NTISthis.com

Evidence Guide: AHCBUS503 - Negotiate and monitor contracts

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCBUS503 - Negotiate and monitor contracts

What evidence can you provide to prove your understanding of each of the following citeria?

Define agreements with external parties to the business for service provision

  1. Identify and define the enterprise requirements of a business relationship with external sources
  2. Establish the ranges of acceptable outcomes from a negotiation
  3. Make contact with individuals, bodies or corporations and discuss requirements of an agreement
  4. Clarify communication channels between all parties
  5. Exchange references where applicable
  6. Maintain sound practice and procedure for business meetings and document discussions and agreements
Identify and define the enterprise requirements of a business relationship with external sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish the ranges of acceptable outcomes from a negotiation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make contact with individuals, bodies or corporations and discuss requirements of an agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify communication channels between all parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Exchange references where applicable

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain sound practice and procedure for business meetings and document discussions and agreements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete the formal agreement

  1. Ensure negotiations conform to established enterprise requirements and relevant legislation
  2. Document requirements of the contract
  3. Clarify and resolve areas of ambiguity or concern
  4. Ensure conditions for service or supply are agreed between the parties including the key performance indicators
  5. Undertake alternative processes where agreement is unable to be reached
  6. Confirm the agreement based on mutually acceptable terms
  7. Ensure penalties or redress for non-performance
  8. Sign and exchange contract documentation between the relevant parties
Ensure negotiations conform to established enterprise requirements and relevant legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document requirements of the contract

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify and resolve areas of ambiguity or concern

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure conditions for service or supply are agreed between the parties including the key performance indicators

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake alternative processes where agreement is unable to be reached

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm the agreement based on mutually acceptable terms

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure penalties or redress for non-performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sign and exchange contract documentation between the relevant parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the performance of contracts

  1. Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance
  2. Identify and consult professional and regulatory bodies available to support commercial grievance processes
  3. Monitor completion of contract against key performance indicators
  4. Advise parties of issues in respect to non-compliance in writing
Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and consult professional and regulatory bodies available to support commercial grievance processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor completion of contract against key performance indicators

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise parties of issues in respect to non-compliance in writing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Define agreements with external parties to the business for service provision

1.1 Identify and define the enterprise requirements of a business relationship with external sources

1.2 Establish the ranges of acceptable outcomes from a negotiation

1.3 Make contact with individuals, bodies or corporations and discuss requirements of an agreement

1.4 Clarify communication channels between all parties

1.5 Exchange references where applicable

1.6 Maintain sound practice and procedure for business meetings and document discussions and agreements

2. Complete the formal agreement

2.1 Ensure negotiations conform to established enterprise requirements and relevant legislation

2.2 Document requirements of the contract

2.3 Clarify and resolve areas of ambiguity or concern

2.4 Ensure conditions for service or supply are agreed between the parties including the key performance indicators

2.5 Undertake alternative processes where agreement is unable to be reached

2.6 Confirm the agreement based on mutually acceptable terms

2.7 Ensure penalties or redress for non-performance

2.8 Sign and exchange contract documentation between the relevant parties

3. Monitor the performance of contracts

3.1 Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance

3.2 Identify and consult professional and regulatory bodies available to support commercial grievance processes

3.3 Monitor completion of contract against key performance indicators

3.4 Advise parties of issues in respect to non-compliance in writing

Required Skills and Knowledge

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Define agreements with external parties to the business for service provision

1.1 Identify and define the enterprise requirements of a business relationship with external sources

1.2 Establish the ranges of acceptable outcomes from a negotiation

1.3 Make contact with individuals, bodies or corporations and discuss requirements of an agreement

1.4 Clarify communication channels between all parties

1.5 Exchange references where applicable

1.6 Maintain sound practice and procedure for business meetings and document discussions and agreements

2. Complete the formal agreement

2.1 Ensure negotiations conform to established enterprise requirements and relevant legislation

2.2 Document requirements of the contract

2.3 Clarify and resolve areas of ambiguity or concern

2.4 Ensure conditions for service or supply are agreed between the parties including the key performance indicators

2.5 Undertake alternative processes where agreement is unable to be reached

2.6 Confirm the agreement based on mutually acceptable terms

2.7 Ensure penalties or redress for non-performance

2.8 Sign and exchange contract documentation between the relevant parties

3. Monitor the performance of contracts

3.1 Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance

3.2 Identify and consult professional and regulatory bodies available to support commercial grievance processes

3.3 Monitor completion of contract against key performance indicators

3.4 Advise parties of issues in respect to non-compliance in writing

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

establish agreements with sources external to the enterprise

complete contract documentation

monitor the performance of contracts

negotiate to obtain a fair outcome.

The candidate must demonstrate knowledge of:

contract and commercial law applicable to the type of agreement

processes of formulation and negotiation of contracts

enterprise business policies and plans including procedures for maintenance of confidentiality.

Range Statement