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Evidence Guide: AHCPGD503 - Manage parks and reserves

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCPGD503 - Manage parks and reserves

What evidence can you provide to prove your understanding of each of the following citeria?

Implement business, financial, marketing and human resource management plans

  1. Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies
  2. Identify the actions required to achieve the plans and determine operational objectives
  3. Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups
Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the actions required to achieve the plans and determine operational objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and monitor a purchasing plan

  1. Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets
  2. Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders
  3. Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required
  4. Establish asset databases and prepare and present asset management reports
  5. Consider work health and safety requirements in all purchase decisions
  6. Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories
Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish asset databases and prepare and present asset management reports

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider work health and safety requirements in all purchase decisions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule park or reserve operations

  1. Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel
  2. Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation
  3. Coordinate operations to ensure that available labour matches the quantity and type of work to be completed
  4. Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel
  5. Undertake benchmarking as required by the particular organisation
  6. Isolate coordination inefficiencies and problems, identify solutions and modify systems as required
Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate operations to ensure that available labour matches the quantity and type of work to be completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake benchmarking as required by the particular organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Isolate coordination inefficiencies and problems, identify solutions and modify systems as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage enterprise office

  1. Develop and implement sound office and administrative systems and communications
  2. Ensure necessary office equipment is available or purchase where necessary and cost effective to do so
  3. Identify work health and safety hazards, assess risks and implement suitable controls
  4. Assess and implement innovations in office procedures where appropriate
Develop and implement sound office and administrative systems and communications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure necessary office equipment is available or purchase where necessary and cost effective to do so

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify work health and safety hazards, assess risks and implement suitable controls

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess and implement innovations in office procedures where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor, review and report on changing conditions

  1. Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary
  2. Establish systems to monitor the immediate and related environments
  3. Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management
  4. Maintain records, provide reports and document reviews
Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish systems to monitor the immediate and related environments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records, provide reports and document reviews

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend improvements to operation

  1. Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency
  2. Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management
Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement business, financial, marketing and human resource management plans

1.1 Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies

1.2 Identify the actions required to achieve the plans and determine operational objectives

1.3 Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups

2. Implement and monitor a purchasing plan

2.1 Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets

2.2 Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders

2.3 Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required

2.4 Establish asset databases and prepare and present asset management reports

2.5 Consider work health and safety requirements in all purchase decisions

2.6 Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories

3. Schedule park or reserve operations

3.1 Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel

3.2 Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation

3.3 Coordinate operations to ensure that available labour matches the quantity and type of work to be completed

3.4 Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel

3.5 Undertake benchmarking as required by the particular organisation

3.6 Isolate coordination inefficiencies and problems, identify solutions and modify systems as required

4. Manage enterprise office

4.1 Develop and implement sound office and administrative systems and communications

4.2 Ensure necessary office equipment is available or purchase where necessary and cost effective to do so

4.3 Identify work health and safety hazards, assess risks and implement suitable controls

4.4 Assess and implement innovations in office procedures where appropriate

5. Monitor, review and report on changing conditions

5.1 Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary

5.2 Establish systems to monitor the immediate and related environments

5.3 Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management

5.4 Maintain records, provide reports and document reviews

6. Recommend improvements to operation

6.1 Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency

6.2 Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management

Required Skills and Knowledge

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement business, financial, marketing and human resource management plans

1.1 Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies

1.2 Identify the actions required to achieve the plans and determine operational objectives

1.3 Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups

2. Implement and monitor a purchasing plan

2.1 Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets

2.2 Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders

2.3 Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required

2.4 Establish asset databases and prepare and present asset management reports

2.5 Consider work health and safety requirements in all purchase decisions

2.6 Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories

3. Schedule park or reserve operations

3.1 Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel

3.2 Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation

3.3 Coordinate operations to ensure that available labour matches the quantity and type of work to be completed

3.4 Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel

3.5 Undertake benchmarking as required by the particular organisation

3.6 Isolate coordination inefficiencies and problems, identify solutions and modify systems as required

4. Manage enterprise office

4.1 Develop and implement sound office and administrative systems and communications

4.2 Ensure necessary office equipment is available or purchase where necessary and cost effective to do so

4.3 Identify work health and safety hazards, assess risks and implement suitable controls

4.4 Assess and implement innovations in office procedures where appropriate

5. Monitor, review and report on changing conditions

5.1 Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary

5.2 Establish systems to monitor the immediate and related environments

5.3 Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management

5.4 Maintain records, provide reports and document reviews

6. Recommend improvements to operation

6.1 Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency

6.2 Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting.

The candidate must provide evidence that they can:

assess environmental impacts on the immediate and related environments and impact reduction techniques

assess financial systems, prepare and monitor budgets and liaise effectively with consultants and other industry contacts on the spatial and logistical aspects of management systems and on-ground operations

assign work, receive and interpret staff feedback and consultants reports, and respond effectively to achieve management objectives

interpret business, financial, marketing and human resource management plans

research and consult to obtain the information required for effective maintenance and development of the park or reserve

The candidate must demonstrate knowledge of:

principles and practices of park and reserve management

asset and resource management

budgeting, monitoring systems and allocation of monetary resources

legislative and regulatory requirements relevant to parks and reserve land use applications and management activities including OHS, HAZCHEM, dangerous goods, duty of care and Australian Standards as they apply to Parks and Gardens - AS/NZS 4486.1:1997

management information systems

performance management and benchmarking

policies applying across all levels of government and within the specific region, including those under catchment plans

principles of the Australian Natural Heritage Charter and the Draft Guidelines for the Protection, Management and Use of Aboriginal and Torres Strait Islander Cultural Heritage Places and the Burra Charter

sports and recreational land use applications and associated environmental implications

staff training and development principles, practices and techniques

technologically assisted management tools such as computing systems, software and hardware, and telecommunications equipment

Range Statement