Operate and Monitor Site Services Water Systems

1) This unit deals with the skills and knowledge required to operate, inspect and monitor of site services water systems, excluding fixed fire water services.



This unit is intended to augment formally acquired competencies. It is suitable for employment-based programs under an approved contract of training.

License to practise


The skills and knowledge described in this unit do not require a licence to practise in the workplace. However, practice in this unit is subject to regulations directly related to Occupational Health and Safety and where applicable contracts of training such as apprenticeships and the like.


Prerequisite Unit(s)




There are no prerequisite units.

Elements and Performance Criteria




Plan and prepare work


Safety issues are identified to comply with enterprise/site requirements


Work requirements are identified from relevant personnel and documentation


Documentation to determine plant status is assessed and evaluated


Localised plant inspection and field preparations for service are carried out in accordance with manufacturer's and enterprise procedures


Plant operational prerequisites are established in accordance with manufacturer's and enterprise procedures


Sequence for recommissioning of plant is determined to suit existing circumstances in accordance with enterprise requirements


Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training


Operate plant


Plant is operated in accordance with enterprise and manufacturer's operating procedures


Plant is monitored and observed to detect deviations from normal operating conditions


Corrective actions are taken to rectify abnormalities in accordance with manufacturer's and enterprise procedures


Test plant operation


Tests are performed in accordance with defined procedures applicable to the operational test


Plant is observed for correct operational response


Corrective action is taken when response is not in accordance with documentation, plant integrity or personnel safety requirements


Plant is returned to required operational status upon completion of test


Analyse plant faults


Causes of abnormal plant operating conditions are identified by analysing the technical and operational information in a logical and sequential manner


Corrective action taken is in accordance with enterprise procedures


Plant integrity and personnel safety are maintained through consultation with appropriate personnel, and with reference to plant, technical and operational documentation


Monitor and inspect plant


Plant to be monitored/inspected is physically identified


Plant is monitored/inspected for normal operation or to detect deviations.


Corrective action taken is in accordance with enterprise procedures


Appropriate personnel are notified when defects are detected


Complete documentation


Documentation is updated and plant problems, movements, abnormalities and status are reported and logged in accordance with enterprise/site procedures

Required Skills

6) This describes the essential skills and knowledge and their level, required for this unit.

Evidence shall show that knowledge has been acquired of operating and monitoring site services water systems.

The extent of the Essential Knowledge and Associated Skills required follows:

Evidence shall show that knowledge has been acquired for safe working practices of:

Relevant Occupational Health and Safety regulations

Relevant statutory legislation

Relevant enterprise/site safety procedures

Enterprise/site emergency procedures and techniques

Relevant plant and equipment, its location and operating parameters

Plant status

Environmental legislation

Enterprise recording procedures; Communication principles

Control and data acquisition systems

Computers and software; Supervisory, alarm, protection and control equipment

Emergency procedures

Basic motor performance

Basic pump and compressor performance

Valve and actuator types and characteristics

System components and interaction

Introduction to power production plant

Typical arrangements of power production plant



Properties of matter

Lubrication and bearings


Feedwater treatment


Liquid pumping systems

Auxiliary supply systems

Safe operating principles

Electrical protection

Specific skills needed to achieve the Performance Criteria:

Apply relevant Occupational Health and Safety regulations

Apply relevant statutory legislation

Apply relevant enterprise/site safety procedures

Apply enterprise/site emergency procedures and techniques

Apply enterprise recording procedures

Identify plant status

Prepare plant/equipment for operation

Organise resources

Operate site services water systems

Apply diagnostic and testing techniques

Identify and respond to abnormal plant operating conditions

Plan and prioritise work

Use relevant hand tools

Communicate effectively

Apply data analysis techniques and tools

Operate in a team

Use diagrams, drawings and symbols

Co-ordinate the operation of equipment to maintain plant integrity, personnel safety and continuity of supply.

Evidence Required

8) This provides essential advice for assessment of the competency standard unit and must be read in conjunction with the Performance Criteria and the Range Statement of the competency standard unit and the Training Package Assessment Guidelines.

The Evidence Guide forms an integral part of this competency standard unit and shall be used in conjunction with all components parts of this unit and, performed in accordance with the Assessment Guidelines of this Training Package.

Overview of Assessment


Longitudinal competency development approaches to assessment, such as Profiling, require data to be reliably gathered in a form that can be consistently interpreted over time. This approach is best utilised in Apprenticeship programs and reduces assessment intervention. It is the Industry's preferred model for apprenticeships. However, where summative (or final) assessment is used it is to include the application of the competency in the normal work environment or, at a minimum, the application of the competency in a realistically simulated work environment. It is recognised that, in some circumstances, assessment in part or full can occur outside the workplace. However, it must be in accord with Industry and, Regulatory policy in this regard.

Methods chosen for a particular assessment will be influenced by various factors. These include the extent of the assessment, the most effective locations for the assessment activities to take place, access to physical resources, additional safety measures that may be required and the critical nature of the competencies being assessed.

The critical safety nature of working with electricity, electrical equipment, gas or any other hazardous substance/material carries risk in deeming a person competent. Hence, sources of evidence need to be 'rich' in nature so as to minimise error in judgment.

Activities associated with normal every day work have a bearing on the decision as to how much and how detailed the data gathered will contribute to its 'richness'. Some skills are more critical to safety and operational requirements while the same skills may be more or less frequently practised. These points are raised for the assessors to consider when choosing an assessment method and developing assessment instruments. Sample assessment instruments are included for Assessors in the Assessment Guidelines of this Training Package.

Critical aspects of evidence required to demonstrate competency in this unit


Before the critical aspects of evidence are considered all prerequisites shall be met.

Evidence for competence in this unit shall be considered holistically. Each Element and associated Performance Criteria shall be demonstrated on at least two occasions in accordance with the "Assessment Guidelines - UEP06". Evidence shall also comprise:

A representative body of Performance Criteria demonstrated within the timeframes typically expected of the discipline, work function and industrial environment. In particular this shall incorporate evidence that shows a candidate is able to:

Implement Occupational Health and Safety workplace procedures and practices including the use of risk control measures as specified in the Performance Criteria and Range Statement

Apply sustainable energy principles and practices as specified in the Performance Criteria and Range Statement

Demonstrate an understanding of the Essential Knowledge and Associated Skills as described in 6) Essential Knowledge and Associated Skills of this unit

Demonstrate an appropriate level of skills enabling employment

Conduct work observing the relevant Anti Discrimination legislation, regulations, polices and workplace procedures

Demonstrated performance across a representative range of contexts from the prescribed items below:

Knowledge and application of relevant sections of: Occupational, health and safety legislation; Statutory legislation; Enterprise/site safety procedures; Enterprise/site emergency procedures

Preparation and planning of work

Operation of site services water systems

Operationally testing plant

Analysing plant faults

Monitoring plant operation

Dealing with an unplanned event by drawing on Essential Knowledge and Skills to provide appropriate solutions incorporated in the holistic assessment with the above listed items.

Context of and specific resources for assessment


This unit should be assessed as it relates to normal work practice using procedures, information and resources typical of a workplace. This should include:

OHS policy and work procedures and instructions.

Suitable work environment, facilities, equipment and materials to undertake actual work as prescribed by this competency standard unit.

Competency Standards should be assessed in the workplace or simulated workplace and under the normal range of workplace conditions.

Assessment of this unit will be supported with documentary evidence, by means of endorsement stating type and application of work.

In addition to the resources listed above in Context of assessment', evidence should show competency working, in limited spaces, with different types of plant and equipment as well as different structural/construction types and method and in a variety of environments.

Method of assessment


This unit shall be assessed by methods given in Volume 1, Part 3 Assessment Guidelines.

Competent performance with inherent safe working practices is expected in the Industry to which this competency standard unit applies. This requires that the specified Essential Knowledge and Associated Skills are assessed in a structured environment which is primarily intended for learning/assessment and incorporates all necessary equipment and facilities for learners to develop and demonstrate the Essential Knowledge and Skills described in this unit.

Concurrent assessment and relationship with other units


For optimisation of training and assessment effort, competence in this unit may be assessed concurrently with the unit(s) as stated in Section 3.1 as well as the following units:


Key competencies


Evidence that particular key competencies have been achieved within this competency standard unit is in the context of the following Performance Criteria of evidence. See Volume 2, Part 4 for an explanation of Key competencies and levels of this Training Package.

Key competencies

Example of Application

Performance Level

How are ideas and information communicated within this competency?

Refer to the following example of application:


Sharing information orally or in writing in simple English to confirm work requirements. Discussion may take place with supervisors or others in the work group.

How can information be collected, analysed and organised?

Refer to the following example of application:


Accessing information required for operating the plant / equipment, including operating procedures and work instructions.

How are activities planned and organised?

Refer to the following example of application:


Planning the required activity, to include co-ordination and use of equipment, materials and tools to avoid backtracking and rework.

How is team work used within this competency?

Refer to the following example of application:


Teamwork may be applied in communicating the methods and procedures for the operation of the plant and equipment.

How are mathematical ideas and techniques used?

Refer to the following example of application:


Calculation of time to complete tasks, estimation of distances, levels, loads and material requirements.

How are problem solving skills applied?

Refer to the following example of application:


Follow established operational procedures.

How is use of technology applied?

Refer to the following example of application:


Access, communicate, measure and record information with regard to operations and performance of plant and equipment.

Skills Enabling Employment


Evidence that competency in this unit incorporates skills enabling employment is in the context of the following performance. See Volume 2, Part 5 for definitions and an explanation of skills enabling employment.

Skills for Employment

Example of Application


Developing and using skills within a real workplace

Refer to the following example of application:

Completion of tasks within an acceptable timeframe and performance under supervision.


Learning to learn in the workplace

Refer to the following example of application:

Recalling of knowledge and development of practical skills.


Reflecting on the outcome and process of work task

Refer to the following example of application:

Recognition that performance of a work task meets the accepted standard.


Interacting and understanding of the context of the work task

Refer to the following example of application:

Completion of work tasks to meet the team's goals.


Planning and organising the meaningful work task

Refer to the following example of application:

Achievement of work tasks in a timely manner which contributes to the team's objectives.


Performing the work task in non-routine or contingent situations

Refer to the following example of application:

Complete the assigned work task to meet timelines and to seek supervisor assistance as required.

Range Statement

7) This relates to the competency standard unit as a whole providing the range of contexts and conditions to which the Performance Criteria apply. It allows for different work environments and situations that will affect performance.

Systems, plant and/or equipment may include electrical supply switchboards; chemical treatment systems; raw water supply; town water supply; supervisory, alarm, protection and control equipment; high and low pressure pump; valves and actuators (electric, hydraulic, pneumatic and manual); compressed air systems; filters; strainers; and pressure control devices.

Safety standards may include relevant sections of Occupational Health and Safety legislation enterprise safety rules, relevant state and federal legislation, national standards for plant and environmental legislation.

Information and documentation sources may include verbal and written communications, enterprise/site safety rules documentation/form(s), equipment and alarm manuals, dedicated computer equipment, enterprise/site standing and operating instructions, enterprise/site log book and manufacturer's operation and maintenance manuals.

Technical and operational indicators may include stimuli (audio, smell, touch, visual), local indicators and recorders, computers and alarms (visible and or audible).

Communications may be by means of telephone, two way radio, pager, public address system, facsimile, computer (electronic mail) and operating log (written or verbal).

Tests may include stand-by plant tests, post maintenance operating tests and tests for water quality.

Appropriate personnel to consult, give or receive direction may include, supervisor/team leader or equivalent, power system control personnel or equivalent, contractor and specialist personnel, maintenance staff and power plant operations personnel.

Test, fault finding and operating tools may include hand and power tools and control system equipment.

Operating environment may be during inclement or otherwise harsh weather conditions, in wet/noisy/dusty/hot areas and during continuous operation.

Faults and abnormal operating conditions may include motor/pump/ actuator/valve/damper failure/malfunction, control equipment failure/ malfunctions, loss of electrical supply to plant and equipment, excessive vibration pumps/motors, high filter/strainer differentials, loss of major auxiliary, loss of control medium and water quality.

Generic terms are used throughout this Training Package for vocational standard shall be regarded as part of the Range Statement in which competency is demonstrated. The definition of these and other terms are given in Volume 2, Part 1.


Not Applicable

Employability Skills

Refer to the Evidence Guide

Licensing Information

Not Applicable