final) assessment is used it is to include the application of the competency in the normal work environment or, at a minimum, the application of the competency in a realistically simulated work environment. It is recognised that, in some circumstances, assessment in part or full can occur outside the workplace. However, it must be in accord with Industry and, Regulatory policy in this regard.

Methods chosen for a particular assessment will be influenced by various factors. These include the extent of the assessment, the most effective locations for the assessment activities to take place, access to physical resources, additional safety measures that may be required and the critical nature of the competencies being assessed.

The critical safety nature of working with electricity, electrical equipment, gas or any other hazardous substance/material carries risk in deeming a person competent. Hence, sources of evidence need to be 'rich' in nature so as to minimise error in judgment.

Activities associated with normal every day work have a bearing on the decision as to how much and how detailed the data gathered will contribute to its 'richness'. Some skills are more critical to safety and operational requirements while the same skills may be more or less frequently practised. These points are raised for the assessors to consider when choosing an assessment method and developing assessment instruments. Sample assessment instruments are included for Assessors in the Assessment Guidelines of this Training Package.

Critical aspects of evidence required to demonstrate competency in this unit

8.2)

Before the critical aspects of evidence are considered all prerequisites shall be met.

Evidence for competence in this unit shall be considered holistically. Each Element and associated Performance Criteria shall be demonstrated on at least two occasions in accordance with the "Assessment Guidelines - UEP06". Evidence shall also comprise:

A representative body of Performance Criteria demonstrated within the timeframes typically expected of the discipline, work function and industrial environment. In particular this shall incorporate evidence that shows a candidate is able to:

Implement Occupational Health and Safety workplace procedures and practices including the use of risk control measures as specified in the Performance Criteria and Range Statement

Apply sustainable energy principles and practices as specified in the Performance Criteria and Range Statement

Demonstrate an understanding of the Essential Knowledge and Associated Skills as described in 6) Essential Knowledge and Associated Skills of this unit

Demonstrate an appropriate level of skills enabling employment

Conduct work observing the relevant Anti Discrimination legislation, regulations, polices and workplace procedures

Demonstrated performance across a representative range of contexts from the prescribed items below:

Occupational, health and safety legislation; Statutory legislation; Enterprise/site safety procedures; Enterprise/site emergency procedures

Australian and/or international standards related to quality systems

The application of quality systems

Identifying procedural change requirements

Dealing with an unplanned event by drawing on Essential Knowledge and Skills to provide appropriate solutions incorporated in the holistic assessment with the above listed items.

Context of and specific resources for assessment

8.3)

This unit should be assessed as it relates to normal work practice using procedures, information and resources typical of a workplace. This should include:

OHS policy and work procedures and instructions.

Suitable work environment, facilities, equipment and materials to undertake actual work as prescribed by this competency standard unit.

Competency Standards should be assessed in the workplace or simulated workplace and under the normal range of workplace conditions.

Assessment of this unit will be supported with documentary evidence, by means of endorsement stating type and application of work.

In addition to the resources listed above in Context of assessment', evidence should show competency working in confined spaces. with different types of plant and equipment as well as different structural/construction types and method and in a variety of environments.

Method of assessment

8.4)

This unit shall be assessed by methods given in Volume 1, Part 3 Assessment Guidelines.

Note:
Competent performance with inherent safe working practices is expected in the Industry to which this competency standard unit applies. This requires that the specified Essential Knowledge and Associated Skills are assessed in a structured environment which is primarily intended for learning/assessment and incorporates all necessary equipment and facilities for learners to develop and demonstrate the Essential Knowledge and Skills described in this unit.

Concurrent assessment and relationship with other units

8.5)

There are no recommended concurrent assessments with this unit, however in some cases efficiencies may be gained in terms of learning and assessment effort being concurrently managed with allied competency standard units where listed.

Nil

Key competencies

8.6)

Evidence that particular key competencies have been achieved within this competency standard unit is in the context of the following Performance Criteria of evidence. See Volume 2, Part 4 for an explanation of Key competencies and levels of this Training Package.

Key competencies

Example of Application

Performance Level

How are ideas and information communicated within this competency?

Refer to the following example of application:

1

Sharing information orally or in writing in simple English to confirm work requirements. Discussion may take place with supervisors or others in the work group.

How can information be collected, analysed and organised?

Refer to the following example of application:

1

Accessing information required for operating the plant / equipment, including operating procedures and work instructions.

How are activities planned and organised?

Refer to the following example of application:

1

Planning the required activity, to include co-ordination and use of equipment, materials and tools to avoid backtracking and rework.

How is team work used within this competency?

Refer to the following example of application:

1

Teamwork may be applied in communicating the methods and procedures for the operation of the plant and equipment.

How are mathematical ideas and techniques used?

Refer to the following example of application:

1

Calculation of time to complete tasks, estimation of distances, levels, loads and material requirements.

How are problem solving skills applied?

Refer to the following example of application:

1

Follow established operational procedures.

How is use of technology applied?

Refer to the following example of application:

1

Access, communicate, measure and record information with regard to operations and performance of plant and equipment.

Skills Enabling Employment

8.7)

Evidence that competency in this unit incorporates skills enabling employment is in the context of the following performance. See Volume 2, Part 5 for definitions and an explanation of skills enabling employment.

Skills for Employment

Example of Application

1

Developing and using skills within a real workplace

Refer to the following example of application:

Completion of tasks within an acceptable timeframe and performance under supervision.

2

Learning to learn in the workplace

Refer to the following example of application:

Recalling of knowledge and development of practical skills.

3

Reflecting on the outcome and process of work task

Refer to the following example of application:

Recognition that performance of a work task meets the accepted standard.

4

Interacting and understanding of the context of the work task

Refer to the following example of application:

Completion of work tasks to meet the team's goals.

5

Planning and organising the meaningful work task

Refer to the following example of application:

Achievement of work tasks in a timely manner which contributes to the team's objectives.

6

Performing the work task in non-routine or contingent situations

Refer to the following example of application:

Complete the assigned work task to meet timelines and to seek supervisor assistance as required.


Range Statement

7) This relates to the competency standard unit as a whole providing the range of contexts and conditions to which the Performance Criteria apply. It allows for different work environments and situations that will affect performance.

Quality assurance systems and procedures includes sustainable energy principles and includes those factors defined in the glossary under 'environment'

Work may be affected by Australian standards, Occupational Health and Safety standards, codes of practice, manufacturer's specifications, environmental requirements and enterprise procedures

Generic terms are used throughout this Training Package for vocational standard shall be regarded as part of the Range Statement in which competency is demonstrated. The definition of these and other terms are given in Volume 2, Part 1.


Sectors

Not Applicable


Employability Skills

Refer to the Evidence Guide


Licensing Information

Not Applicable