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Evidence Guide: AURATA004 - Provide technical guidance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURATA004 - Provide technical guidance

What evidence can you provide to prove your understanding of each of the following citeria?

Assist co-workers with their work

  1. Problems arising from previous service and repair work procedures are identified and opportunities for technical guidance are identified
  2. Technical information is sought and interpreted to aid own understanding, as required
  3. Supervisor, team leader or colleague with advanced technical knowledge is identified, and assistance is sought, as required
  4. Technical guidance is provided to co-workers, appropriate to their skill level and need, to assist in determining suitable repair method
  5. Assistance is provided to co-worker during work, to ensure work is completed to manufacturer specifications
  6. Potential faults in co-workers’ work are identified and precautionary steps are taken to prevent them
Problems arising from previous service and repair work procedures are identified and opportunities for technical guidance are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Technical information is sought and interpreted to aid own understanding, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supervisor, team leader or colleague with advanced technical knowledge is identified, and assistance is sought, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Technical guidance is provided to co-workers, appropriate to their skill level and need, to assist in determining suitable repair method

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided to co-worker during work, to ensure work is completed to manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential faults in co-workers’ work are identified and precautionary steps are taken to prevent them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide technical information and instruction to co-workers

  1. Current technical information is communicated to co-workers as it becomes available
  2. Co-workers are instructed how to access, interpret and apply technical information
Current technical information is communicated to co-workers as it becomes available

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Co-workers are instructed how to access, interpret and apply technical information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate continuous learning of self and co-workers

  1. Information is shared to build own and co-workers’ skills
  2. Training opportunities are identified that meet technical and business needs and enhance technical skills of self and co-workers
  3. Approval to take advantage of training opportunities is sought from supervisor
Information is shared to build own and co-workers’ skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Training opportunities are identified that meet technical and business needs and enhance technical skills of self and co-workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approval to take advantage of training opportunities is sought from supervisor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist co-workers with their work

  1. Problems arising from previous service and repair work procedures are identified and opportunities for technical guidance are identified
  2. Technical information is sought and interpreted to aid own understanding, as required
  3. Supervisor, team leader or colleague with advanced technical knowledge is identified, and assistance is sought, as required
  4. Technical guidance is provided to co-workers, appropriate to their skill level and need, to assist in determining suitable repair method
  5. Assistance is provided to co-worker during work, to ensure work is completed to manufacturer specifications
  6. Potential faults in co-workers’ work are identified and precautionary steps are taken to prevent them
Problems arising from previous service and repair work procedures are identified and opportunities for technical guidance are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Technical information is sought and interpreted to aid own understanding, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supervisor, team leader or colleague with advanced technical knowledge is identified, and assistance is sought, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Technical guidance is provided to co-workers, appropriate to their skill level and need, to assist in determining suitable repair method

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided to co-worker during work, to ensure work is completed to manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential faults in co-workers’ work are identified and precautionary steps are taken to prevent them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide technical information and instruction to co-workers

  1. Current technical information is communicated to co-workers as it becomes available
  2. Co-workers are instructed how to access, interpret and apply technical information
Current technical information is communicated to co-workers as it becomes available

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Co-workers are instructed how to access, interpret and apply technical information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate continuous learning of self and co-workers

  1. Information is shared to build own and co-workers’ skills
  2. Training opportunities are identified that meet technical and business needs and enhance technical skills of self and co-workers
  3. Approval to take advantage of training opportunities is sought from supervisor
Information is shared to build own and co-workers’ skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Training opportunities are identified that meet technical and business needs and enhance technical skills of self and co-workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approval to take advantage of training opportunities is sought from supervisor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Assist co-workers with their work

1.1 Problems arising from previous service and repair work procedures are identified and opportunities for technical guidance are identified

1.2 Technical information is sought and interpreted to aid own understanding, as required

1.3 Supervisor, team leader or colleague with advanced technical knowledge is identified, and assistance is sought, as required

1.4 Technical guidance is provided to co-workers, appropriate to their skill level and need, to assist in determining suitable repair method

1.5 Assistance is provided to co-worker during work, to ensure work is completed to manufacturer specifications

1.6 Potential faults in co-workers’ work are identified and precautionary steps are taken to prevent them

2. Provide technical information and instruction to co-workers

2.1 Current technical information is communicated to co-workers as it becomes available

2.2 Co-workers are instructed how to access, interpret and apply technical information

3. Facilitate continuous learning of self and co-workers

3.1 Information is shared to build own and co-workers’ skills

3.2 Training opportunities are identified that meet technical and business needs and enhance technical skills of self and co-workers

3.3 Approval to take advantage of training opportunities is sought from supervisor

Required Skills and Knowledge

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Assist co-workers with their work

1.1 Problems arising from previous service and repair work procedures are identified and opportunities for technical guidance are identified

1.2 Technical information is sought and interpreted to aid own understanding, as required

1.3 Supervisor, team leader or colleague with advanced technical knowledge is identified, and assistance is sought, as required

1.4 Technical guidance is provided to co-workers, appropriate to their skill level and need, to assist in determining suitable repair method

1.5 Assistance is provided to co-worker during work, to ensure work is completed to manufacturer specifications

1.6 Potential faults in co-workers’ work are identified and precautionary steps are taken to prevent them

2. Provide technical information and instruction to co-workers

2.1 Current technical information is communicated to co-workers as it becomes available

2.2 Co-workers are instructed how to access, interpret and apply technical information

3. Facilitate continuous learning of self and co-workers

3.1 Information is shared to build own and co-workers’ skills

3.2 Training opportunities are identified that meet technical and business needs and enhance technical skills of self and co-workers

3.3 Approval to take advantage of training opportunities is sought from supervisor

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria and foundation skills:

provide technical guidance to three different co-workers on different workplace tasks, in which the work must involve:

accessing and interpreting relevant technical information

assisting with service and repair work tasks

providing technical information and instructions.

Individuals must be able to demonstrate knowledge of:

key learning styles, including:

visual

auditory

kinaesthetic

effective communication techniques, including:

giving full attention

speaking clearly and concisely

using appropriate language and non-verbal communication, including:

tone of voice

body language

technical knowledge relevant to subject area

procedures for sourcing and interpreting technical information relating to automotive service and repair.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

There is no Range of Conditions for this unit.