NTISthis.com

Evidence Guide: AUM2005B - Monitor and maintain continuous improvement of systems and processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AUM2005B - Monitor and maintain continuous improvement of systems and processes

What evidence can you provide to prove your understanding of each of the following citeria?

Identify opportunities for continuous improvement within the scope of work

  1. Applicable legislative, OH&S and organisation requirementsand procedures relevant to the organisation are interpreted and applied
  2. The organisation continuous improvement systems and processes are monitored by team/work group to ensure that opportunities are continually being sought
  3. Customer requirements are monitored to ensure the product/process continues to exceed their expectations
Applicable legislative, OH&S and organisation requirementsand procedures relevant to the organisation are interpreted and applied

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

The organisation continuous improvement systems and processes are monitored by team/work group to ensure that opportunities are continually being sought

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Customer requirements are monitored to ensure the product/process continues to exceed their expectations

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use continuous improvement tools and problem-solving techniques

  1. Continuous improvement tools and problem-solving techniques relevant to the process are identified
  2. Continuous improvement tools and problem-solving techniques relevant to the process are applied
  3. Recommendations and solutions to problems are made through standard organisation processes
Continuous improvement tools and problem-solving techniques relevant to the process are identified

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Continuous improvement tools and problem-solving techniques relevant to the process are applied

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recommendations and solutions to problems are made through standard organisation processes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply continuous improvement to eliminate waste

  1. Organisation waste minimisation principles and processes are identified
  2. Organisation waste minimisation processes are continuously applied
Organisation waste minimisation principles and processes are identified

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Organisation waste minimisation processes are continuously applied

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply recognised improvement opportunities into the work area

  1. Improvements to processes are trialled
  2. Improvements to processes are monitored and evaluated
  3. Improvements to processes are proposed for inclusion in work procedures and related information
Improvements to processes are trialled

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Improvements to processes are monitored and evaluated

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Improvements to processes are proposed for inclusion in work procedures and related information

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

compliance with relevant legislation, regulations, standards, codes of practice and established safe practices and enterprise policies and procedures for monitoring and maintaining continuous improvement of systems and processes

maintaining a working knowledge of current enterprise continuous improvement systems and practices

working and communicating effectively and positively with others involved in the work

applying, within authority, the requirements of the job or work role in relation to:

participating in the identification of opportunities for continuous improvement initiatives

using continuous improvement tools and problem solving techniques

applying measures for the elimination of waste

participating in the identification and application of continuous improvement processes

modify activities to cater for variations in workplace context and environment.

Context of and specific resources for assessment

assessment of the competency should take place in a safe working environment in a passenger motor vehicle manufacturing plant or simulated environment using tools/equipment/machinery required for the production process without undue disruption to the production process

assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

assessment must take place in accordance with the endorsed Assessment Guidelines for the Automotive Industry

assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of underpinning knowledge

assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application

assessment may be applied under project related conditions (real or simulated) and require evidence of process

assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills

identify opportunities for change and innovation at an operational or functional level

provide support to operational staff in the implementation of change processes

work with competitive knowledge of the business, industry and sector

speak clearly and directly in order to develop continuous improvement practices

apply teamwork to a range of situations

solve problems particularly in teams in order to meet performance indicators of the organisation or department

show initiative in adapting to changing work conditions or contexts particularly when working across a variety of work areas

access, interpret and apply information on relevant organisation policies, procedures and instructions to understand the requirements to reduce waste processes

manage time when planning, preparing and organising work priorities

take responsibility for organising own work priorities.

Required knowledge

relevant Occupational Health and Safety and Environmental regulations and enterprise policies and procedures needed to carry out work in a manner which ensures the safety of people, equipment and the environment. The specific regulations will vary according to the area of operation

organisation continuous improvement systems and processes

quality measurement tools for use in continuous improvement processes

problem identification and resolution techniques

environmental protection requirements relating to the disposal of waste material

established communication channels and protocols

procedures for the recording, reporting and maintenance of workplace records and information.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Legislative requirements and procedures may include:

Applicable legislation, regulations and codes of practice, including those related to:

anti-discrimination

award and enterprise agreements

confidentiality and privacy

duty of care

employee relations

environment protection

equal opportunity

industrial relations

relevant industry codes of practice.

OH&S requirements and procedures may include:

Legislation and regulations, organisational safety policies and procedures and may include: the use of personal protective equipment and clothing, rescue services, fire fighting organisation and equipment, first aid equipment, hazard and risk control and elimination, systems covering the use of hazardous materials and substances and manual handling procedures including lifting and carrying.

Organisation requirements and procedures may include:

access and equity principles and practices

environmental management (waste disposal, recycling and re-use guidelines)

emergency and evacuation procedures

equipment use procedures

ethical standards

legal obligations

maintenance and storage procedures

OHS requirements

organisational and site guidelines

policies and procedures relating to own role and responsibility

procedural manuals

quality assurance guidelines

quality and continuous improvement processes and standards

recording and reporting guidelines.

Manufacturing context may include:

work areas may include body construction, aluminium die casting, iron foundry operations, engine machining, spray painting, automotive plastics, stamping & press operations, fabrication hardware, trim manufacture, vehicle assembly, warehousing, engine assembly, seat frame manufacture

process may include welding sub-assemblies, fitting hang-on components, fittings dies to die boxes, pouring aluminium, machining parts, application of paint, cutting blanks, assembly of components to form sub-assemblies, fitting parts to bodies, assembly of parts, parts picking and replenishment.

Continuous improvement systems may include:

AS/NZ ISO 2000/ 2001/2004

Kaizen

enterprise-specific improvement systems.

Problem solving techniques may include:

facts in analysis of data

step-by-step process

use of measurement

action plan

review.

Continuous improvement tools may include:

statistics

cause and effect diagrams

fishbone diagram

Pareto diagrams

run charts

X bar R charts

PDCA

balanced scorecards

benchmarking

performance measurement

upstream and downstream customers

internal and external customers immediate and/or final.

Waste may include:

over-processing

over-production

excess inventory/stock

corrections/rework

rejects

non-value-adding activities and resources

efforts and costs associated with failures

appraisals and surpluses

reducing cycle time.