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Evidence Guide: AUM3021A - Sustain quality standards

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AUM3021A - Sustain quality standards

What evidence can you provide to prove your understanding of each of the following citeria?

Identify corrective actions to be implemented

  1. Relevant quality goals as directed by the organisation through instructions are identified and clarified
  2. Required quality improvements are identified
  3. Plan for the review of quality improvements is developed
  4. Current quality performance standards are identified
Relevant quality goals as directed by the organisation through instructions are identified and clarified

Completed
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Required quality improvements are identified

Completed
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Plan for the review of quality improvements is developed

Completed
Date:

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Current quality performance standards are identified

Completed
Date:

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Monitor quality standards

  1. Quality performance standards are monitored and sustained in accordance with the review plan
  2. Deviations in standards are identified
Quality performance standards are monitored and sustained in accordance with the review plan

Completed
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Deviations in standards are identified

Completed
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Propose remedial activity

  1. Potential changes to maintain identified improvements or provide further improvement are identified
  2. Implementation plan for potential changes are proposed
  3. Procedures reflecting proposed improvements are ensured
  4. Deviations and proposed remedial action are reported
Potential changes to maintain identified improvements or provide further improvement are identified

Completed
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Implementation plan for potential changes are proposed

Completed
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Procedures reflecting proposed improvements are ensured

Completed
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Deviations and proposed remedial action are reported

Completed
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Implement adjustments

  1. Endorsed changes are documented
  2. Review process is validated and documented
Endorsed changes are documented

Completed
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Review process is validated and documented

Completed
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

compliance with relevant legislation, regulations, standards, codes of practice and established safe practices and organisation policies and procedures for sustaining quality systems

working and communicating effectively and positively with others involved in the work

applying, within authority, the requirements of the job or work role in relation to:

selecting the appropriate performance measures

accurately documenting and reporting findings

achieving work quality goals

completing work area housekeeping requirements

modify activities to cater for variations in organisation context and environment.

Context of and specific resources for assessment

assessment of the competency should take place in a safe working environment in a passenger motor vehicle manufacturing plant or simulated environment using tools/equipment/machinery required for the production process without undue disruption to the production process

assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

assessment methods must confirm consistency and accuracy of performance (over time and in a range of organisation relevant contexts) together with application of underpinning knowledge

assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application

assessment may be applied under project related conditions (real or simulated) and require evidence of process

assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills

speak clearly and directly

apply teamwork to a range of situations

solve problems particularly in teams paying attention to performance indicators to reflect changed circumstances

show initiative in adapting to changing work conditions or contexts particularly when working across a variety of work areas

access, interpret and apply information on relevant organisation policies, procedures and instructions

manage time when planning, preparing and organising work priorities

take responsibility for organising own work priorities.

Required knowledge

relevant Occupational Health and Safety and Environmental legislation, regulations, standards and codes of practice and organisation policies and procedures needed to carry out work in a manner which ensures the safety of people, equipment and the environment.

organisational supply/replenishment systems and processes for materials, equipment and tools

quality systems and performance measures

established communication channels and protocols

problem identification and resolution

procedures for the recording, reporting and maintenance of organisation records and information.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Instructions may include:

organisation procedures relating to the use and operation of tools and equipment

production planning figures

organisation instructions, including job sheets, plans, specifications, drawings and designs

organisation procedures relating to reporting and communications

manufacturers' instructions for the use of equipment and materials.