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Evidence Guide: AURATA001 - Identify basic automotive faults using troubleshooting processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURATA001 - Identify basic automotive faults using troubleshooting processes

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm nature of fault or problem

  1. Nature of customer enquiry or concern is determined using appropriate questioning techniques
  2. Hazards associated with fault identification process are recognised and precautions are taken according to safety requirements
  3. Troubleshooting process options are researched and those most appropriate to the circumstances are selected
  4. Tools and equipment are selected and checked for serviceability according to manufacturer procedures
Nature of customer enquiry or concern is determined using appropriate questioning techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards associated with fault identification process are recognised and precautions are taken according to safety requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshooting process options are researched and those most appropriate to the circumstances are selected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools and equipment are selected and checked for serviceability according to manufacturer procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and report on fault

  1. Automotive system or component relating to fault or problem is identified
  2. Troubleshooting processes that identify likely cause of fault or problem are followed according to workplace procedures and without causing damage to components or systems
  3. Information and support to assist in the fault identification process are sought as required
  4. Report is forwarded to appropriate persons for action according to workplace procedures
Automotive system or component relating to fault or problem is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshooting processes that identify likely cause of fault or problem are followed according to workplace procedures and without causing damage to components or systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information and support to assist in the fault identification process are sought as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report is forwarded to appropriate persons for action according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete work processes

  1. Final inspection is made to ensure work is to workplace expectations and vehicle or equipment is presented ready for use
  2. Tools and equipment are checked and stored, and faulty electrical equipment is identified, tagged and according to workplace procedures
  3. Workplace documentation is processed according to workplace procedures
Final inspection is made to ensure work is to workplace expectations and vehicle or equipment is presented ready for use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools and equipment are checked and stored, and faulty electrical equipment is identified, tagged and according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace documentation is processed according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm nature of fault or problem

  1. Nature of customer enquiry or concern is determined using appropriate questioning techniques
  2. Hazards associated with fault identification process are recognised and precautions are taken according to safety requirements
  3. Troubleshooting process options are researched and those most appropriate to the circumstances are selected
  4. Tools and equipment are selected and checked for serviceability according to manufacturer procedures
Nature of customer enquiry or concern is determined using appropriate questioning techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards associated with fault identification process are recognised and precautions are taken according to safety requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshooting process options are researched and those most appropriate to the circumstances are selected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools and equipment are selected and checked for serviceability according to manufacturer procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and report on fault

  1. Automotive system or component relating to fault or problem is identified
  2. Troubleshooting processes that identify likely cause of fault or problem are followed according to workplace procedures and without causing damage to components or systems
  3. Information and support to assist in the fault identification process are sought as required
  4. Report is forwarded to appropriate persons for action according to workplace procedures
Automotive system or component relating to fault or problem is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshooting processes that identify likely cause of fault or problem are followed according to workplace procedures and without causing damage to components or systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information and support to assist in the fault identification process are sought as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report is forwarded to appropriate persons for action according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete work processes

  1. Final inspection is made to ensure work is to workplace expectations and vehicle or equipment is presented ready for use
  2. Tools and equipment are checked and stored, and faulty electrical equipment is identified, tagged and according to workplace procedures
  3. Workplace documentation is processed according to workplace procedures
Final inspection is made to ensure work is to workplace expectations and vehicle or equipment is presented ready for use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools and equipment are checked and stored, and faulty electrical equipment is identified, tagged and according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace documentation is processed according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Confirm nature of fault or problem

1.1 Nature of customer enquiry or concern is determined using appropriate questioning techniques

1.2 Hazards associated with fault identification process are recognised and precautions are taken according to safety requirements

1.3 Troubleshooting process options are researched and those most appropriate to the circumstances are selected

1.4 Tools and equipment are selected and checked for serviceability according to manufacturer procedures

2. Identify and report on fault

2.1 Automotive system or component relating to fault or problem is identified

2.2 Troubleshooting processes that identify likely cause of fault or problem are followed according to workplace procedures and without causing damage to components or systems

2.3 Information and support to assist in the fault identification process are sought as required

2.4 Report is forwarded to appropriate persons for action according to workplace procedures

3. Complete work processes

3.1 Final inspection is made to ensure work is to workplace expectations and vehicle or equipment is presented ready for use

3.2 Tools and equipment are checked and stored, and faulty electrical equipment is identified, tagged and according to workplace procedures

3.3 Workplace documentation is processed according to workplace procedures

Required Skills and Knowledge

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Confirm nature of fault or problem

1.1 Nature of customer enquiry or concern is determined using appropriate questioning techniques

1.2 Hazards associated with fault identification process are recognised and precautions are taken according to safety requirements

1.3 Troubleshooting process options are researched and those most appropriate to the circumstances are selected

1.4 Tools and equipment are selected and checked for serviceability according to manufacturer procedures

2. Identify and report on fault

2.1 Automotive system or component relating to fault or problem is identified

2.2 Troubleshooting processes that identify likely cause of fault or problem are followed according to workplace procedures and without causing damage to components or systems

2.3 Information and support to assist in the fault identification process are sought as required

2.4 Report is forwarded to appropriate persons for action according to workplace procedures

3. Complete work processes

3.1 Final inspection is made to ensure work is to workplace expectations and vehicle or equipment is presented ready for use

3.2 Tools and equipment are checked and stored, and faulty electrical equipment is identified, tagged and according to workplace procedures

3.3 Workplace documentation is processed according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in the unit’s elements and performance criteria, range of conditions and foundation skills:

follow basic troubleshooting processes to identify a basic and familiar automotive fault in three of the following systems:

engine

engine management system

manual transmission

automatic transmission

driveline

final drive

braking system

hydraulic system

electrical system, excluding engine management

steering or suspension system

wheels and tyres

report findings on the identified faults in the above systems.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to identifying basic automotive faults using troubleshooting processes, including procedures for selecting and using personal protective equipment (PPE)

basic troubleshooting techniques and processes, including:

customer questioning skills to facilitate identification of vehicle system fault

use of simple diagnostic charts

procedures for reporting and documenting findings.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Safety requirements mustinclude:

work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for selecting and using personal protective equipment (PPE).