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Evidence Guide: AHCBUS605 - Manage human resources

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCBUS605 - Manage human resources

What evidence can you provide to prove your understanding of each of the following citeria?

Implement strategies for personal development and appropriate self-management

  1. Audit own management strengths and weaknesses and address through training and professional support
  2. Determine priorities in management and operations and allocate time to achieve effective outcomes
  3. Implement strategies for managing conflicting demands and pressure
Audit own management strengths and weaknesses and address through training and professional support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine priorities in management and operations and allocate time to achieve effective outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies for managing conflicting demands and pressure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify skill requirements and prepare task descriptions

  1. Identify and describe tasks along with the range of conditions under which performance may need to occur
  2. Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights
  3. Prepare task descriptions with due regard to Equal Opportunity Employment Legislation, work health and safety and work based harassment regulations
  4. Explore and use opportunities to use government-supported employment and training programs
Identify and describe tasks along with the range of conditions under which performance may need to occur

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare task descriptions with due regard to Equal Opportunity Employment Legislation, work health and safety and work based harassment regulations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore and use opportunities to use government-supported employment and training programs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange employment of workforce members

  1. Assess options for filling job vacancies
  2. Prepare resources and materials for recruitment and place with media and employment agencies
  3. Determine criteria for assessing job applicants and prepare applicant evaluation processes and procedures
  4. Assess applicants against the criteria and finalise selection decision
  5. Advise all applicants
  6. Negotiate terms of employment to ensure adherence to relevant award conditions
Assess options for filling job vacancies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare resources and materials for recruitment and place with media and employment agencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine criteria for assessing job applicants and prepare applicant evaluation processes and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess applicants against the criteria and finalise selection decision

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise all applicants

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate terms of employment to ensure adherence to relevant award conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage workforce performance

  1. Design induction programs for each employee consistent with legislative requirements and effective management
  2. Establish terms of engagement for consultants and contractors
  3. Conduct induction programs for new internal and external appointees and establish appropriate records
  4. Develop work plans with all members of the workforce
  5. Design and implement strategies for communicating with workers
  6. Design and implement performance management strategies
  7. Follow processes for terminating non-performing staff
Design induction programs for each employee consistent with legislative requirements and effective management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish terms of engagement for consultants and contractors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct induction programs for new internal and external appointees and establish appropriate records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop work plans with all members of the workforce

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design and implement strategies for communicating with workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design and implement performance management strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow processes for terminating non-performing staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support personal development, training and career development of workers

  1. Design and implement strategies to identify skill and knowledge gaps with workers
  2. Provide on-job training to optimise worker performance and to ensure safety and fairness in the workplace
  3. Identify off-job training requirements and source and support training
  4. Identify and provide opportunities for career development and design and implement strategies for succession
  5. Recognise and reward prior learning, experience and training
Design and implement strategies to identify skill and knowledge gaps with workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide on-job training to optimise worker performance and to ensure safety and fairness in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify off-job training requirements and source and support training

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and provide opportunities for career development and design and implement strategies for succession

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise and reward prior learning, experience and training

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage administrative support

  1. Design and implement processes and procedures for the administration of staff records
  2. Design and implement administrative procedures and processes to meet legislated requirements
  3. Monitor adherence to awards, enterprise agreements and contracts of employment, and resolve disputes and conflicts
Design and implement processes and procedures for the administration of staff records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design and implement administrative procedures and processes to meet legislated requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor adherence to awards, enterprise agreements and contracts of employment, and resolve disputes and conflicts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement work health and safety priorities and procedures

  1. Develop and communicate safety policies
  2. Identify and design safe work practices for all aspects of the operation of the enterprise
  3. Communicate and enforce safe work practices among all members of the workforce
Develop and communicate safety policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and design safe work practices for all aspects of the operation of the enterprise

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate and enforce safe work practices among all members of the workforce

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review labour productivity

  1. Establish strategies for monitoring labour costs
  2. Review the performance of the enterprise using labour productivity benchmarks
  3. Establish opportunities to develop more efficient work practices by consulting peers, staff and consultants
  4. Implement strategies for improving labour productivity
Establish strategies for monitoring labour costs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the performance of the enterprise using labour productivity benchmarks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish opportunities to develop more efficient work practices by consulting peers, staff and consultants

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies for improving labour productivity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement strategies for personal development and appropriate self-management

1.1 Audit own management strengths and weaknesses and address through training and professional support

1.2 Determine priorities in management and operations and allocate time to achieve effective outcomes

1.3 Implement strategies for managing conflicting demands and pressure

2. Identify skill requirements and prepare task descriptions

2.1 Identify and describe tasks along with the range of conditions under which performance may need to occur

2.2 Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights

2.3 Prepare task descriptions with due regard to Equal Opportunity Employment Legislation, work health and safety and work based harassment regulations

2.4 Explore and use opportunities to use government-supported employment and training programs

3. Arrange employment of workforce members

3.1 Assess options for filling job vacancies

3.2 Prepare resources and materials for recruitment and place with media and employment agencies

3.3 Determine criteria for assessing job applicants and prepare applicant evaluation processes and procedures

3.4 Assess applicants against the criteria and finalise selection decision

3.5 Advise all applicants

3.6 Negotiate terms of employment to ensure adherence to relevant award conditions

4. Manage workforce performance

4.1 Design induction programs for each employee consistent with legislative requirements and effective management

4.2 Establish terms of engagement for consultants and contractors

4.3 Conduct induction programs for new internal and external appointees and establish appropriate records

4.4 Develop work plans with all members of the workforce

4.5 Design and implement strategies for communicating with workers

4.6 Design and implement performance management strategies

4.7 Follow processes for terminating non-performing staff

5. Support personal development, training and career development of workers

5.1 Design and implement strategies to identify skill and knowledge gaps with workers

5.2 Provide on-job training to optimise worker performance and to ensure safety and fairness in the workplace

5.3 Identify off-job training requirements and source and support training

5.4 Identify and provide opportunities for career development and design and implement strategies for succession

5.5 Recognise and reward prior learning, experience and training

6. Manage administrative support

6.1 Design and implement processes and procedures for the administration of staff records

6.2 Design and implement administrative procedures and processes to meet legislated requirements

6.3 Monitor adherence to awards, enterprise agreements and contracts of employment, and resolve disputes and conflicts

7. Implement work health and safety priorities and procedures

7.1 Develop and communicate safety policies

7.2 Identify and design safe work practices for all aspects of the operation of the enterprise

7.3 Communicate and enforce safe work practices among all members of the workforce

8. Review labour productivity

8.1 Establish strategies for monitoring labour costs

8.2 Review the performance of the enterprise using labour productivity benchmarks

8.3 Establish opportunities to develop more efficient work practices by consulting peers, staff and consultants

8.4 Implement strategies for improving labour productivity

Required Skills and Knowledge

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement strategies for personal development and appropriate self-management

1.1 Audit own management strengths and weaknesses and address through training and professional support

1.2 Determine priorities in management and operations and allocate time to achieve effective outcomes

1.3 Implement strategies for managing conflicting demands and pressure

2. Identify skill requirements and prepare task descriptions

2.1 Identify and describe tasks along with the range of conditions under which performance may need to occur

2.2 Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights

2.3 Prepare task descriptions with due regard to Equal Opportunity Employment Legislation, work health and safety and work based harassment regulations

2.4 Explore and use opportunities to use government-supported employment and training programs

3. Arrange employment of workforce members

3.1 Assess options for filling job vacancies

3.2 Prepare resources and materials for recruitment and place with media and employment agencies

3.3 Determine criteria for assessing job applicants and prepare applicant evaluation processes and procedures

3.4 Assess applicants against the criteria and finalise selection decision

3.5 Advise all applicants

3.6 Negotiate terms of employment to ensure adherence to relevant award conditions

4. Manage workforce performance

4.1 Design induction programs for each employee consistent with legislative requirements and effective management

4.2 Establish terms of engagement for consultants and contractors

4.3 Conduct induction programs for new internal and external appointees and establish appropriate records

4.4 Develop work plans with all members of the workforce

4.5 Design and implement strategies for communicating with workers

4.6 Design and implement performance management strategies

4.7 Follow processes for terminating non-performing staff

5. Support personal development, training and career development of workers

5.1 Design and implement strategies to identify skill and knowledge gaps with workers

5.2 Provide on-job training to optimise worker performance and to ensure safety and fairness in the workplace

5.3 Identify off-job training requirements and source and support training

5.4 Identify and provide opportunities for career development and design and implement strategies for succession

5.5 Recognise and reward prior learning, experience and training

6. Manage administrative support

6.1 Design and implement processes and procedures for the administration of staff records

6.2 Design and implement administrative procedures and processes to meet legislated requirements

6.3 Monitor adherence to awards, enterprise agreements and contracts of employment, and resolve disputes and conflicts

7. Implement work health and safety priorities and procedures

7.1 Develop and communicate safety policies

7.2 Identify and design safe work practices for all aspects of the operation of the enterprise

7.3 Communicate and enforce safe work practices among all members of the workforce

8. Review labour productivity

8.1 Establish strategies for monitoring labour costs

8.2 Review the performance of the enterprise using labour productivity benchmarks

8.3 Establish opportunities to develop more efficient work practices by consulting peers, staff and consultants

8.4 Implement strategies for improving labour productivity

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

implement strategies for personal development and appropriate self-management

identify skill requirements and prepare task descriptions

arrange employment of workforce members

support career and professional development of workforce members

implement work health and safety priorities and procedures

manage administration of staff records

review labour productivity.

The candidate must demonstrate knowledge of:

personal development

time management

task descriptions and person specifications

equal opportunity and Equal Employment Opportunity legislation

work health and safety legislation

relevant industrial awards

employee induction programs

interviewing strategies and protocols

works compensation instance and superannuation

contracts of employment

unfair dismissal legislation.

Range Statement