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Evidence Guide: AHCPCM302 - Provide information on plants and their culture

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCPCM302 - Provide information on plants and their culture

What evidence can you provide to prove your understanding of each of the following citeria?

Identify the issue

  1. Initiate contact with the client when appropriate
  2. Assist the client in explaining the issue by using attentive listening and questioning techniques
  3. Clarify the nature of the issue by gathering all relevant information from the client
  4. Define the issue as closely as possible according to the amount of information gathered
  5. Advise the client that expert advice may be required to assist them further with their issue
Initiate contact with the client when appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist the client in explaining the issue by using attentive listening and questioning techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify the nature of the issue by gathering all relevant information from the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define the issue as closely as possible according to the amount of information gathered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise the client that expert advice may be required to assist them further with their issue

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Decide on preferred solution

  1. Identify and develop options and strategies using available in-house and online reference material, product information, own experiences and sharing collective workplace knowledge
  2. Examine and evaluate options and strategies using sound problem-solving techniques
  3. Determine the optimal solution based on reasoned argument, appropriate evidence and sound cultural principles
Identify and develop options and strategies using available in-house and online reference material, product information, own experiences and sharing collective workplace knowledge

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Examine and evaluate options and strategies using sound problem-solving techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the optimal solution based on reasoned argument, appropriate evidence and sound cultural principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide the preferred solution

  1. Explain the recommended solution, method of application and probable outcomes to the client
  2. Refer to the original source of the plant and its cultural requirements where necessary
  3. Respond to client requests for clarification or expansion by the use of attentive listening and questioning techniques
Explain the recommended solution, method of application and probable outcomes to the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer to the original source of the plant and its cultural requirements where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to client requests for clarification or expansion by the use of attentive listening and questioning techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the issue

1.1 Initiate contact with the client when appropriate

1.2 Assist the client in explaining the issue by using attentive listening and questioning techniques

1.3 Clarify the nature of the issue by gathering all relevant information from the client

1.4 Define the issue as closely as possible according to the amount of information gathered

1.5 Advise the client that expert advice may be required to assist them further with their issue

2. Decide on preferred solution

2.1 Identify and develop options and strategies using available in-house and online reference material, product information, own experiences and sharing collective workplace knowledge

2.2 Examine and evaluate options and strategies using sound problem-solving techniques

2.3 Determine the optimal solution based on reasoned argument, appropriate evidence and sound cultural principles

3. Provide the preferred solution

3.1 Explain the recommended solution, method of application and probable outcomes to the client

3.2 Refer to the original source of the plant and its cultural requirements where necessary

3.3 Respond to client requests for clarification or expansion by the use of attentive listening and questioning techniques

Required Skills and Knowledge

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the issue

1.1 Initiate contact with the client when appropriate

1.2 Assist the client in explaining the issue by using attentive listening and questioning techniques

1.3 Clarify the nature of the issue by gathering all relevant information from the client

1.4 Define the issue as closely as possible according to the amount of information gathered

1.5 Advise the client that expert advice may be required to assist them further with their issue

2. Decide on preferred solution

2.1 Identify and develop options and strategies using available in-house and online reference material, product information, own experiences and sharing collective workplace knowledge

2.2 Examine and evaluate options and strategies using sound problem-solving techniques

2.3 Determine the optimal solution based on reasoned argument, appropriate evidence and sound cultural principles

3. Provide the preferred solution

3.1 Explain the recommended solution, method of application and probable outcomes to the client

3.2 Refer to the original source of the plant and its cultural requirements where necessary

3.3 Respond to client requests for clarification or expansion by the use of attentive listening and questioning techniques

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

develop product knowledge through research and access to in-house and online information

interpret information sheets, labels, horticultural literature, specifications and design symbols

investigate requests for information, identify and evaluate options, decide on a solution, and deliver recommendation and information to the client

select plants from a range of available stock lists

communicate with clients, work team members, supervisors, suppliers, contractors and consultants

The candidate must demonstrate knowledge of:

principles of plant culture

broad range of plant species and their cultural requirements

duty of care in provision of advice and recommendations to retail, commercial and private clients

local plant suppliers, consultants, services, products and contractors

pest and disease symptoms, basic physiology and life cycle of pests and diseases, vulnerable plant growth stages, treatment thresholds, treatment products, effective application procedures and environmental implications

plant identification techniques, plant selection, plant physiology, habit and growth characteristics of the plants

soil characteristics particularly in relation to the local region

weed species, growth stages, treatment thresholds, treatment products, effective application procedures and environmental implications

Range Statement