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Evidence Guide: AURATA005 - Estimate and quote automotive mechanical and electrical repairs

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURATA005 - Estimate and quote automotive mechanical and electrical repairs

What evidence can you provide to prove your understanding of each of the following citeria?

Estimate repair or service costs

  1. Clarify service and repair requirements
  2. Time requirements for job are estimated from a comparison of previous similar repairs
  3. Costs associated with replacement parts are estimated
  4. Parts and work needing to be subcontracted are identified and costs estimated
  5. Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote
Clarify service and repair requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Time requirements for job are estimated from a comparison of previous similar repairs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Costs associated with replacement parts are estimated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parts and work needing to be subcontracted are identified and costs estimated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare quotation

  1. Job labour cost is documented and agreed with workplace supervisor
  2. Parts and consumables are costed according to workplace pricing procedures
  3. Quotation variations relating to unsighted damage are noted and prepared for customer acceptance
  4. Quotation is reviewed by workplace supervisor and finalised
Job labour cost is documented and agreed with workplace supervisor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parts and consumables are costed according to workplace pricing procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quotation variations relating to unsighted damage are noted and prepared for customer acceptance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quotation is reviewed by workplace supervisor and finalised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present quotation to customer

  1. Detailed quotation is provided to customer for approval
  2. Approval from customer to commence work and undertake any supplementary quotation work is obtained as required
  3. Workplace documentation is processed according to workplace procedures
Detailed quotation is provided to customer for approval

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approval from customer to commence work and undertake any supplementary quotation work is obtained as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace documentation is processed according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimate repair or service costs

  1. Clarify service and repair requirements
  2. Time requirements for job are estimated from a comparison of previous similar repairs
  3. Costs associated with replacement parts are estimated
  4. Parts and work needing to be subcontracted are identified and costs estimated
  5. Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote
Clarify service and repair requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Time requirements for job are estimated from a comparison of previous similar repairs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Costs associated with replacement parts are estimated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parts and work needing to be subcontracted are identified and costs estimated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare quotation

  1. Job labour cost is documented and agreed with workplace supervisor
  2. Parts and consumables are costed according to workplace pricing procedures
  3. Quotation variations relating to unsighted damage are noted and prepared for customer acceptance
  4. Quotation is reviewed by workplace supervisor and finalised
Job labour cost is documented and agreed with workplace supervisor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parts and consumables are costed according to workplace pricing procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quotation variations relating to unsighted damage are noted and prepared for customer acceptance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quotation is reviewed by workplace supervisor and finalised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present quotation to customer

  1. Detailed quotation is provided to customer for approval
  2. Approval from customer to commence work and undertake any supplementary quotation work is obtained as required
  3. Workplace documentation is processed according to workplace procedures
Detailed quotation is provided to customer for approval

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approval from customer to commence work and undertake any supplementary quotation work is obtained as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace documentation is processed according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Estimate repair or service costs

1.1 Clarify service and repair requirements

1.2 Time requirements for job are estimated from a comparison of previous similar repairs

1.3 Costs associated with replacement parts are estimated

1.4 Parts and work needing to be subcontracted are identified and costs estimated

1.5 Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote

2. Prepare quotation

2.1 Job labour cost is documented and agreed with workplace supervisor

2.2 Parts and consumables are costed according to workplace pricing procedures

2.3 Quotation variations relating to unsighted damage are noted and prepared for customer acceptance

2.4 Quotation is reviewed by workplace supervisor and finalised

3. Present quotation to customer

3.1 Detailed quotation is provided to customer for approval

3.2 Approval from customer to commence work and undertake any supplementary quotation work is obtained as required

3.3 Workplace documentation is processed according to workplace procedures

Required Skills and Knowledge

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Estimate repair or service costs

1.1 Clarify service and repair requirements

1.2 Time requirements for job are estimated from a comparison of previous similar repairs

1.3 Costs associated with replacement parts are estimated

1.4 Parts and work needing to be subcontracted are identified and costs estimated

1.5 Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote

2. Prepare quotation

2.1 Job labour cost is documented and agreed with workplace supervisor

2.2 Parts and consumables are costed according to workplace pricing procedures

2.3 Quotation variations relating to unsighted damage are noted and prepared for customer acceptance

2.4 Quotation is reviewed by workplace supervisor and finalised

3. Present quotation to customer

3.1 Detailed quotation is provided to customer for approval

3.2 Approval from customer to commence work and undertake any supplementary quotation work is obtained as required

3.3 Workplace documentation is processed according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in the unit’s elements and performance criteria and foundation skills:

inspect four different vehicles or equipment, two with mechanical and two with electrical faults, and:

estimate required repair or replacement of parts and labour

prepare a written repair quotation for the above vehicles or equipment for customer approval.

Individuals must be able to demonstrate knowledge of:

workplace procedures and work health and safety (WHS) and occupational health and safety (OHS) requirements relating to estimating and quoting on repairs, including procedures for:

selecting and using personal protection equipment (PPE)

manual handling vehicle components and systems

using hand tools and equipment

components of estimates and job costings, including:

labour

parts

costs relating to external products or services required

original equipment manufacturer (OEM) or authorised agency’s service and repair procedures

process to identify and determine location and extent of failure or faults in vehicle

evidence to support repair quotation, including:

part dismantle of damaged area for repair plan

indirect or unforeseen damage

photographs

vehicle inspection, failure or fault assessment procedures

service and repair industry standards.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

There is no Range of Conditions for this unit.