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Evidence Guide: AURAKA001 - Use information technology systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURAKA001 - Use information technology systems

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to use workplace IT system

  1. Safe work practices and procedures to be applied when using workplace IT system are identified
  2. Workplace procedures, manuals or specific instructions relating to the use of IT system and manufacturer or component supplier software are accessed and interpreted
Safe work practices and procedures to be applied when using workplace IT system are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace procedures, manuals or specific instructions relating to the use of IT system and manufacturer or component supplier software are accessed and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use IT system functions

  1. Workplace IT system and software applications are accessed and operated according to manufacturer or component supplier instructions and workplace procedures
  2. Keyboard skills are used accurately to carry out the entry, manipulation and retrieval of data and information according to workplace procedures
  3. Data is transmitted according to electronic data interchange (EDI) procedures
  4. Save and back-up procedures are carried out regularly according to workplace procedures
Workplace IT system and software applications are accessed and operated according to manufacturer or component supplier instructions and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Keyboard skills are used accurately to carry out the entry, manipulation and retrieval of data and information according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Data is transmitted according to electronic data interchange (EDI) procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Save and back-up procedures are carried out regularly according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Edit or update data and information in IT system

  1. Data and information on IT system to be edited or updated are identified using appropriate sources
  2. Data and information are edited or updated and checked for accuracy and completeness before saving or backing up according to workplace procedures
Data and information on IT system to be edited or updated are identified using appropriate sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Data and information are edited or updated and checked for accuracy and completeness before saving or backing up according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Solve problems relating to IT system

  1. Equipment, hardware or software faults are identified and rectified where possible and within scope of own role, or reported to relevant persons according to workplace procedures
  2. Assistance with any routine IT problems that arise is positively and actively provided to others within scope of own role and where appropriate
  3. Established workplace maintenance programs for hardware and software systems are followed according to manufacturer or component supplier specifications and workplace procedures
Equipment, hardware or software faults are identified and rectified where possible and within scope of own role, or reported to relevant persons according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance with any routine IT problems that arise is positively and actively provided to others within scope of own role and where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Established workplace maintenance programs for hardware and software systems are followed according to manufacturer or component supplier specifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare to use workplace IT system

  1. Safe work practices and procedures to be applied when using workplace IT system are identified
  2. Workplace procedures, manuals or specific instructions relating to the use of IT system and manufacturer or component supplier software are accessed and interpreted
Safe work practices and procedures to be applied when using workplace IT system are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace procedures, manuals or specific instructions relating to the use of IT system and manufacturer or component supplier software are accessed and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use IT system functions

  1. Workplace IT system and software applications are accessed and operated according to manufacturer or component supplier instructions and workplace procedures
  2. Keyboard skills are used accurately to carry out the entry, manipulation and retrieval of data and information according to workplace procedures
  3. Data is transmitted according to electronic data interchange (EDI) procedures
  4. Save and back-up procedures are carried out regularly according to workplace procedures
Workplace IT system and software applications are accessed and operated according to manufacturer or component supplier instructions and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Keyboard skills are used accurately to carry out the entry, manipulation and retrieval of data and information according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Data is transmitted according to electronic data interchange (EDI) procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Save and back-up procedures are carried out regularly according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Edit or update data and information in IT system

  1. Data and information on IT system to be edited or updated are identified using appropriate sources
  2. Data and information are edited or updated and checked for accuracy and completeness before saving or backing up according to workplace procedures
Data and information on IT system to be edited or updated are identified using appropriate sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Data and information are edited or updated and checked for accuracy and completeness before saving or backing up according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Solve problems relating to IT system

  1. Equipment, hardware or software faults are identified and rectified where possible and within scope of own role, or reported to relevant persons according to workplace procedures
  2. Assistance with any routine IT problems that arise is positively and actively provided to others within scope of own role and where appropriate
  3. Established workplace maintenance programs for hardware and software systems are followed according to manufacturer or component supplier specifications and workplace procedures
Equipment, hardware or software faults are identified and rectified where possible and within scope of own role, or reported to relevant persons according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance with any routine IT problems that arise is positively and actively provided to others within scope of own role and where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Established workplace maintenance programs for hardware and software systems are followed according to manufacturer or component supplier specifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to use workplace IT system

1.1 Safe work practices and procedures to be applied when using workplace IT system are identified

1.2 Workplace procedures, manuals or specific instructions relating to the use of IT system and manufacturer or component supplier software are accessed and interpreted

2. Use IT system functions

2.1 Workplace IT system and software applications are accessed and operated according to manufacturer or component supplier instructions and workplace procedures

2.2 Keyboard skills are used accurately to carry out the entry, manipulation and retrieval of data and information according to workplace procedures

2.3 Data is transmitted according to electronic data interchange (EDI) procedures

2.4 Save and back-up procedures are carried out regularly according to workplace procedures

3. Edit or update data and information in IT system

3.1 Data and information on IT system to be edited or updated are identified using appropriate sources

3.2 Data and information are edited or updated and checked for accuracy and completeness before saving or backing up according to workplace procedures

4. Solve problems relating to IT system

4.1 Equipment, hardware or software faults are identified and rectified where possible and within scope of own role, or reported to relevant persons according to workplace procedures

4.2 Assistance with any routine IT problems that arise is positively and actively provided to others within scope of own role and where appropriate

4.3 Established workplace maintenance programs for hardware and software systems are followed according to manufacturer or component supplier specifications and workplace procedures

Required Skills and Knowledge

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to use workplace IT system

1.1 Safe work practices and procedures to be applied when using workplace IT system are identified

1.2 Workplace procedures, manuals or specific instructions relating to the use of IT system and manufacturer or component supplier software are accessed and interpreted

2. Use IT system functions

2.1 Workplace IT system and software applications are accessed and operated according to manufacturer or component supplier instructions and workplace procedures

2.2 Keyboard skills are used accurately to carry out the entry, manipulation and retrieval of data and information according to workplace procedures

2.3 Data is transmitted according to electronic data interchange (EDI) procedures

2.4 Save and back-up procedures are carried out regularly according to workplace procedures

3. Edit or update data and information in IT system

3.1 Data and information on IT system to be edited or updated are identified using appropriate sources

3.2 Data and information are edited or updated and checked for accuracy and completeness before saving or backing up according to workplace procedures

4. Solve problems relating to IT system

4.1 Equipment, hardware or software faults are identified and rectified where possible and within scope of own role, or reported to relevant persons according to workplace procedures

4.2 Assistance with any routine IT problems that arise is positively and actively provided to others within scope of own role and where appropriate

4.3 Established workplace maintenance programs for hardware and software systems are followed according to manufacturer or component supplier specifications and workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

operate a workplace information technology (IT) system on three different occasions in line with workplace procedures and guidelines, in which the work must involve:

accessing and retrieving data and information

entering and transmitting data and information

carry out back-up of workplace IT system following above work activities

problem solve routine IT problems or breakdowns during above work activities.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to using information technology systems, including:

ergonomic guidelines and practices that maintain own health and safety when operating IT systems

using physical aids to support safe and effective use of IT system hardware

basic IT terminology, especially relating to IT help files and user manuals

key requirements of workplace procedures and manufacturer or component supplier specifications relating to the use of the IT system

key features of workplace IT system, including:

use and operation of equipment

purpose, key features and uses of software applications, including electronic data interchange (EDI) programs

use of hardware and associated relevant input and output devices, including scanning and barcode equipment and, when working in a retail environment, point-of-sale terminals

routine maintenance requirements for hardware and software systems.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Safe work practices and procedures must include:

following workplace ergonomic guidelines when operating IT systems

using physical aids as required and appropriate to support safe and effective use of IT system hardware.

Software applications mustinclude:

databases

menus

EDI.