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Evidence Guide: AHCWRK501 - Plan, implement and review a quality assurance program

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCWRK501 - Plan, implement and review a quality assurance program

What evidence can you provide to prove your understanding of each of the following citeria?

Determine quality assurance objectives for the enterprise

  1. Assess future market requirements for quality assured products
  2. Determine premiums for quality assurance products
  3. Assess strategic benefits of a quality assurance program
Assess future market requirements for quality assured products

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine premiums for quality assurance products

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess strategic benefits of a quality assurance program

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Plan the quality assurance program and develop implementation strategies

  1. Define product quality standards
  2. Audit current status of products and operations
  3. Evaluate and cost industry quality assurance programs
  4. Document required processes and practices in the quality assurance program manual and prepare an implementation plan
Define product quality standards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Audit current status of products and operations

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate and cost industry quality assurance programs

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document required processes and practices in the quality assurance program manual and prepare an implementation plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement the quality assurance program

  1. Document instructions defining task and process requirements
  2. Implement contractor and staff training
  3. Confirm communication takes account of social, cultural and ethnic backgrounds
  4. Introduce changes to processes and practices
  5. Establish processes to monitor and verify product quality
  6. Introduce recording systems
  7. Validate operating instructions under conditions to verify their suitability
  8. Analyse problems and issues and resolve appropriately, promptly and decisively
  9. Conduct system analysis, HAACCP or related processes
Document instructions defining task and process requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement contractor and staff training

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm communication takes account of social, cultural and ethnic backgrounds

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Introduce changes to processes and practices

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish processes to monitor and verify product quality

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Introduce recording systems

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Validate operating instructions under conditions to verify their suitability

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse problems and issues and resolve appropriately, promptly and decisively

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct system analysis, HAACCP or related processes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review the quality assurance program

  1. Establish reporting formats
  2. Implement mechanisms for gaining feedback information
  3. Make preparations for quality assurance audits
Establish reporting formats

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement mechanisms for gaining feedback information

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make preparations for quality assurance audits

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine quality assurance objectives for the enterprise

1.1 Assess future market requirements for quality assured products

1.2 Determine premiums for quality assurance products

1.3 Assess strategic benefits of a quality assurance program

2. Plan the quality assurance program and develop implementation strategies

2.1 Define product quality standards

2.2 Audit current status of products and operations

2.3 Evaluate and cost industry quality assurance programs

2.4 Document required processes and practices in the quality assurance program manual and prepare an implementation plan

3. Implement the quality assurance program

3.1 Document instructions defining task and process requirements

3.2 Implement contractor and staff training

3.3 Confirm communication takes account of social, cultural and ethnic backgrounds

3.4 Introduce changes to processes and practices

3.5 Establish processes to monitor and verify product quality

3.6 Introduce recording systems

3.7 Validate operating instructions under conditions to verify their suitability

3.8 Analyse problems and issues and resolve appropriately, promptly and decisively

3.9 Conduct system analysis, HAACCP or related processes

4. Review the quality assurance program

4.1 Establish reporting formats

4.2 Implement mechanisms for gaining feedback information

4.3 Make preparations for quality assurance audits

Required Skills and Knowledge

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine quality assurance objectives for the enterprise

1.1 Assess future market requirements for quality assured products

1.2 Determine premiums for quality assurance products

1.3 Assess strategic benefits of a quality assurance program

2. Plan the quality assurance program and develop implementation strategies

2.1 Define product quality standards

2.2 Audit current status of products and operations

2.3 Evaluate and cost industry quality assurance programs

2.4 Document required processes and practices in the quality assurance program manual and prepare an implementation plan

3. Implement the quality assurance program

3.1 Document instructions defining task and process requirements

3.2 Implement contractor and staff training

3.3 Confirm communication takes account of social, cultural and ethnic backgrounds

3.4 Introduce changes to processes and practices

3.5 Establish processes to monitor and verify product quality

3.6 Introduce recording systems

3.7 Validate operating instructions under conditions to verify their suitability

3.8 Analyse problems and issues and resolve appropriately, promptly and decisively

3.9 Conduct system analysis, HAACCP or related processes

4. Review the quality assurance program

4.1 Establish reporting formats

4.2 Implement mechanisms for gaining feedback information

4.3 Make preparations for quality assurance audits

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

determine quality assurance objectives for the enterprise

plan the quality assurance program and develop implementation strategies

implement the quality assurance program

review the quality assurance program

maintain required records to support quality assurance

use industry standard terminology.

The candidate must demonstrate knowledge of:

market projections and customer requirements

cost/benefit of quality assurance implementation

system analysis, HAACCP or related processes

enterprise culture and values

leadership and administrative skills

human resources induction practices

human resources performance monitoring practices.

Range Statement