The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify the need for benchmarking
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Identify benchmarking as a tool for achieving strategic goals in enterprise planning processes Completed |
Evidence:
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Analyse customer requirements, perceptions and satisfaction data to identify the need for improvement Completed |
Evidence:
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Analyse competitor's products or processes to identify the need for improvement Completed |
Evidence:
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Analyse company processes to determine potential improvements to efficiency Completed |
Evidence:
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Analyse regulatory requirements to identify the need for improvement Completed |
Evidence:
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Prepare for benchmarking
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Determine scope and parameters of the benchmarking exercise according to enterprise priorities and plans Completed |
Evidence:
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Estimate benchmarking resource requirements and include them in budgets and operational plans Completed |
Evidence:
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Plan benchmarking strategies around realistic time frames and enterprise planning cycles Completed |
Evidence:
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Identify and plan communication and mathematical requirements Completed |
Evidence:
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Develop benchmarking goals in consultation with stakeholders Completed |
Evidence:
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Select benchmarking teams according to agreed criteria Completed |
Evidence:
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Confirm team roles and responsibilities and deliver training accordingly Completed |
Evidence:
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Schedule and document benchmarking activities following consultation with stakeholders Completed |
Evidence:
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Establish and agree criteria for internal and external benchmarking with benchmarking team Completed |
Evidence:
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Identify internal and external benchmarking partners or sources, according to the scope, parameters and goals of the benchmarking exercise Completed |
Evidence:
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Develop cooperative and open relationships with benchmark partners Completed |
Evidence:
|
Undertake benchmarking activity
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|
Identify and negotiate logistical requirements and impacts of the benchmarking exercise with stakeholders Completed |
Evidence:
|
Develop statistical analysis and measurement frameworks Completed |
Evidence:
|
Develop and agree problem-solving processes Completed |
Evidence:
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Analyse and document own enterprise or department functions, processes and operations according to agreed criteria Completed |
Evidence:
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Analyse and document benchmarking partner's functions, processes, operations and performance outcomes Completed |
Evidence:
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Compare performance to identify compatibility of measurement data, commonalities, trends, differences and gaps Completed |
Evidence:
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Communicate comparisons or benchmarking reports to benchmarking partners according to agreement Completed |
Evidence:
|
Develop strategies for change from analysing and evaluating divergences and gaps Completed |
Evidence:
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Capitalise on benchmarking outcomes
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Identify opportunities for using benchmarking and benchmarking data in continuous improvement processes Completed |
Evidence:
|
Build customer consultation and feedback into continuous improvement processes Completed |
Evidence:
|
Support enterprise personnel during the change process Completed |
Evidence:
|
Measure and report improvements resulting from the benchmarking processes to stakeholders Completed |
Evidence:
|
Use benchmarking information to develop the enterprise's competitive advantage and market profile Completed |
Evidence:
|
Identify the need for benchmarking
|
|
Identify benchmarking as a tool for achieving strategic goals in enterprise planning processes Completed |
Evidence:
|
Analyse customer requirements, perceptions and satisfaction data to identify the need for improvement Completed |
Evidence:
|
Analyse competitor's products or processes to identify the need for improvement Completed |
Evidence:
|
Analyse company processes to determine potential improvements to efficiency Completed |
Evidence:
|
Analyse regulatory requirements to identify the need for improvement Completed |
Evidence:
|
Prepare for benchmarking
|
|
Determine scope and parameters of the benchmarking exercise according to enterprise priorities and plans Completed |
Evidence:
|
Estimate benchmarking resource requirements and include them in budgets and operational plans Completed |
Evidence:
|
Plan benchmarking strategies around realistic time frames and enterprise planning cycles Completed |
Evidence:
|
Identify and plan communication and mathematical requirements Completed |
Evidence:
|
Develop benchmarking goals in consultation with stakeholders Completed |
Evidence:
|
Select benchmarking teams according to agreed criteria Completed |
Evidence:
|
Confirm team roles and responsibilities and deliver training accordingly Completed |
Evidence:
|
Schedule and document benchmarking activities following consultation with stakeholders Completed |
Evidence:
|
Establish and agree criteria for internal and external benchmarking with benchmarking team Completed |
Evidence:
|
Identify internal and external benchmarking partners or sources, according to the scope, parameters and goals of the benchmarking exercise Completed |
Evidence:
|
Develop cooperative and open relationships with benchmark partners Completed |
Evidence:
|
Undertake benchmarking activity
|
|
Identify and negotiate logistical requirements and impacts of the benchmarking exercise with stakeholders Completed |
Evidence:
|
Develop statistical analysis and measurement frameworks Completed |
Evidence:
|
Develop and agree problem-solving processes Completed |
Evidence:
|
Analyse and document own enterprise or department functions, processes and operations according to agreed criteria Completed |
Evidence:
|
Analyse and document benchmarking partner's functions, processes, operations and performance outcomes Completed |
Evidence:
|
Compare performance to identify compatibility of measurement data, commonalities, trends, differences and gaps Completed |
Evidence:
|
Communicate comparisons or benchmarking reports to benchmarking partners according to agreement Completed |
Evidence:
|
Develop strategies for change from analysing and evaluating divergences and gaps Completed |
Evidence:
|
Capitalise on benchmarking outcomes
|
|
Identify opportunities for using benchmarking and benchmarking data in continuous improvement processes Completed |
Evidence:
|
Build customer consultation and feedback into continuous improvement processes Completed |
Evidence:
|
Support enterprise personnel during the change process Completed |
Evidence:
|
Measure and report improvements resulting from the benchmarking processes to stakeholders Completed |
Evidence:
|
Use benchmarking information to develop the enterprise's competitive advantage and market profile Completed |
Evidence:
|