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Evidence Guide: AHCBUS502A - Market products and services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCBUS502A - Market products and services

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse market information

  1. Markets for existing or new products or services are identified, researched and analysed for possible entry or development.
  2. Past trends and developments are analysed to determine market variability and associated risks.
  3. Market environment is continually monitored in a consistent manner to ensure information is current and reliable.
  4. The legal, ethical and environmental constraints of the market(s) and their effect on the enterprise are identified.
  5. Product mix that suits market requirements/price advantage at the time is adopted.
Markets for existing or new products or services are identified, researched and analysed for possible entry or development.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Past trends and developments are analysed to determine market variability and associated risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Market environment is continually monitored in a consistent manner to ensure information is current and reliable.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The legal, ethical and environmental constraints of the market(s) and their effect on the enterprise are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product mix that suits market requirements/price advantage at the time is adopted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a marketing plan

  1. Alternative marketing strategies and techniques are assessed and interpreted to identify marketing targets and methods.
  2. Marketing strategies are based on reliable data, market environment and substantiated trends.
  3. Marketing options incorporate suitable advice from marketing professionals.
  4. A measurable cost-effective marketing plan is developed incorporating a reasoned analysis of market research and business plan objectives.
Alternative marketing strategies and techniques are assessed and interpreted to identify marketing targets and methods.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Marketing strategies are based on reliable data, market environment and substantiated trends.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Marketing options incorporate suitable advice from marketing professionals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

A measurable cost-effective marketing plan is developed incorporating a reasoned analysis of market research and business plan objectives.

Completed
Date:

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Implement marketing activities

  1. Planned marketing activities are scheduled within appropriate timeframes.
  2. Measurable performance targets are developed and meet business plan objectives.
  3. Distribution channels are organised, and product and service information is accurate and readily available to clients.
  4. Marketing activities are implemented within budgetary constraints to meet legal, ethical and enterprise requirements.
Planned marketing activities are scheduled within appropriate timeframes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measurable performance targets are developed and meet business plan objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distribution channels are organised, and product and service information is accurate and readily available to clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Marketing activities are implemented within budgetary constraints to meet legal, ethical and enterprise requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate marketing performance

  1. Product, pricing and distribution policies are monitored in relation to market changes, marketing objectives and enterprise requirements.
  2. Areas of positive performance are identified and corrective action is taken to remedy poor performance areas.
  3. An objective assessment of the marketing plan and implementation is made by a comparison of valid and reliable data against performance targets.
  4. Relevant information is documented for continual analysis and effective planning management.
Product, pricing and distribution policies are monitored in relation to market changes, marketing objectives and enterprise requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Areas of positive performance are identified and corrective action is taken to remedy poor performance areas.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

An objective assessment of the marketing plan and implementation is made by a comparison of valid and reliable data against performance targets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant information is documented for continual analysis and effective planning management.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

collect, analyse and present data in the internal and external business environment

assess alternative marketing strategies and techniques to meet business plan objectives

plan and implement a marketing strategy

monitor product, pricing and distribution policies to improve market performance.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

Required Skills and Knowledge

Required skills

analyse with regard to market research and assessments

manage information

assess financial strategies and prepare budgets

use literacy skills to fulfil job roles as required by the organisation. The level of skill may range from reading and understanding documentation to completion of written reports

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record complex workplace measures

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

price risk management

performance evaluation measures

competitors strengths and weaknesses

business planning process

customer relations policies

market conditions and forces

enterprise goals, objectives and directions

markets and market analysis

communication and promotion skills

marketing principles and practice

principles of trend analysis.

Range Statement

The range statement relates to the unit of competency as a whole.

Markets may include:

wholesalers

retailers

exporters

local, national and/or international customers

private and public sector organisations and enterprises.

Marketing strategies may include:

various information with regard to:

pricing

promotion

product quality

service standards

distribution channels.