NTISthis.com

Evidence Guide: AHCBUS501A - Manage staff

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCBUS501A - Manage staff

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare task descriptions and person specifications

  1. Tasks are identified and described along with the range of conditions under which performance may need to occur.
  2. Most appropriate employment arrangements are determined based on employer and employee needs, and responsibilities and rights.
  3. Person specifications are prepared with due regard to legislation, codes and national standards.
Tasks are identified and described along with the range of conditions under which performance may need to occur.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Most appropriate employment arrangements are determined based on employer and employee needs, and responsibilities and rights.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Person specifications are prepared with due regard to legislation, codes and national standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage workforce performance

  1. Induction programs are designed for each employee consistent with legislative requirements and enterprise guidelines.
  2. Terms of engagement for consultants and contractors are clarified and established.
  3. Induction programs are conducted for new appointees and appropriate records established.
  4. Strategies for communicating with workers are designed and implemented.
  5. Performance management strategies are designed and implemented.
  6. Processes for the termination of non-performing staff are identified and followed as necessary.
Induction programs are designed for each employee consistent with legislative requirements and enterprise guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Terms of engagement for consultants and contractors are clarified and established.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Induction programs are conducted for new appointees and appropriate records established.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies for communicating with workers are designed and implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance management strategies are designed and implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Processes for the termination of non-performing staff are identified and followed as necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support workforce training programs

  1. Strategies to identify skill and knowledge gaps are designed and implemented with workers, and strategies to address these gaps are implemented.
  2. On-the-job training is provided to optimise worker performance and to ensure safety and fairness in the workplace.
  3. Off-the-job training requirements are identified and training is sourced and supported as appropriate.
Strategies to identify skill and knowledge gaps are designed and implemented with workers, and strategies to address these gaps are implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

On-the-job training is provided to optimise worker performance and to ensure safety and fairness in the workplace.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Off-the-job training requirements are identified and training is sourced and supported as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage administrative support

  1. Processes and procedures for the administration of staff records are implemented.
  2. Administrative procedures and processes to meet legislated requirements are implemented.
  3. Industrial relations are established and monitored; awards adhered to, enterprise agreements and/or contracts of employment negotiated, and disputes and conflicts resolved.
Processes and procedures for the administration of staff records are implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Administrative procedures and processes to meet legislated requirements are implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Industrial relations are established and monitored; awards adhered to, enterprise agreements and/or contracts of employment negotiated, and disputes and conflicts resolved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement OHS priorities and procedures

  1. Safety policies are developed and communicated within the enterprise.
  2. Safe work practices are identified/ designed for all aspects of the operation of the enterprise.
  3. Safe work practices are communicated and enforced among all members of the workforce.
  4. All members of staff are involved in hazard identification and risk assessment for OHS.
  5. New staff are inducted into the workplace OHS system.
Safety policies are developed and communicated within the enterprise.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safe work practices are identified/ designed for all aspects of the operation of the enterprise.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safe work practices are communicated and enforced among all members of the workforce.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All members of staff are involved in hazard identification and risk assessment for OHS.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

New staff are inducted into the workplace OHS system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competence in managing staff requires evidence that staff have been successfully managed within an enterprise according to the criteria outlined in this standard. The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

prepare task descriptions and person specifications

arrange employment of workforce members

implement OHS priorities and procedures

review labour productivity.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

Required Skills and Knowledge

Required skills

apply enterprise policies and procedures for staff management

prepare task descriptions and person specifications

arrange employment of workforce members

performance manage staff

administer staff records

manage industrial relations

implement OHS priorities and procedures

review labour productivity

use literacy skills to fulfil job roles as required by the organisation. The level of skill may range from reading and understanding documentation to completion of written reports

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record complex workplace measures

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

task descriptions and person specifications

equal opportunity and equal employment opportunity legislation

OHS legislation

relevant industrial awards

performance management approaches

personnel management strategies

employee induction programs

contracts of employment

unfair dismissal legislation

job specifications

interviewing procedures.

Range Statement

The range statement relates to the unit of competency as a whole.

Managing staff may include:

all legal requirements for managing staff in the workplace including award and enterprise agreements and relevant industrial instruments

relevant legislation from all levels of government that affects business operation, especially in regard to OHS and environmental issues

equal opportunity

industrial relations

anti-discrimination

relevant industry codes of practice.